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“Impressive hotel but quite expensive” 4 of 5 stars
Review of The Suryaa New Delhi

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The Suryaa New Delhi
5.0 of 5 Hotel   |   New Friends Colony, New Delhi 110025, India   |  
Hotel amenities
Ranked #44 of 593 hotels in New Delhi
Athens, Greece
Top Contributor
141 reviews 141 reviews
136 hotel reviews
Reviews in 101 cities Reviews in 101 cities
201 helpful votes 201 helpful votes
“Impressive hotel but quite expensive”
4 of 5 stars Reviewed May 29, 2012

I have quite mixed feelings about this hotel. It's huge and modern, but it didn't feel like we were getting corresponding service for the money that we paid. It's partly our fault, as we should have checked the promotions page at their website, however we didn't really had time before the trip, it was scheduled impromptu due to the nature of business. I accidentally checked their website upon check out and found a good offer, but nobody at the reception didn't inform us of the running promotions. It was a two day trip though, so not a big deal. I would advise though to check their offers first. The location is convenient for those who travel for business (not a big distance from the airport).

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GreeshBindra, General Manager at The Suryaa New Delhi, responded to this review, June 20, 2012
Dear Valued Reviewer,

Thank you for your valuable feedback. At The Suryaa, New Delhi, it is our constant endeavor to bring to our guests the best food and hospitality experience with great deals and promotions at various outlets in the hotel. We introduce frequent food promotions in the hotel which are very topical and offer great value for money. At every point of time there is some promotion going on at a given outlet. We regret that the information did not reach you. However we will take this as a very constructive feedback from your end and ensure that our guests are aware of all promotions running in the hotel.

We look forward to welcoming you back.

Yours sincerely,
Greesh Bindra
Vice President General Manager – The Suryaa, New Delhi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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Coventry, United Kingdom
Top Contributor
360 reviews 360 reviews
45 hotel reviews
Reviews in 89 cities Reviews in 89 cities
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed May 28, 2012

As part of an organised tour we spend our first night here .pleasant hotel ,we felt safe to walk around the area into the local park .Enjoyed the pool .Had a pleasant meal in the evening and breakfast set us up for our sightseeing of Dehli

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 26, 2012

We do not recommend this hotel to anyone.
We were a small group. we have pay the transfert Airport/hotel but made us pay more Ruppies 1500 if not let us on the street. the hotel staff is unfriendly. the food of this hotel is not good for a 4/5 stars. Moreover, the food is expensive. We have eat only once at the buffet and we pay ruppies 3700. Internet is the worst I have ever seen in my entire life. In addition to paying 960 ruppies for 24 hours, only to open the google page takes 5 minutes.
The location is not good.
Even inside the room, there is no respect for silence. all the time noises and shouting in the corridors. We spent one week unable to sleep because they spend their lives doing work at the hotel day and night.
If it is to get to India and hate up all the time, do not choose this hotel.
If you want to come to India not to rile up all the time, please do not come to this hotel!!

  • Stayed May 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Varanasi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2012

I stayed in this hotel for 1 night on a business trip to Delhi. I normally stay at the Hyatt Regency but decided to be different. Overall the hotel is good except the location and the quality of the food. Though it can not change its location it can improve the quality of the food. Will I stay again? Maybe

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GreeshBindra, General Manager at The Suryaa New Delhi, responded to this review, June 20, 2012
Dear Guest,

We sincerely thank you for your encouraging feedback for our hotel, restaurants and services. I am glad that you enjoyed your time spent with us.

We look forward to welcoming you back.

Yours sincerely,
Greesh Bindra
Vice President General Manager – The Suryaa, New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vilnius, Lithuania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 3, 2012

We stayed there for 4 nights. They cleaning rooms everyday, have good and friendly staff, three restaurants - the best was Asia's restaurant on the top of hotel - very nice view of New Dehli, very good food, very friendly staff.
One thing was bad in the room - air conditioner - was too cold when we were back in evening :) and you can't heat it only you can shut it down...
Location not very good - there is no places to take a walk - but you could call a taxi (for example there is some "radio taxi" - 20 Rs/km - it's much better than take a hotel taxi (they have fixed prices and not less than 1000 Rs to any place).

So in general - good hotel, but 5 stars in Europe of course very different :)

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bangalore
Top Contributor
208 reviews 208 reviews
50 hotel reviews
Reviews in 66 cities Reviews in 66 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed April 24, 2012

I have stayed in this hotel at least 20 times in past 2 years.That speaks of volumes about the hotel .The location is excellent,staff are very friendly and co operative.Sarrounding the hotel you have got a fine shopping centre.Rooms are excellent ,well maintained and prompt service.All very smart staff responding immediatly to your requests .Lounge and restorents extreemly good. But food quality just ok.How ever i would like to touch upon certain things which requires some improvements
1.0 Bath rooms shall have health fossets,Buckets
2.0 Quality of food needs to be improved
3.0 Taxi hiring is very expensive
4.0 Wi-Fi connection shall be given free
5.0 2 liters of mineral water should be given considering summer and for usage of coffee making m/c
One more biggest disadvantage of this hotel is there is no metro station near by.Hotel may consider operating a cab or bus every 30 minutes to/from nehru place or kalkaji station.
other wise hotel stay is comfortable

Room Tip: Take rooms at higher floors
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 23, 2012

We stayed there for a total of two nights . We were very pleased with the service and the quality and variety of food . Clean and tidy rooms , helpfull and friendly staff , offer a pleasant staying package . We would definitely recommend it.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Suryaa New Delhi

Address: New Friends Colony, New Delhi 110025, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in New Delhi
#24 Luxury Hotel in New Delhi
#25 Romantic Hotel in New Delhi
#37 Business Hotel in New Delhi
#43 Family Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Suryaa New Delhi 5*
Official Description (provided by the hotel):
We are Professionally Personal!The Suryaa, New Delhi with its host of facilities and services is designed to meet your business need. Our 242 well-appointed guestrooms and suites are elegantly designed and the delectable dining options, technologically advanced conferencing features, exquisite recreation facilities as well as warm and attentive service are just some of the things that make The Suryaa, New Delhi a preferred destination.The hotel is in close proximity to the world-renowned Apollo Hospital & the Escorts Heart Institute. A Shopping arcade and other recreation facilities are within walking distance from the hotel. ... more   less 
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Also Known As:
The Suryaa New Delhi Hotel New Delhi
Crowne Plaza New Delhi
Crowne Plaza Hotel Delhi
Crowne Plaza Delhi
Crowne Plaza Hotel New Delhi
Crowneplaza Hotels

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