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“A welcoming hotel” 5 of 5 stars
Review of The Claridges New Delhi

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The Claridges New Delhi
5.0 of 5 Hotel   |   12 Aurangzeb Road, New Delhi 110011, India   |  
Hotel amenities
Ranked #23 of 608 Hotels in New Delhi
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“A welcoming hotel”
5 of 5 stars Reviewed February 16, 2013 via mobile

The staff were welcoming. The rooms are large and spacious. A good spread of food at breakfast. I am a coeliac so staff talked me through what food was and wasn't gluten free. They even provided gluten free bread!

Stayed February 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, at The Claridges New Delhi, responded to this review, February 17, 2013
Dear Guest,

Thank you for your kind review. We really appreciate your positive feedback on our facilities and service, and are very pleased to learn that you were comforable during your stay. My team and I look forward to welcoming you back when you are next in New Delhi.

Warm Regards,
Oliver C Martin
Regional General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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759 reviews from our community

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    83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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Newcastle
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 14, 2013

This Hotel is to be strongly recommended, we had a most enjoyable stay twice whilst travelling in Rajistan . Started tour and finished at Claridges. Excellent staff with attention to detail and professionalism. Rooms excellent, especially De lux, and the best coffee in India as satff have been especially trained in London and use Italian beans. Would definately return.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, Regional General Manager at The Claridges New Delhi, responded to this review, February 17, 2013
Dear Guest,

We are glad to know that you had a comfortable stay with us. Thank you so much for appreciating our Rooms and FnB.

We look forward to welcoming you back in our hotel.

Warm Regards,
Oliver C Martin
Regional General Manager
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Rehoboth Beach, Delaware
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 4, 2013

This hotel is centrally located in the most attractive part of New Dehli. They know how to take care of their guests. It was also a socializing and business place for many residents of Delhi, so you did not feel like it was just a tourist hotel. The breakfast was fabulous, as was the cafe where it was served every morning. I would avoid the restaurants for dinner. They're far more expensive and no better than those at the Khan market, which can be reached by taxi in 10 minutes. It was also nice to be in an older hotel that has retained it's original design.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this review, February 15, 2013
Dear Guest,


Thank you for sharing your thoughts and insights from your recent experience with The Claridges New Delhi, it was our pleasure to be of service to you. I am happy to find that my team contributed towards your positive stay experience through the warm hospitality and good personalised service they always seek to deliver.

Looking forward to welcoming you on your next trip.
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Gold Coast
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 3, 2013

Everything about The Claridges was excellent - from the clean, spacious and well equipped rooms, through the restaurants, central location and on to the outstandingly helpful, friendly staff. I couldn't speak too highly of this really terrific smaller hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, at The Claridges New Delhi, responded to this review, February 15, 2013
Dear Guest,

Thank you for your continued patronage of The Claridges New Delhi I am glad to know that you liked our rooms and restaurants.

The pleasure was ours to once again welcome you back!

.
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Port Townsend, Washington, United States
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 3, 2013

We stayed at The Claridges for four nights while we were in India, and it was by far the best place we stayed. The staff was amazingly friendly and service conscious. The accommodations were beautiful and peaceful in the midst of the chaos of the city. We felt totally pampered and would highly recommend it to anyone visiting New Delhi.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, at The Claridges New Delhi, responded to this review, February 15, 2013
Dear Guest,

Thank you for the kind words of appreciation. We are glad that you had a comfortable stay.

We, at The Claridges aim at exceeding guest expectations and your acknowledgement is the biggest reward.

We look forward to welcoming you back to our hotel.

Warm Regards,
Oliver C Martin
Regional General Manager

.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings. East Sussex.
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 28, 2013

My holiday began in real style...I was met at the airport and taken to this hotel by a Kuoni car/rep: and after a drive through the fog...horns from taxi's cars and tut-tuts confusing,this hotel was an oasis of calm and tranquility. First impressions are so important and the 'police/security presence at the gates of the hotel was certainly impressive. It gave one the feeling of being 'looked after.' I was greeted by a huge turbanned doorman and several staff 'sallaming' me on entry into the spacious lobby and taken through to a lovely lounge-sat down and was offered tea etc while being ''checked in' by caring/efficient staff before being taken up to our room(my daughter was flying in from Perth to join me)and the twin-bedded room was clean and spacious - the bathroom with walk-in shower and all the usual amenities one requires more than sufficient and scrupulously clean. There was even fresh fruit and bottled water(courtesy of the hotel) and a well-stocked bar in the spacious bedroom.
I chose 'Pickwicks' for my evening meal and there were so many lovely dishes to choose from at the buffet; with service and help from the many staff around to help identify the lovely hot meals kept under the heavy-lidded dishes. Afterwards the coffe lounge was a lovely place to sit peacefully - and the bookshop next door a treasure! I bought postcards and a book here. Prices reasonable.
My daughter arrived in the early hours and we breakfasted in 'Pickwicks.' Again a large array of dishes to choose, or one could order eggs etc from the ever-patient staff who were always on hand - Both of us were more than satisfied with everything at this prestigious hotel.

Room Tip: Our room was at the end of a long corridor on the third floor - a long walk to & fro - (the only...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melton Mowbray, United Kingdom
Top Contributor
72 reviews 72 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 24, 2013

Stayed at the Claridges for 3 nights on our arrival in India. Check in took ages and then the room smelled of smoke so complained. We were immediately given a room upgrade. The room was spacious and clean, comfortable and very large bed. Breakfast buffet was excellent, plenty of choice. Had a meal in the Jade restaurant, which was excellent if a little expensive. Problem with all the hotels is that 10% service charge and 14% Tax is added to the bill. The staff were very helpful, smiling and lovely.
Hotel was in a great location, really quiet and just a short walk from Lodi Gardens.
Reception staff could not have been nicer or more helpful. Gave us breakfast packup for our early morning day trip to Agra on the train. Nice outdoor seating at the front of the hotel

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this review, January 25, 2013
Dear Guest,

We thank for the honest feedback. We are grateful you liked our location and staff.

Also, apologies for the delay in check in and smell in the room. I take a note of your complaint and promise to rectify the same with immediate effect.

Look forward to welcoming you on your next trip to India.

Warm Regards,
Oliver C Martin
Regional General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Claridges New Delhi

Address: 12 Aurangzeb Road, New Delhi 110011, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Luxury Hotel in New Delhi
#18 Romantic Hotel in New Delhi
#24 Family Hotel in New Delhi
#33 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Claridges New Delhi 5*
Number of rooms: 137
Official Description (provided by the hotel):
The Claridges, New Delhi is located in the heart of Lutyens Delhi. This gracious three-storied hotel is within close proximity of the business districts, diplomatic missions, shopping centres and historical landmarks like the India Gate and Rashtrapati Bhawan. The hotel offers a wide choice of accommodation ranging from well-appointed, deluxe rooms to luxury suites, some with their own private terrace. The rooms are amongst the most spacious in Delhi and are a blend of classic and contemporary styles. ... more   less 
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Also Known As:
The Claridges Hotel New Delhi
Claridges Hotel New Delhi
The Park Hotel Delhi
Claridges New Delhi
Claridges Hotel Delhi
Hotel Claridges
Claridges India
The Claridges Delhi

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