I've read the reviews on this hotel, and I just don't get it. A lot of the comments may be true, but are really pretty minor problems, and they don't really warrent the negative ratings. It's almost as if the reviewers haven't stayed at 5 star hotels internationally.
I was at the hotel from the 10th thru the 14th of October, and found the hotel to be good, and the service excellent. We were there for a conference, and were very pleased with the hotel.
The rooms are small, but adequately sized with a king bed, desk with chair, and easy chair. The furnishings were fine - not worn - but the hotel is remodelling all the rooms, and are supposed to be finished shortly. The new rooms have furnishings to maximize the space, like glass desk top, headboard mounted on the wall, and bedside lamps mounted on the wall instead of nightstands. Some of the rooms apparently did not have temperature adjustment, but mine was adjustable.
The food was very good. We had two catered lunches at Djinn's as well as a dinner with entertainment Friday night by the pool, with mulitple ethnicities of food (Indian, Italian, Arabic) and they were all very good. The service was excellent, so I don't know why other reviewers complained.
One negative had to do with the mosquitos. The weather was unseasonably warm, and there is a dengue fever outbreak in Delhi (over 1300 cases with 50 deaths so far), so the hotel was constantly fogging outside and fumigating inside. The inside work was ineffective, though, and there were a lot of mosquitos inside. No one in our group was bitten, but we were swatting and nervous - even wearing "Off" during our conference.
The hotel isn't within walking distance of shopping, but most foreigners wouldn't want to walk in Delhi anyway. There is a camp of homeless living under tarps across the street, and cows roam the streets, but that's just India. The pool area is gorgeous, though, so when you're in the hotel it's an oasis in Delhi.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Great pool scene
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Business meeting / Event