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“Very good hotel” 4 of 5 stars
Review of Hyatt Regency Delhi

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Hyatt Regency Delhi
5.0 of 5 Hotel   |   Bhikaiji Cama Place | Ring Road, New Delhi 110066, India   |  
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Ranked #54 of 626 Hotels in New Delhi
Certificate of Excellence 2014
Los Angeles, CA
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
“Very good hotel”
4 of 5 stars Reviewed February 12, 2014

We stayed for three nights in January on the Club Floor. We were very pleased with the service especially when they served us coffee at 5:30AM after two very long flights. I would definitely recommend staying on the club floor and taking advantage of both the breakfast buffet as well as the appetizers in the early evening. Wine is very expensive in India and the only place we had it was in the Hyatt Club Lounge. We had appetizers in both the Aangan and the China Kitchen. Both were very good.

Room Tip: Definitely try to stay on the Club Floor
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, February 14, 2014
Dear Valued Reviewer,

Thank you for your comments for Hyatt Regency Delhi. We truly appreciate your feedback and are glad you were able to have an enjoyable experience during your stay in the Club floor with an access to the Regency Club Lounge services. We look forward to seeing you again!

Best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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994 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Pune, India
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 8, 2014

I stayed over for a night in Jan 2014 in Hyatt and the experience was OK. What I liked was the great service and the hotel ambience but things that could have been better are
1 - The bathrooms are very average. The showers are not placed right and the water spills over to living room (a big headache, where in the cold weather you need to keep avoiding the wet floor)
2 - The toiletries in the room was inadequate, you dont have tootbrush or paste kept. Only one body lotion was provided again of average quality.
3 - My access card didnt work (to open the door) and somehow this always happens to me when I go there.

Basically for the price we pay I would expect a bit more

Room Tip: Choose the non-road facing room... provides a better view
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, February 10, 2014
Dear Valued Reviewer,

Thank-you for choosing Hyatt Regency Delhi during your recent stay in Delhi. While we are happy to learn of your positive feedback about the service, we are also equally concerned to know your overall stay did not meet the quality of experience that we strive to deliver. We deeply regret the inconvenience caused.

We also recommend that next time you book to stay with us please do request to be reserved in one of our newly renovated room or suite. The newly done up bathrooms in some and refurbished ones in few should definitely resolve the issue that you faced upon your recent stay with us. The renovation drive at Hyatt Regency Delhi is a continuous process and while considering the renovation of rooms in future we shall definitely keep your feedback in mind. We assure you that your other insights will be addressed with the concerned departments.

We look forward to welcoming you back soon to a better experience.

Best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hauts de Seine
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 2, 2014

If you are familliar with Hyatt hôtels , you will not be surprised.
Rooms are clean, service is professionnal but remain standard.
I was disapointed by the restaurants. The chinese one is very noisy and service is not at the expected level.
I will recommand if you do not like surprises (good or bad)

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, February 3, 2014
Dear Valued Reviewer,

Greetings from Hyatt Regency Delhi.

We appreciate your comments on the professional service experienced by you during your recent stay with us. We sincerely regret for the bit of unpleasant experience encountered by you at The China Kitchen. Upon your next visit, we recommend that you request to be reserved in one of the semi booth seating or the private dining arrangement (in case of a large group) available at the restaurant.

We look forward to welcoming you soon.

Warm regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 2, 2014

We stayed here for only a night and were greeted with excellent service and hospitality. The room was small but cozy and very well furnished. The bathroom also had beautiful fittings. The waiting area is also very comfortable, though our check-in took a little time. The breakfast buffet was a lavish spread. The only sore point was that I forgot my expensive brand new lipstick in the hotel room, and the hotel Lost-and-Found section was of no help (we called them the very next day). Otherwise, a great stay!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, February 10, 2014
Dear Valued Reviewer,

Thank you for appreciating the hotel facility and services based on your recent visit to Hyatt Regency Delhi. We are delighted to learn of your pleasant stay with us.

We apologise that our lost and found service staff could not assist you much with your misplaced item. The team who operates this department monitors the items on a regular basis and they would have definitely informed you had your item been traced.

About our rates, we would like to appraise you that all our product and services are competitively priced.

We look forward to welcoming you soon.

Best regards,
Aseem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 28, 2014

Very good Hyatt quality in terms of service and cleanliness. Room was comfortable and bathroom great. But fairly small. We also were disappointed that the breakfast was being cleared a few minutes before it was supposed to be finished, so we were left with scant options and the wait staff was not interested in helping us out, even though we had a hungry toddler. The chinese restaurant run by the hotel, however, was spectacular -- the best we've had here in India. Great service, too. Overall the hotel was very nice. But not sure it was such a good value.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, January 29, 2014
Dear Valued Guest,

Thank you for your valuable review based on your recent stay at Hyatt Regency Delhi. We understand your dissatisfaction on the room size and hence recommend that you request to be booked in one of the recently renovated room or suite while considering a stay with us in future.
About your dissatisfaction for the rates, we ensure you that all our product and service charges are very competitively priced.

We are delighted to learn of your appreciation and your pleasant experience at The China Kitchen.

We look forward to delighting you in future as well.

Best regards,
Aseem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2014

My flight landed late and had a very harrowing flying experience. All that was put to rest by the attentive staff at Hyatt Regency, Delhi. Since my last visit, it feels like the rooms have been upgraded (and as has the hospitality).

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, January 29, 2014
Dear Valued Guest,

We are glad to learn of your pleasant experience at Hyatt Regency Delhi. We appreciate your positive comments on the renovated rooms and the improved service standards.

We certainly look forward to welcoming you back soon.

Warm regards
Aseem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
1 review
5 of 5 stars Reviewed January 26, 2014

The Hyatt Delhi, is absolutely a fantastic hotel, I have always had a very good experience , the service has been excellent right from the start of the check in to the check out, the staff is friendly and very welcoming. They try and reduce your waiting time at the time of check in. Especially when you are traveling on business and at the end of a long day , you would like to see a happy face, welcome you. It is also an honor when the staff recognize you that is absolute hospitality.
The restaurants are good. The Italian is on of my favorite restaurants to have Lunch or dinner, the food is just fantastic. The Chinese restaurant is really lovely as well the food is awesome.
I honestly think that they hotel values its guest. My overall experience of the Hyatt Delhi is one of the best compared to most of the other hyatts across India. Even the sales staff never fail to deliver there service on time.
Definitely one f the best hotels, clean rooms. I have noticed considering we travel so much it is always a pleasure to come back to the Hyatt, it feels very welcoming. For those traveling even on holiday they should try the hyatt hotel while they are in Delhi.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, January 29, 2014
Dear Valued Reviewer,

Thank-you for choosing Hyatt Regency Delhi for your first visit to India. We are delighted about your pleasant stay and a positive experience with our associates at breakfast. I must comment that your recommendation to use hotel transport is definitely a smart choice. Your business is much appreciated and we look forward to welcoming you back in the near future.

Warm regards,
Aseem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Delhi

Address: Bhikaiji Cama Place | Ring Road, New Delhi 110066, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Luxury Hotel in New Delhi
#33 Romantic Hotel in New Delhi
#38 Business Hotel in New Delhi
#50 Family Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyatt Regency Delhi 5*
Number of rooms: 507
Official Description (provided by the hotel):
Hyatt Regency Delhi, the largest five-star hotel in Delhi, is located in the commercial hub of Bhikaji Cama Place just 20 minutes' drive from Indira Gandhi International Airport and the city's domestic airport. The Delhi hotel is also close to embassies, consulates and corporate headquarters, making it one of the most preferred business hotels in Delhi.The 507 rooms and suites at Hyatt Regency Delhi are equipped with modern amenities and high-speed Internet access to support guests' business needs, while all seven floors offer a panoramic view of the city and the landscaped gardens. The city hotel is also a benchmark of excellence for five-star dining in Delhi, that offers an exceptional range of dining options. Enjoy a delicious meal at the Cafe an all-day dining restaurant or resort for a traditional Chinese dining experience at the China Kitchen. Settle down for a brief coffee break or a sweet interval at the Sidewalk . For authentic Italian, choose La Piazza, the warm, lively and casual dining restaurant. Wind up the busy evening with a splendid meal at the TK'S Oriental Grill; or simply step into Polo Lounge to experience fine flavours, while a live musical performance keep the spirits high.Within this New Delhi luxury hotel, guests can also enjoy numerous leisure facilities, including an outdoor swimming pool and the Club Olympus Fitness Centre and Spa. One can opt for the best shopping experience too at the hotel's multilevel shopping complex featuring more than 36 boutiques of Indian artifacts, handicrafts and jewelers.The bustling capital provides a wealth of activities for guests to experience, options range from sightseeing in Delhi including some of the noted architectural and historical wonders of the world. For those who want to indulge in shopping in Delhi, you can choose from the alleys of old Delhi to the most chic markets, also those wishing to spend their time in sports activities in Delhi, the nearest golf courses and Polo ground offers ample opportunities, also one can visit the museums or be enchanted by the religious places.The proximity of the Hyatt Regency Delhi to numerous and famous business centers makes it the ideal place to plan a conference, a product launch or a fashion show. As a leading wedding venue hotel in Delhi, the hotel has arranged many weddings in the past 30 years. ... more   less 
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Also Known As:
Hyatt Regency Delhi Hotel New Delhi
Hyatt Regency New Delhi
Hyatt New Delhi
Hyatt Regency Hotel Delhi
Hyatt Hotel Delhi
Hyatt Regency Hotel New Delhi

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