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“Reasonably good business hotel” 3 of 5 stars
Review of Hyatt Regency Delhi

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Hyatt Regency Delhi
5.0 of 5 Hotel   |   Bhikaiji Cama Place | Ring Road, New Delhi 110066, India   |  
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Ranked #51 of 626 Hotels in New Delhi
Certificate of Excellence 2014
Bengaluru (Bangalore), India
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
“Reasonably good business hotel”
3 of 5 stars Reviewed October 6, 2013

Very functional and efficient business hotel. The basic rooms were a bit smaller than what I have stayed at in recent times. The moment I see a hotel room wall, panelled with mirror, sets me thinking... hey even the management realise the room is small and we need to make it appear bigger, lets use a mirror. The square tub in the bath is also best avoided with just a shower being adequate. Another hassle was to use the lift ... you could get to only your floor with the room access card, which meant that if one want to meet a colleague on another floor or visit the business center (other than at lobby level) - one heads to lobby, ask for them to swipe to get you to the requisite floor... so avoidable and I'd suggest - as long as you are a guest, you should be able to take the lift to any floor...
The service at the business centers was far from satisfactory. They would get the orders mixed up from the group, requests to set the AC temp right was unresponsive... (probably juniors were used on that day as there was a large religious convention on at the hotel)
Polo Lounge had a good English feel, and staff very helpful and accommodating. The breakfast had a good spread, but too crowded. Could improve the juice selection though.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, October 21, 2013
Dear Valued Reviewer,

Greetings from Hyatt Regency Delhi.

Thank you for taking time out to apprise us of your recent stay at our hotel.
We deeply regret the inconvenience that you faced at the business centre, I assure you it is otherwise unlike the high standards of service we endeavour to maintain.

Regards the lift inconvenience with limited floor access keys, we are pleased to inform that we had taken this initiative in keeping the safety and security of each of our guests. However, we have shared your suggestions with the concerned team.

Reference to your comment on the room size, we are pleased to inform that we have recently renovated a number of rooms and suites which definitely would resolve all the problems that you faced in the room that you recently stayed in. Next time you visit us, do ensure that you ask for a newly renovated room or suite.
Our renovation drive is a continuous process and in course of time more rooms including the areas will witness a change.

We are pleased to learn of your appreciation about the Polo Lounge and the extensive breakfast buffet layout at the Cafe.


We look forward to welcoming you back soon again and being of service to you.

Best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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997 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
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English first
New Delhi, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

The first time we stayed at Hyatt in New Delhi, we stayed at a Club Class room on the club floor, and were just bowled-over by the extent of comfort and indulgence they would go to, to make your stay more than just memorable.

Extremely comfortable rooms, very nifty interiors and beautiful view from the room of the pool-side in spite of being on the busy Mahatma Gandhi road in Delhi, gives one the feeling of being away from the hustle-bustle of the city even as one is comfortably staying at the nerve-centre of the capital!

The club-class rooms come with their own butler service and unlimited use of the club-floor for complimentary drinks and snacks, which add to the experience.

Impeccably trained staff (you can engage in a large discourse on the finest cocktails and even the gentleman waiting your tables will be able to tell you exactly what you need), classily designed property, and extremely elaborate buffet spreads - all go in branding this property as one of the finest one can experience in NCR!

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, October 7, 2013
Dear Valuable Reviewer

Greetings from Hyatt Regency Delhi!

Thank you for your valuable feedback regarding your stay with us at our hotel. At Hyatt Regency, we aim at providing authentic hospitality to all our guests. We are delighted to know that you had a great experience.Thank you once again for your kind words of encouragement.

We look forward to welcoming you back soon again and being of service to you.

Thank you and best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Top Contributor
95 reviews 95 reviews
33 hotel reviews
Reviews in 41 cities Reviews in 41 cities
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed October 3, 2013

As usual I received a great welcome from all the staff, they have your name memorised and meet and greet you with check in at your room. The Spa was good although I found the sauna, jacuzzi and steam room a little hotter than what I am used to in the UK. The Thai masseuse was one of the best and did a wonderful massage. Breakfast buffet is marvellous and I had room service pasta at night which was hot and delivered quickly and politely. I would not stay anywhere else in Delhi. A little on the pricey side at £110 a room bed and breakfast for one.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, October 7, 2013
Dear Valuable Reviewer

Greetings from Hyatt Regency Delhi!

Thank you for your valuable feedback regarding your recent stay with us at our hotel. We are delighted to learn of your appreciation for our service and facilities at Hyatt Regency Delhi. Pleased to note that we have taken your feedback about the steam, sauna and jacuzzi with the concerned team. About the hotel rates we would like to inform you that all our rates are competitively priced.
We look forward to welcoming you back soon again and being of service to you.

Thank you and best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 3, 2013

I stayed here for a couple of nights as a business trip. I would likely not have been able to afford it otherwise. They charge quite exorbitant rates for transport from airport, food etc. but I guess it would be comparable to other 5 star hotels here. Room service is excellent with very helpful staff- who even helped me repair my handbag. The food quality is exceptional. Breakfast and lunch buffet were elaborate with lots of variety to please your palate and suit your preferences. It is quite a busy hotel with a lot of flow. Well illuminated and spacious lobby.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, October 7, 2013
Dear Valued Reviewer

Greetings from Hyatt Regency Delhi!

Thank you for your valuable feedback regarding your stay with us at our hotel. At Hyatt Regency, we aim at providing authentic hospitality to all our guests.
We would like to appraise you that all our rates for each of our services and facilities offered at the hotel whether it be rooms, transport or food and beverage charges, all the rates are competitively priced.
We are delighted to learn of your appreciation for our in-room dining service, the buffet layouts and our friendly team. We have shared your encouraging feedback with the respective team.

We look forward to welcoming you back soon again and being of service to you.

Thank you and best regards,
Aseem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 1, 2013 via mobile

The place was a nice and amazing hotel with great service and very warm welcoming and also the staff was very cooperative we had our cousins cocktail party there and nice ambience but was very cold at that time and we all had to wear sweaters and the view from the hotel was also cool

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, October 7, 2013
Dear Valued Reviewer

Greetings from Hyatt Regency Delhi!

Thank you for your valuable feedback regarding your visit to the hotel at one of our banquet venues. At Hyatt Regency, we aim at providing authentic hospitality to all our guests.
We are delighted to learn of your great experience and your appreciation for our service.

We look forward to welcoming you back soon again and being of service to you.

Thank you and best regards,
Aseem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 30, 2013

Firstly, resonable rates for a Hyatt...
One of the busiest hotels I've been to. Lots of guests local and foreign, incl flight crews.
Expect a queue (to check-in or check-out) during peak hours.

I've stayed here a few times, and I always try to get a room close to the elevator. One time I had a room all the way to the end (quite a walk). If you're new to their room door locking system, take note to scan the key pass, then press the button to open the door lock. The lock won't open automatically after scanning your card.

Rooms are comfortable, working desk glass table is very nice with comfortable office chair.
Bed is superb. Road noise level is minimal (much better than most other hotels). Bathroom and bathtub are ok.
Large LCD TV with lots of channels incl international channels (common to most 5 star hotels in India). CNN, Fox, GodTV, NatGeo, Discovery are my favs.

Room service food is surprisingly quite good. So is the buffet breakfast.

Room Tip: Get a room close to the elevator if you have big luggages or have difficulty walking. Some rooms c...
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this review, October 7, 2013
Dear Valued Reviewer

Greetings from Hyatt Regency Delhi!

Thank you for your valuable feedback regarding your stay with us at our hotel. At Hyatt Regency, we aim at providing authentic hospitality to all our guests.

We look forward to welcoming you back soon again and being of service to you.

Thank you and best regards,
Aseem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 29, 2013

A memorable experience to be in Hyatt New Delhi.. good location, majestic campus, an attrav tive pool with a sprawling lawn, great breakfast, a must try Sunday buffet lunch. Total feeling and care is definitely 5* plus.

Room Tip: Pool view rooms are heavenly
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Delhi

Address: Bhikaiji Cama Place | Ring Road, New Delhi 110066, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Luxury Hotel in New Delhi
#34 Romantic Hotel in New Delhi
#37 Business Hotel in New Delhi
#50 Family Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hyatt Regency Delhi 5*
Number of rooms: 507
Official Description (provided by the hotel):
Hyatt Regency Delhi, the largest five-star hotel in Delhi, is located in the commercial hub of Bhikaji Cama Place just 20 minutes' drive from Indira Gandhi International Airport and the city's domestic airport. The Delhi hotel is also close to embassies, consulates and corporate headquarters, making it one of the most preferred business hotels in Delhi.The 507 rooms and suites at Hyatt Regency Delhi are equipped with modern amenities and high-speed Internet access to support guests' business needs, while all seven floors offer a panoramic view of the city and the landscaped gardens. The city hotel is also a benchmark of excellence for five-star dining in Delhi, that offers an exceptional range of dining options. Enjoy a delicious meal at the Cafe an all-day dining restaurant or resort for a traditional Chinese dining experience at the China Kitchen. Settle down for a brief coffee break or a sweet interval at the Sidewalk . For authentic Italian, choose La Piazza, the warm, lively and casual dining restaurant. Wind up the busy evening with a splendid meal at the TK'S Oriental Grill; or simply step into Polo Lounge to experience fine flavours, while a live musical performance keep the spirits high.Within this New Delhi luxury hotel, guests can also enjoy numerous leisure facilities, including an outdoor swimming pool and the Club Olympus Fitness Centre and Spa. One can opt for the best shopping experience too at the hotel's multilevel shopping complex featuring more than 36 boutiques of Indian artifacts, handicrafts and jewelers.The bustling capital provides a wealth of activities for guests to experience, options range from sightseeing in Delhi including some of the noted architectural and historical wonders of the world. For those who want to indulge in shopping in Delhi, you can choose from the alleys of old Delhi to the most chic markets, also those wishing to spend their time in sports activities in Delhi, the nearest golf courses and Polo ground offers ample opportunities, also one can visit the museums or be enchanted by the religious places.The proximity of the Hyatt Regency Delhi to numerous and famous business centers makes it the ideal place to plan a conference, a product launch or a fashion show. As a leading wedding venue hotel in Delhi, the hotel has arranged many weddings in the past 30 years. ... more   less 
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Also Known As:
Hyatt Regency Delhi Hotel New Delhi
Hyatt Regency New Delhi
Hyatt New Delhi
Hyatt Regency Hotel Delhi
Hyatt Regency Hotel New Delhi
Hyatt Hotel Delhi

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