This is a large hotel and is essentially a business hotel - it just has that feel about it. We booked a Regency Club Room which came with airport transfers, wi-fi and of course club access.
Pick up at the airport was quick and efficient although I am not sure I consider a Toyota Camry to be a limousine. It was comfortable and mostly clean enough. Warmly met at the hotel and taken to the room for check-in. All the club rooms are about the same size and there seem to be no suites on the club levels.
Our room was fine and filled with red coloured woods on the floor and walls and overlooked the city. We had a couple of issues....first, the bed frame actually snapped and we were not doing anything silly or outrageous! We also had a non working hairdryer and faulty tap. Went to club reception to get it repaired and they were very obliging.
Headed out for the afternoon and on return (about four hours later) they were only putting the finishing touches to the repair. I was a little surprised that this was not completed in that time. Had a look at the repair but decided to take a new room instead which they were very happy to offer. To our surprise, this was a newly refurbished room and looked a lot more modern. I will add some pictures.
The club lounge is quite lounge and gets VERY busy. The staff struggle to keep the food and beverages replenished. This was especially noticable at breakfast. Not sure what they could do to fix this but the lounge lacked a bit of atmosphere because of its size and how busy it is. Perhaps a partitioning?
Had dinner in the Indian Restaurant and it is fantastic - some of the best food in Delhi. The service was also wonderful. Also had high tea in the cafe and we could not have been more pleased with the service. The staff offered to bring items from the buffet to us.
This is a very good quality hotel and is exactly what you expect from a Hyatt. Because of that it probably lacks a little bit of local charm but that is then delivered by the staff.