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“Classic, excelent food, good location” 4 of 5 stars
Review of Vivanta by Taj - Ambassador, New Delhi

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Vivanta by Taj - Ambassador, New Delhi
4.0 of 5 Hotel   |   Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India   |  
Hotel amenities
Ranked #79 of 593 hotels in New Delhi
Sao Paulo, SP
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Classic, excelent food, good location”
4 of 5 stars Reviewed September 20, 2013

The Hotel was built in 1947 but is in a great shape. The rooms are very large - very unusual - and the maintenance is quite good. The staff is so friendly trying to fill all of your expectations that you feel home all the time. The food is a special topic: breakfast is very good, combining both Indian and western food and the rest of meals are always a very pleasant experience. The hotel is only 200 meters from Khan market where you can find a myriad of stores.

Room Tip: 4.o floor is the best
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, September 30, 2013
Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have made a note of your comments on the location of our hotel, food & services. Your feedback has been shared with the team; this sure would help them to strive for the better.

We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us.

We look forward to welcoming you back in the near future.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

370 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Hyderabad, India
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 14, 2013

I had stayed for a night here for a business trip.
The hotel is really nice and compact, situated at a very premium location.
The staff is very friendly & helpful. Rooms were clean and suitably sized.
Situated next to khan market, this is a perfect place to stay.
The coffee shop yellow brick lane is amazing and offers great food.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, September 30, 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have noted your comments on the location of our hotel, food & services. Your feedback has been shared with the team; this sure would help them to strive for the better.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2013

there is nothing to dislike really. it is a well appointed hotel in the most affluent neighborhood in Delhi. the pool was disappointing. on the positive side, their small but chic coffee shop YBR has some exceptional food anytime of the day. The Chinese restaurant serves great food as well.

Room Tip: avoid ones over the parking area!
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, September 30, 2013
Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have noted your comments on the location of our hotel, food & services. Your feedback has been shared with the team; this sure would help them to strive for the better.

We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us.

We look forward to welcoming you back in the near future.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Top Contributor
102 reviews 102 reviews
89 hotel reviews
Reviews in 50 cities Reviews in 50 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed September 12, 2013

Being a regular at Taj Chains, I am accustomed to the taj standards and remain bewildered on this property being branded under the 'Vivanta'! To me, it can best be a Gateway Hotel by Taj. Except for the location and the so called heritage value, I was not amused with anything in this property. The rooms are old and the beds stiff and one has to maneuver the small lifts and the long zig-zag corridors to reach your room. The buffet breakfast is limited as compared to other Vivanta Hotels and the in-room dining also not so superlative. The best facet of this property is its location to the buzzing Khan Market which is super place to spend your evenings shopping or just pubbing around. Ideally, a business hotel with not much fuss.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, September 30, 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review for our hotel on Trip Advisor.

Your comments regarding ‘small lift’ has been noted, please note due to space constraint our elevators can carry maximum of four persons (340 kgs) as load. Regarding ‘buffet breakfast limited’, I have taken up the same with our Executive Chef and he will personally look into the same. Its important for any organization to stay alive to guest experiences and such feedback pushes all of us to perform better.

With regard to your comment ‘old room’, please note the Hotel is 69 years old and also one of the Heritage property, the upgradation process is under the planning phase.

I do look forward to meeting you on your next visit.

Kind regards,


Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 12, 2013

Stayed for two nights so did get a chance to explore more but food was good and staff was courteous. The rooms and bathroom does not match with other Vivanta properties. It needs little renovation. I had a pleasant sleep but the bed was little noisy and needed repair. Balcony door was jammed and could not be locked from inside. Wifi internet was let down as it was not working properly. Internet being paid one, needed to be accurate and fast. I used it for 10-15mins and erroneously the system exhausted my hourly limit. Did not use spa or swimming pool

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, September 30, 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review for our hotel on Trip Advisor.

I have made a note of your comments with concerns regarding ‘noisy bed, balcony door & internet’. Kindly accept my sincere apologies for the inconvenience caused to you. The issues highlighted by you have been taken up sternly with the concerned heads of the departments. Trust these incidents in no way would dilute your association with the Taj.

Regarding the upkeep, kindly note the Hotel is 69 years old and also one of the Heritage property, the upgradation process is under the planning phase.

We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

I do look forward to meeting you on your next visit.


Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 6, 2013

Like many places in India, service is the key. Everything about the hotel was great except for the hotel is a little run down in place.
The staff makes up for any shortages.
The Internet is a little slow. But it is faster in the business office.
The hot water in the shower never got hot a couple times.
The restaurant staff was awesome. Always accommodating.
The neighborhood was great. Walking distance to Kahn Market.
No spa but they have a masseuse in the workout area. Closed doors of course. Foot massage for an hour for only 900 rupees??? That's $14 US - Come on!
Beds are a tad hard but not bad.
Spacious rooms.

Room Tip: They all seemed quiet. Room 221 was great for a couple.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, September 30, 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review for our hotel on Trip Advisor.

I have noted your feedback regarding ‘internet & shower’. Kindly accept my sincere apologies for the inconvenience caused to you. The issues highlighted by you have been taken up sternly with our IT Manager & Chief Engineer. Trust these incidents in no way would dilute your association with the Taj.

We will make sure that you carry back better memories of your stay with us in the future and towards this please allow us to be of service to you once again.

Your comments regarding ‘Spa and bed in the room’ have been noted.

Also your compliment ‘restaurant staff was awesome’ has been shared with our team. Thank you for this encouragement; this sure would help them to strive for the better.

I do look forward to meeting you on your next visit.


Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bhilai, India
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 6, 2013

as a taj legacy, this hotel is a good option for business travelers travelling to delhi and surrounding NCR region for business purposes. And if you want a hotel with good land-marking and location address along with luxury this is the hotel you must try.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, September 16, 2013
Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review for our hotel on Trip Advisor.

Thank you for your valuable feedback. We have noted your comment on the location of our hotel. Your feedback has been shared with our team.

Comments such as yours are welcomed as they assist us in evaluating our operation and our success in generating happiness of our guests.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Vivanta by Taj - Ambassador, New Delhi

Address: Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#29 Spa Hotel in New Delhi
#36 Luxury Hotel in New Delhi
#37 Family Hotel in New Delhi
#73 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vivanta by Taj - Ambassador, New Delhi 4*
Official Description (provided by the hotel):
Vivanta by Taj - Ambassador, New Delhi is an INTACH listed heritage building, built in 1945 by the colonial architect Walter George in a poetic medley of British and art deco style. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. Get set to be delighted with small surprises from the moment you enter. ... more   less 
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Also Known As:
Vivanta By Taj - Ambassador, New Delhi Hotel New Delhi
Ambassador Hotel New Delhi
Ambassador New Delhi
The Ambassador Hotel
Ambassador Hotel In Delhi
Ambassador Hotel Delhi

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