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“Thank you Assistant Manager Udhav” 5 of 5 stars
Review of The Oberoi, New Delhi

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The Oberoi, New Delhi
5.0 of 5 Hotel   |   Dr. Zakir Hussain Marg, New Delhi 110003, India   |  
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Ranked #3 of 631 Hotels in New Delhi
Certificate of Excellence
London, United Kingdom
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Thank you Assistant Manager Udhav”
5 of 5 stars Reviewed August 17, 2014

We had the most fantastic 14 day tour of northern India. While terrific there are challenges. Thank you Oberoi for assisting one of our party and especially Assistant Manager Udhav. We too frequently chat about how good hotels are in terms of fixtures and F&B but the care extended to us was exceptional and for which we will be always grateful.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, New Delhi, responded to this review, August 18, 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel, team and services especially the warm and caring service from Udhav.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,397 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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English first
Lagos, Nigeria
1 review
5 of 5 stars Reviewed August 15, 2014

I was fascinated by the unrivalled ambience of the hotel as soon as I drove in from the airport. I was visiting Delhi for the first time and had initially thought of going to stay in Halton, but the Nigerian High Commission had booked me and my colleagues into Oberoi. I personally had no regrets. The welcoming courtesies of the concierge and indeed the front desk were superlative, enough to serve as soothing balm for a jet lag and travel fatigue. The security is fantastic and left no room for assumptions. The room is well laid out for maximum comfort and relaxation. It's like a room away from one's own room back home, if not cossier. The housekeeping staff are prompt to requests and are always very happy to be of assistance. I will stay in Oberoi Delhi as many times as they are able to maintain their 5 star standard. It's surrounding atmosphere is serene enough for maximum relaxation and meditation. It is insulated from the hustle and bustle of Delhi. I recall my stay with so much nostalgia.

Room Tip: All the rooms are well laid and tastefully furnished. Everything needed in a room are available. Al...
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, New Delhi, responded to this review, August 16, 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel, team and services especially the arrival experience, the concierge services and housekeeping team.
At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.


Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 12, 2014

Very good hotel, location great for downtown and peripherals of New Delhi.
Safe, clean , efficient with a high standard of staff and service.Attentive but not intrusive.
Prices good for accommodation and facilities.
Restaurant for breakfast good, high choice of local and international foods.Bar in reception good for drinks and snacks.
Pool and spa looked nice , didn't use them on this trip.
Business centre and meeting rooms very good and efficient .
Rooms and decor a little dates and could do with a bit of refurb.
Wifi and technology good.
All in all to be recommended.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, New Delhi, responded to this review, August 16, 2014
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. We have also taken note of your comment regarding rooms and decor. We have spent a considerable amount of time and money continuously upgrading our rooms, the comfort of our guests being our sole focus.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed August 12, 2014

Arriving in the late evening at New Delhi for our 2 weeks travel to North India, we were staying at this classic hotel.

For its age, this hotel is amazingly well maintained and upgraded the interior here and there with the latest design.

We were greeted with an Indian ceremony and they upgraded our room into suite. Since the construction is old, the suite has 2 standard rooms and convert one room into living and dining room, the bathroom is not as spacious but very clean and everything went very well. Cleanliness is great.

I must say about the hospitality and service. The staffs are very well trained and they are constantly good. Top notch.

One staff who was outstanding is Arjun at front office. He was extremely nice and helpful.

The food at the restaurant was really good. The breakfast has so many selections and my eggs benedict were always done perfectly. We were addicted to their waffles during breakfast and cant have enough of it. Excellent.

It was a great start to explore India.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, New Delhi, responded to this review, August 16, 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel, team and services especially the hotel food, the arrival experience and warm and caring service from Arjun at Front Office.
At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.


Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hereford, United Kingdom
2 reviews
5 of 5 stars Reviewed August 10, 2014

We had two short stays in this hotel, at the beginning and end of a "Golden Triangle" tour. It was wonderful! The staff could not do enough for us, the food was terrific, we felt cared for and special. The rooms were excellent, with beautiful views over the treetops across Delhi; the pool was beautiful with great gym facilities. We would love to go back!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, New Delhi, responded to this review, August 11, 2014
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 8, 2014

Stayed only for 2 nights, but loved the hospitality.
Good rooms, excellent staff, very centrally located, good food.
My daughter left her Apple headphones behind while checking out - housekeeping actually sent an email saying they have found it and would like to know how I wanted it back. Impressive!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, New Delhi, responded to this review, August 11, 2014
Dear Guest,

Thank you for your positive comments regarding our hotel, team and services especially our housekeeping team. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

We look forward to welcoming you again shortly.

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 8, 2014

We spent one night at the hotel. First of all the staff is outstanding. The service is perfect . Both our rooms had a wonderful view at a the "green" Delhi. Rooms are spacious and very well appointed. Great Spa ! Did not get the chance to experience their restaurants (but they look fantastic.) One more reason to come back !

Room Tip: Ask for a view on the "green" Delhi
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, New Delhi, responded to this review, August 11, 2014
Dear Guest,

Thank you for your positive comments regarding our hotel, team and services especially the hotel rooms and the Spa. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi, New Delhi

Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in New Delhi
#2 Luxury Hotel in New Delhi
#3 Business Hotel in New Delhi
#4 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Oberoi, New Delhi 5*
Number of rooms: 283
Official Description (provided by the hotel):
Multistory Cosmopolitan Hotel overlooking Delhi Golf Course, 5 km from city center. ... more   less 
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Also Known As:
Oberoi New Delhi
Oberoi Hotels New Delhi
Oberoi Hotel Delhi
The Oberoi New Delhi
Oberoi Hotels Delhi
Hotel Oberoi New Delhi
Oberoi Hotel New Delhi

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