We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Park New Delhi: Traveler Reviews

4.5 of 5
15 Parliament Street, Connaught Place | Opposite to Jantar Mantar, New Delhi 110001, India
Hotel website
Hotel amenities
Offers & Announcements
Book Here!
The Park New Delhi
Ranked #170 of 559 hotels in New Delhi
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

710 reviews from our community

Traveler rating
    128
    214
    173
    118
    77
See reviews for
Families
74
 
Couples
142
 
Solo
104
 
Business
278
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Jodhpur, Rajasthan, India
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Bad experience”
1 of 5 stars Reviewed February 8, 2013 via mobile

the rooms were small in size.the staff was not at all helpful and cheerful
the staff should be changed. Even more than that the hotel charged for my stay which was paid by the booking agency and they also charged me without my consent. I thinking of taking legal action against them.
Food was good. Next time stay no chance even if they say it is free not sure they might charge me again for that. Also there locks were horrible.you need to be lucky for your card to swipe correctly.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask gauravbhandari about The Park New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhijitBose, General Manager at The Park New Delhi, responded to this review
February 15, 2013
Dear Guest,

Thank you for your review of your past stay with us. We always appreciate hearing from our guests, especially regarding places of improvement. We apologize that the comfort of your stay was interrupted with billing related issues As it would seem that our on-duty management was unable to resolve these circumstances to your satisfaction, I would invite you to contact my office directly so that we may review your concerns in more detail and ensure that this situation is rectified to your satisfaction. We look forward to hearing from you.

Warm Regards,
Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san francisco
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Shady hotel!”
2 of 5 stars Reviewed January 20, 2013 via mobile

The hotel is "couple unfriendly". The staff keeps staring with dirty eyes.

The cleanliness is not as expected. The tv is placed in one corner so u have to tilt. Shower throws water in all directions. Had to call up the maintenance guy twice and he took good 20 mins and that too with a fail.
When looked closely, I realized that the shower holes were clogged due to dirt.

The only good thing is that there's nice gym with latest machines.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask gauravgg about The Park New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhijitBose, General Manager at The Park New Delhi, responded to this review
February 15, 2013
Dear Guest,
Please accept my apologies for your discomfort and frustration. We take these incidents very seriously I wanted to personally write to you and offer my sincerest apologies. I want to reassure you that we are a very safe hotel with an immaculate record of our guests' saftey & security. I'm sorry to learn that your experience with us did not meet your expectations and that you were disappointed with various aspects of your stay- I have reviewed each of your comments and have taken appropriate action to resolve each issue you reported. Your comments about the clogged shower has been shared with our engineering team as a part of their ongoing commitment to training and development. In addition, we are re-evaluating our quality assurance processes to ensure these types of issues do not occur in the future.

We appreciate your feedback as it helps us to monitor whether we are meeting our guests' needs and expectations, as we continually strive to deliver exceptional service.

Best Regards,
Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

The Leela Palace New Delhi
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1759051?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
bloomrooms
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d3265162?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Shanti Home
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d675225?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Crowne Plaza Today New Delhi Okhla
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1907730?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Wood Castle
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1606175?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
“Not a nice place for women to stay”
2 of 5 stars Reviewed January 20, 2013

Three of us girls arrived at the Park to stay, and from the moment we arrived we were made to feel very uncomfortable. Once we checked into our room the male staff kept coming into our room without our permission,we had to tell them a number of times that they were making us uneasy and they would not leave each time without us giving them a tip.
Each time we lined up for service at the counter, the staff would serve the male occupants over us, at times we would be left in line for a very long time, and were treated with complete rudeness..
In any circumstance whether it was eating dinner, asking for help, moving a suitcase, the men would not leave until we provided them with a tip.
I will say that the restaurant was nice at this hotel -i had some great meals, one of the best pizza's ever!!! but compared to the service and treatment we received in other hotels in India, this bar far was one of the worst, if your a female traveller I would strongly advise to avoid the park

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask cath651 about The Park New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhijitBose, General Manager at The Park New Delhi, responded to this review
February 15, 2013
Dear Guest,

Please accept my apologies for your discomfort and frustration. We take these incidents very seriously I wanted to personally write to you and offer my sincerest apologies. I was appalled to read that you were constantly disturbed by the staff and was also very upset to hear that you would be left in line for a very long time, before being served. There is no excuse for this and we will use your review to make corrections and take the appropriate action needed. I want to reassure you that we are a very safe hotel with an immaculate record of our guests' saftey & security. I wanted to thank you for your comments regarding your experience about our Pizzas in our all day dining restaurant, The Mist .

We do hope that this unusual experience does not preclude you from choosing to stay with us in future, and I hope it will show you our commitment to responding to guests and correcting the various issues that arise. Once again please accept my apologies on behalf of the entire hotel and I also would like to thank you for your comments.

Best Regards,

Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
“Ok rooms but very noisy”
2 of 5 stars Reviewed January 20, 2013

The Park hotel is centrally located, a walking distance to the popular CP shopping area and good in that aspect. The room I received (on the street side) was spacious and generally well maintained, however my colleague received a room on the rear side and it was much smaller and crowded.

My main annoyance was that there is a ballroom or some kind of club in the hotel, that played loud music with strong bass sounds until after midnight each night. I was staying on the sixth floor and still felt it through the walls. I called to complain but only after three calls, and around 1 am was the music finally switched off. The music returned the next night with the same volume and basses. I will not return.

Room Tip: Choose the side facing the street.
See more room tips
  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask mogli43 about The Park New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhijitBose, General Manager at The Park New Delhi, responded to this review
January 25, 2013
Dear Guest,

Thank you for your recent stay at The Park New Delhi and for your valuable feedback. I am disappointed to learn that your time with us was below the expectation that you have come to expect from The Park New Delhi- We have noted your concerns and have shared them with the team and we appreciate your bringing them to our attention. I do hope that this unusual experience does not preclude you from choosing to stay with us in future. As noise sensitivity varies from guest to guest, I would recommend selecting a Residence Room upon your next visit which would allow our team to accommodate you on our higher floors. Away from any possible noise. The oversized Residence guest rooms will allow a quieter escape from our "urban" location.. It is wonderful to hear feedback from our valued guests and appreciate your patronage. We look forward to serving you again in the near future.

Best Regards,
Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, Tamil Nadu, India
1 review
“Superb Ambience”
4 of 5 stars Reviewed January 19, 2013

Very nice ambience, food & hospitality, the spa is excellent especially the couples treatment, the disc, the rooms are neat and clean meeting all the .requirments of star hotels. Well done keep it up.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask abhigudiya about The Park New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AbhijitBose, General Manager at The Park New Delhi, responded to this review
January 25, 2013
Dear Guest,

Thank you for your recent stay and for your valuable feedback. The Park New Delhi is a 5 star luxury boutique hotel located in the heart of city. We greatly appreciate your kind comments and are thrilled that you enjoyed all the great ammenities that make our hotel experience a great one. We hope that you will visit us again soon.

Best Regards,
Abhijit Bose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Metropolitan Hotel & Spa New Delhi
Great value on a similar hotel
New Delhi, National Capital Territory of Delhi
4 of 5 stars 678 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New Delhi
Family-friendly
Taj Mahal Hotel
Taj Mahal Hotel 4.5 of 5 stars 700 reviews
Luxury
The Amber - New Delhi
The Amber - New Delhi 4.5 of 5 stars 259 reviews
Good for business
Hilton Garden Inn New Delhi/Saket
Hilton Garden Inn New Delhi/Sake... 4.5 of 5 stars 336 reviews
Near the beach
Taj Palace Hotel
Taj Palace Hotel 4.5 of 5 stars 700 reviews
Show Prices ABS:HotelCheckRates-d302182?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1030533?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1546198?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302181?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these New Delhi hotels
Radisson Marina Hotel Connaught ... 3.5 of 5 stars 231 reviews The Lalit New Delhi 4.0 of 5 stars 807 reviews The Metropolitan Hotel & Spa New... 4.0 of 5 stars 678 reviews Le Meridien New Delhi 4.0 of 5 stars 737 reviews
Show Prices ABS:HotelCheckRates-d583011?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d299120?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d301910?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d301904?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 559 hotels in New Delhi, ranked by popularity

Been to The Park New Delhi? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Park New Delhi

Also Known As:
The Park New Delhi Hotel
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
The Park Hotel New Delhi
Park Hotel India
Hotel The Park Delhi
Address: 15 Parliament Street, Connaught Place | Opposite to Jantar Mantar, New Delhi 110001, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Luxury Hotels in New Delhi
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK, the property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Booking.com, Tingo, HotelsClick, Orbitz and Priceline so you can book your The Park New Delhi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Park New Delhi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Park New Delhi
Enter dates & see best prices* (from our partners)
Show Prices