We have stayed in a couple more Taj hotels, and actually the Taj Mahal Hotel New Delhi was a little disappointing. Our main gripe with the hotel is the staff attitude. We understand that working for the Taj group of hotels is cool, but too much attitude is annoying. Staying here is about us, the guests, and not about them!
One of the few locations where we felt that this hotel was about guests being pleased is at the pool. The guys here really tried to make us comfortable, getting us our water, drinks and lunch.
All in all, this is a beautiful hotel and the range of services is really good, but what usually sets the Taj hotels apart from the competition is the staff and how the staff treats the guests. This seems to have gotten lost somehow in this hotel.
- Official Description (provided by the hotel):
- The Taj Mahal Hotel is one of the most distinguished addresses in Lutyens’ Delhi, and reflects the heritage of Mughal Delhi. Graceful architecture blends aesthetically with modern facilities. The hotel is a city landmark, centrally located, in close proximity to some key areas of the capital. The 294 rooms and suites are luxuriously appointed with the latest in in-room comforts, and all are “rooms with a view” which adds to the guest experience. ... more less
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- Also Known As:
- Taj Mahal New Delhi
- Taj Palace Delhi
- Hotel Taj Mahal
- The Taj Mahal Hotel
- Taj Mahal Hotels
- Taj Palace Hotel Delhi
- Taj Mahal Hotel India
- Taj Hotels New Delhi
- Taj Palace Hotel New Delhi