The hotel exceeded expectations in all aspects - especially service. I think we paid about $300 a night including breakfast - great value. Location is in the government area of Dehli - security is very tight. They check all cars at the gait and luggage upon check-in.
Check In: Smooth + Efficient up to our room in minutes. Warm greeting from everyone on the way.
Bedroom: Probably about 350 sq. ft - 2 beds and room for a desk, small sitting area. The room has a classic look with darker wood trim, however, the electronics are all updated => lighting, drapes, heat/AC are all controlled from a bedside console. The sheets are comforter were excellent quality. Maid service was really excellent.
Bathroom. Great water pressure and tempurature + super thick towels + ample shampoo, conditioner, soaps etc. Dryer in the drawer by the sink.
Restaurants: We tried the Indian (modern), Japanese and Chinese restaurants - all had fresh, high quality food and great service. Even when we odered only a few options, the chef would always send out extra surprises - many of the dishes were innovative. Breakfast buffet was massive - choices of Indian and American/European foods - you can also order off a menu - whatever you want.
Spa /Gym: Impressive gym/workout area - treadmills, elipticals, weights - the most modern equipment. Had a 90 minute massage at the spa for about $100 - very reasonable compared to NY, LA or European rates and high quality. It had a steam room, hot tub as well.
Concierges: Fantastic service. I had a jacket made by a local tailor (reccomendey by our guide/ not the hotel) and it didn't fit quite right - the Head Concierge (Lakshay Nirule - spelling?) insisted on taking it back to the tailor himself to have corrected - and it wasn't even a store they recommended - really put my mind at ease. Take the concierges' recommendations for shops and restaurants outside the hotel before you venture on your own. The local guides (non-hotel guides) always try to take you to shops/resaurants where they get kickbacks - common in India - but annoying.
Tech Assistance: My I-phone couldn't hook up with the hotel's wifi - the hotel tech guy fixed it in a second - and then gave me free wi-fi for the day because it took a whole 5 mintues to fix.
Hotel Shop: Large selection of Sari's, Artwork, Gifts, Jewelery - at reasonable prices.
Overall: The Taj hotels rock - on par or better than Four Seasons in terms of service.
- Official Description (provided by the hotel):
- The Taj Mahal Hotel is one of the most distinguished addresses in Lutyens’ Delhi, and reflects the heritage of Mughal Delhi. Graceful architecture blends aesthetically with modern facilities. The hotel is a city landmark, centrally located, in close proximity to some key areas of the capital. The 294 rooms and suites are luxuriously appointed with the latest in in-room comforts, and all are “rooms with a view” which adds to the guest experience. ... more less
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- Also Known As:
- Taj Mahal New Delhi
- Taj Palace Delhi
- Hotel Taj Mahal
- The Taj Mahal Hotel
- Taj Mahal Hotels
- Taj Palace Hotel Delhi
- Taj Mahal Hotel India
- Taj Hotels New Delhi
- Taj Palace Hotel New Delhi