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“Fantastic Service” 5 of 5 stars
Review of Taj Mahal Hotel

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Taj Mahal Hotel
5.0 of 5 Hotel   |   Number One Mansingh Road, New Delhi 110011, India   |  
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Ranked #8 of 666 Hotels in New Delhi
Certificate of Excellence
Sydney
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Fantastic Service”
5 of 5 stars Reviewed December 5, 2012

Have just spent 4 nights at the Taj Maha hotel Delhil. From the moment we were picked up at the airport by the hotel driver, the service was impeccable. Our room was a balcony suite which was more like a small apartment and worth the extra. Housekeeping kept it impeccably clean, even cleaning my hairbrushes!
The breakfast had a good variety and again servicewas flawless.
Hotel location was convenient. A 15 minute walk if you want to use the metro. Or spend the day walking New Delhi.
The fitness centre was exceptionally well set up for a hotel and open 24 hours.
We would definatelystay at this hotel again

Room Tip: Try contacting the hotel direct for "special" deals
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank selliot64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,422 reviews from our community

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New Jersey
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 3, 2012

I stayed at the Taj on 2 occasions 8 days apart. The 1st time I stayed, the room and the entire floor smelled like mildew. The 2nd time there was no smell and I was on a different floor. The staff is VERY accomodating and helpful. The restaurant in the hotel ( I believe the name is Machan or something close to that) has a wonderful breakfast buffet that will make your taste buds explode!

Room Tip: Choose a room on a higher level floor. They are nicer looking.
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Dirtydirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
160 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed November 30, 2012

The original parts of this large, iconic, colonial period hotel have been thoroughly modernised without losing their character. The pool area is lovely with attractive greenery. Service is very friendly but with occasional mishaps such as when we had to wait a good ten minutes to have a cocktail delivered. The location is very much old Bombay and there is easy access to the colonial buildings but also to the smells, broken pavements and occasional beggar in this part of town. There is a wide range of restaurants and we enjoyed some very good Indian dishes from the coffee shop but with a table in the pool area courtyard which has more character. Our room was in the Tower which is just a modern block. Rooms are of a modest size and beginning to show their age but are perfectly acceptable and there are some very good deals available. Our room had a lovely view of the Gate of India.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank PJW22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 27, 2012

Nice hotel, well appointed and very secure. Located very centrally in New Delhi to all main tourist attractions. 10 mins easy walk to Khan Market. Although frequented by many on business do not let this put you off. Staff very friendly and helpful. Good variety of restaurants with excellent international and Indian food, nice relaxing pool area although one can hear the adjacent traffic. Rooms good size, have all you need - unlimited free water, tea making facilities, mini-bar etc. Would definitely stay here again.

Room Tip: Ask for a room facing pool, where you have a fine view over part of Dehli.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rockdoctor2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 20, 2012

I had to attend a seminar in Delhi and hence I checked in at this place as it was close to the location I had to go and I prefer Taj in India for their lovely service. The check in was fine with some confusion over the upgrade they promised and then retracted. Subsequently in an independent feedback they apologised and promised amendments next time. Room was decent with nice view and high rise as we had preferred. Room service was nice and food was lovely as you would expect with Taj. It has a signature Indian & a Chinese restaurants which are popular in Delhi and needless to mention they come with their price tags. The concierge was extremely helpful. Checkout was prompt and hassle free.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank DeepSeeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
271 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed November 18, 2012

My family and I are regular visitors at this prestigiuos and prestigious and world famous hotel. The quality of service never ceases to amaze us, and certainly those that stay in Suites or Club Rooms are pampered extensively.
The hotel has excellent rooms, restuarants, and other 5 star facilities such as an excellent gym and steam room. You are spoilt for choice when it comes to dining and entertainment.

Above everything all i rate the staff adnd teh service

Room Tip: For those staying at the Club rooms or suites --- the private lounge offers you a quieter option for...
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Suren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Level Contributor
80 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed November 9, 2012

We were promptly met at the airport by the car from the hotel, which was very welcome. However, this service was also provided by our tour guide, and when they arranged this with the hotel, the hotel noted that against my name, but not that of my wife! Hence we had two pick-ups waiting!

Delhi was smothered in fog/smog when we arrived, so the drive from the airport to the hotel was almost in darkness (even though this was early afternoon), so we didn't really experience any sense of arrival at this rather grand, old hotel.

The entry lobby and general reception area were very welcoming and beautifully decorated. Reception, itself, was very informal, with staff sat at desks rather than being behind check-in desks. They immediately took us to our room to conduct the check-in formalities, rather than at the the lobby.

We had booked a club suite, and were surprised to be taken to only the 3rd floor, and into a room which was a smoking room. This was despite our bookings being specifically for non-smoking. After advising of my dis-satisfaction, they organised to have us moved to the non-smoking floor, but it would take an hour or so. They were happy for us to use the facilities of the existing room whilst we waited, after a long flight from Europe. The new room on the 9th floor was fine, but sadly did not provide any better view of the city due to the appalling smog cover.

The club lounge in the evening was welcoming and the staff very accommodating. The wine selection was limited, but satisfactory. Breakfast was served in the lounge, though we took ours in the main restaurant in the lobby, which provided a much wider selection.

We dined in the modern Indian restaurant, Varq, which was very nice, and offered a modern take on traditional indian cuisine. Whilst we are not regular eaters of indian cuisine, we thoroughly enjoyed the whole experience.

Overall, a very good business hotel, though as noted by previous reviewers, probably needs a bit of a brush-up in terms of modernity. They charge for internet usage which is irksome in a 5* hotel these days.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 23425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Taj Mahal Hotel

Address: Number One Mansingh Road, New Delhi 110011, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in New Delhi
#5 Luxury Hotel in New Delhi
#6 Family Hotel in New Delhi
#6 Romantic Hotel in New Delhi
#7 Business Hotel in New Delhi
Price Range (Based on Average Rates):
Hotel Class:5 star — Taj Mahal Hotel 5*
Number of rooms: 294
Official Description (provided by the hotel):
The Taj Mahal Hotel is one of the most distinguished addresses in Lutyens’ Delhi, and reflects the heritage of Mughal Delhi. Graceful architecture blends aesthetically with modern facilities. The hotel is a city landmark, centrally located, in close proximity to some key areas of the capital. The 294 rooms and suites are luxuriously appointed with the latest in in-room comforts, and all are “rooms with a view” which adds to the guest experience. ... more   less 
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Also Known As:
Taj Mahal New Delhi
Taj Palace Delhi
Hotel Taj Mahal
The Taj Mahal Hotel
Taj Mahal Hotel India
Taj Hotels New Delhi
Taj Mahal Hotels
Taj Palace Hotel Delhi
Taj Palace Hotel New Delhi

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