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“interesting smell” 4 of 5 stars
Review of Taj Mahal Hotel

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Taj Mahal Hotel
5.0 of 5 Hotel   |   Number One Mansingh Road, New Delhi 110011, India   |  
Hotel amenities
Ranked #11 of 594 hotels in New Delhi
New Jersey
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
“interesting smell”
4 of 5 stars Reviewed December 3, 2012

I stayed at the Taj on 2 occasions 8 days apart. The 1st time I stayed, the room and the entire floor smelled like mildew. The 2nd time there was no smell and I was on a different floor. The staff is VERY accomodating and helpful. The restaurant in the hotel ( I believe the name is Machan or something close to that) has a wonderful breakfast buffet that will make your taste buds explode!

Room Tip: Choose a room on a higher level floor. They are nicer looking.
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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925 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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London, United Kingdom
Top Contributor
114 reviews 114 reviews
54 hotel reviews
Reviews in 54 cities Reviews in 54 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 30, 2012

The original parts of this large, iconic, colonial period hotel have been thoroughly modernised without losing their character. The pool area is lovely with attractive greenery. Service is very friendly but with occasional mishaps such as when we had to wait a good ten minutes to have a cocktail delivered. The location is very much old Bombay and there is easy access to the colonial buildings but also to the smells, broken pavements and occasional beggar in this part of town. There is a wide range of restaurants and we enjoyed some very good Indian dishes from the coffee shop but with a table in the pool area courtyard which has more character. Our room was in the Tower which is just a modern block. Rooms are of a modest size and beginning to show their age but are perfectly acceptable and there are some very good deals available. Our room had a lovely view of the Gate of India.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 27, 2012

Nice hotel, well appointed and very secure. Located very centrally in New Delhi to all main tourist attractions. 10 mins easy walk to Khan Market. Although frequented by many on business do not let this put you off. Staff very friendly and helpful. Good variety of restaurants with excellent international and Indian food, nice relaxing pool area although one can hear the adjacent traffic. Rooms good size, have all you need - unlimited free water, tea making facilities, mini-bar etc. Would definitely stay here again.

Room Tip: Ask for a room facing pool, where you have a fine view over part of Dehli.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2012

I had to attend a seminar in Delhi and hence I checked in at this place as it was close to the location I had to go and I prefer Taj in India for their lovely service. The check in was fine with some confusion over the upgrade they promised and then retracted. Subsequently in an independent feedback they apologised and promised amendments next time. Room was decent with nice view and high rise as we had preferred. Room service was nice and food was lovely as you would expect with Taj. It has a signature Indian & a Chinese restaurants which are popular in Delhi and needless to mention they come with their price tags. The concierge was extremely helpful. Checkout was prompt and hassle free.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Top Contributor
76 reviews 76 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 18, 2012

My family and I are regular visitors at this prestigiuos and prestigious and world famous hotel. The quality of service never ceases to amaze us, and certainly those that stay in Suites or Club Rooms are pampered extensively.
The hotel has excellent rooms, restuarants, and other 5 star facilities such as an excellent gym and steam room. You are spoilt for choice when it comes to dining and entertainment.

Above everything all i rate the staff adnd teh service

Room Tip: For those staying at the Club rooms or suites --- the private lounge offers you a quieter option for...
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Top Contributor
67 reviews 67 reviews
37 hotel reviews
Reviews in 47 cities Reviews in 47 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 9, 2012

We were promptly met at the airport by the car from the hotel, which was very welcome. However, this service was also provided by our tour guide, and when they arranged this with the hotel, the hotel noted that against my name, but not that of my wife! Hence we had two pick-ups waiting!

Delhi was smothered in fog/smog when we arrived, so the drive from the airport to the hotel was almost in darkness (even though this was early afternoon), so we didn't really experience any sense of arrival at this rather grand, old hotel.

The entry lobby and general reception area were very welcoming and beautifully decorated. Reception, itself, was very informal, with staff sat at desks rather than being behind check-in desks. They immediately took us to our room to conduct the check-in formalities, rather than at the the lobby.

We had booked a club suite, and were surprised to be taken to only the 3rd floor, and into a room which was a smoking room. This was despite our bookings being specifically for non-smoking. After advising of my dis-satisfaction, they organised to have us moved to the non-smoking floor, but it would take an hour or so. They were happy for us to use the facilities of the existing room whilst we waited, after a long flight from Europe. The new room on the 9th floor was fine, but sadly did not provide any better view of the city due to the appalling smog cover.

The club lounge in the evening was welcoming and the staff very accommodating. The wine selection was limited, but satisfactory. Breakfast was served in the lounge, though we took ours in the main restaurant in the lobby, which provided a much wider selection.

We dined in the modern Indian restaurant, Varq, which was very nice, and offered a modern take on traditional indian cuisine. Whilst we are not regular eaters of indian cuisine, we thoroughly enjoyed the whole experience.

Overall, a very good business hotel, though as noted by previous reviewers, probably needs a bit of a brush-up in terms of modernity. They charge for internet usage which is irksome in a 5* hotel these days.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marseille, France
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 8, 2012

Rooms are sad and expensive (two times mi room was strongly smelling musty), Chinese restaurant is (very) expensive and insipid, the global ambiance gives a feeling of "old".

Compared to The Oberoi in Delhi, or the Crowne Plaza in Gurgaon we are not talking about the same level of service... but prices are still there !!

Room Tip: No advise to select a room: just select another hotel, at the same level of price, you can have bett...
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Taj Mahal Hotel

Address: Number One Mansingh Road, New Delhi 110011, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in New Delhi
#7 Spa Hotel in New Delhi
#8 Luxury Hotel in New Delhi
#10 Romantic Hotel in New Delhi
#15 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Mahal Hotel 5*
Official Description (provided by the hotel):
The Taj Mahal Hotel is one of the most distinguished addresses in Lutyens’ Delhi, and reflects the heritage of Mughal Delhi. Graceful architecture blends aesthetically with modern facilities. The hotel is a city landmark, centrally located, in close proximity to some key areas of the capital. The 294 rooms and suites are luxuriously appointed with the latest in in-room comforts, and all are “rooms with a view” which adds to the guest experience. ... more   less 
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Also Known As:
Taj Mahal New Delhi
Taj Palace Delhi
Hotel Taj Mahal
Taj Mahal Hotels
Taj Mahal Hotel India
Taj Palace Hotel Delhi
Taj Palace Hotel New Delhi
Taj Hotels New Delhi
The Taj Mahal Hotel

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