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“Super Service” 4 of 5 stars
Review of Taj Palace Hotel

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Taj Palace Hotel
5.0 of 5 Hotel   |   Sardar Patel Marg, New Delhi 110021, India   |  
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Ranked #7 of 618 Hotels in New Delhi
Certificate of Excellence 2014
Glion, Switzerland
Top Contributor
89 reviews 89 reviews
64 hotel reviews
Reviews in 54 cities Reviews in 54 cities
60 helpful votes 60 helpful votes
“Super Service”
4 of 5 stars Reviewed January 30, 2013

This hotel was our home for 5 days during a business conference. Staff have have great attention to detail and all parts of our stay were well looked after. Food quality was good. Rooms are a tad small though.

This hotel lives service. Tip: the Indian National Railway Museum is very close by, worth a trip - a walk.

Room Tip: Rooms are small, hence any option for a larger room should be taken.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
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Chicago
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 29, 2013

Okay, so to begin, my review is a little biased because I had stayed at the Leela for four nights before staying at the Taj. Our travel plans changed, so we thought it would be nice to try another hotel. The Leela blows this hotel out of the water. The room we stayed at in the hotel was small and just not in great shape. The furniture was scratched up, seemed cheap, and the headboard looked straight out of a 1960s motel. The one nice aspect of the room was the view of the city. The bathroom was new and modern but very small. My other main complaint was that the hotel smells like a saccharine cleaning solution and they play very cheesy jazz music in the lobby. Breakfast buffet was fine but nothing spectacular.

Stayed January 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambala, India
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 25, 2013

I am impressed with the hospitality. The staff is too good and more than willing to help you. The rooms are clean and the housekeeping makes it sure to clean it as many times as you want. The breakfast is lavish and I found everything in the breakfast delicious.the tea lounge is also very nice.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hyderabad
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2013

I stayed at the Taj for a weekend & it was a great property. Considering its in the nation's capital & is frequented by most visitors, i would expect the management to keep pace with the changing times. However it is a great place to stay, excellent service, great food &value for money. The entire team out there knew & practise customer service!!!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dhaka City, Bangladesh
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2013

Taj Palace Hotel, New Delhi, is the perfect embodiment of world-class service and hospitality. With its well-appointed rooms and modern comforts, the hotel has played host to the heads of state, celebrities and high profile businessmen from across the world.
Located in the very heart of the Indian capital, the location and unrivalled service are quintessentially Taj. The hotel is only a few minutes drive from both the airport and the city center and is near to most of the embassies in New Delhi.
Taj Palace Hotel features 402 rooms, including suites.

Room Tip: Please take a room at the seventh floor.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed January 22, 2013

Beautiful place to visit with Quality stuff. not only friends can visit this place also family atmosphere seems to be actively praticipating and enjoying in this luxury hotel.

I loved the hospitality and the staffs were very cooperative.

just people to visit this place atleast once in life time.

Room Tip: good rooms one bedroom is sufficient for a family.
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford, United Kingdom
1 review
5 of 5 stars Reviewed January 22, 2013

A lovely place to stay with modern amenities, very courteous and helpful staff. This is the signature for Taj hotels. I have stayed in other Taj hotels and the stay has always been a pleasure.Variety of food options.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Taj Palace Hotel

Address: Sardar Patel Marg, New Delhi 110021, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#5 Romantic Hotel in New Delhi
#5 Family Hotel in New Delhi
#6 Luxury Hotel in New Delhi
#7 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Taj Palace Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Modern crescent-shaped hotel situated on 6 acres in the diplomatic enclave, 15 minutes from city center. ... more   less 
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Also Known As:
Taj Palace New Delhi
Hotel Taj Palace
Hotel Taj Mahal Palace
The Taj Mahal Hotel New Delhi
The Taj Mahal Hotel Delhi
Taj Mahal Hotel Delhi
Taj Mahal Hotel New Delhi

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