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“Excellent hotel with friendly staff” 5 of 5 stars
Review of The Metropolitan Hotel & Spa New Delhi

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The Metropolitan Hotel & Spa New Delhi
5.0 of 5 Hotel   |   Bangla Sahib Road | Connaught Place, New Delhi 110001, India   |  
Hotel amenities
Ranked #57 of 594 hotels in New Delhi
Cape Town , South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent hotel with friendly staff”
5 of 5 stars Reviewed yesterday NEW

We really enjoyed our stay in the Metropolitan Hotel in New Delhi. The service was excellent with well trained staff and first class restaurants. The cherry on the cake was when the staff picked up my birthday without anybody telling them. I was showered with good wishes. On the return from our day trip, the friendly staff were waiting with a birthday cake at our room! What a pleasant surprise. We used the sparkling clean pool to cool off in the pre monsoon heat. My birthday meal in the Indian restaurant was superb and the breakfast buffet also very good with a wide selection of dishes. Great hotel and great stay. Thank you very much. Emile and Ina Terblanche, Cape Town, South Africa

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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932 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Ok so I'm not normally a 5 star person but in India it can be as cheap as 4 star in Europe. So when in India I like to do it from time to time. Main issue I had here was that when they pre-authorised my bank card I asked later if I could change to pay on my credit card - they didn't tell me it would take 5 days to return the cash - not only that - they hadn't actually tried until I called them 5 days later asking where it was! Not the sort of customer service you would expect! As I was in transit I hung around the lobby for some time and service was sloooooow! Otherwise staff were pleasant and polite (as I usually find in India). There is a shop nearby (30 second walk) at the the left exit if you want to buy crisps, chocolate, drinks, etc at a tenth of the price in the mini bar!

Stayed July 2014
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New York City, New York
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked the Met for four nights towards the end of our stay in India. We chose the hotel based on its central location and the reviews we read about it. We were very happy with our experience. The hotel itself is beautiful and well appointed. The rooms are nice and the staff is very friendly. The breakfast buffet is delicious and includes a wide variety of options (North Indian, South Indian, East Asian, and western). A special thanks goes to one of the managers, Mr. Abhinav who showed a great deal of professionalism and hospitality. We really appreciate his help.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kabul, Afghanistan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 5 days ago NEW

Positive:
Rooms are well maintained and very spacious. Buffet breakfast was excellent. WIFI is not free but I was able to negotiate and got free WIFI after extending my stay for 2 more days.

Negative:
I stayed during the World Cup, and could not watch the game either in my room or at the Bar. As a die hard football fan, I have to go The Park Hotel (few blocks away) to watch the game. Other than the above, I have no problem with my stay.

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Waterford, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Over a period of two weeks we stayed three times in the Met Hotel New Delhi. The service was excellent and the rooms were exactly as we had expected. The staff could not have been more helpful. I would strongly recommend this hotel to visitors and locals alike.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just outstanding service, excellent amenities, spotlessly clean, beautiful furnishings, and above all wonderful staff that is always ready to help. Great breakfast buffet too! Had dinner at the restaurant, quality of food was excellent, may be the service could be improved a little.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed 4 nights from the 17th of june to the 20th of june in the Deluxe room with breakfast and wi fi included on the second floor and 2 nights from the 20th to the 23rd of June in the Club room which is on the 8th floor. the deluxe room was large, comfortable, had exceptional housekeeping service with room cleaning everyday as well as a turn down service in the evening so my bed was made up twice a day which was a good touch. The housekeeping responded well to requests for extra towels. The toiletries were of a high quality. The check in on the 17th was not so good as I found the receptionists with a I don't care attitude. I had to remind them that I have the wi fi in my package and ask for a password. But on the 20th when i came back to the reception to upgrade my room, the receptionists were very friendly, polite, apologetic. full marks to them. the breakfast was good, again great service. The upgrade to the Club Room was not worth the money. On moving up to the topmost floor I was expecting a bigger room. But unfortunately all the rooms are the same in the hotel. everything is the same in the Deluxe room as well as the Club room, the only difference is you get to use the business center and U have complimentary drinks in the evening. I used the gym and sauna which is good. Overall a pleasant stay and well trained staff.

Room Tip: The second floor is good for wi fi. As you move upwards the signal get weak.
See more room tips
  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Metropolitan Hotel & Spa New Delhi

Address: Bangla Sahib Road | Connaught Place, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in New Delhi
#29 Romantic Hotel in New Delhi
#29 Luxury Hotel in New Delhi
#36 Family Hotel in New Delhi
#49 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Metropolitan Hotel & Spa New Delhi 5*
Official Description (provided by the hotel):
THE METROPOLITAN HOTEL & SPA, New Delhi, a newly renovated Five Star Deluxe full service hotel, is located in the heart of the business and commercial hub of New Delhi, and provides easy access to most of the corporate and financial centres, ministries, embassies and the International Trade Fair grounds. THE MET is the perfect destination for an international traveler looking for easy access to doing business in New Delhi. This urban oasis in its New Avatar with its luxurious ambiance and lush landscaping is an experience in itself. THE MET, a fine blend of style and substance, is a member of Luxury Collection of Great Hotels of The World, an international hotel marketing brand. Each of the meticulously designed guest rooms and suites at the hotel features personalized comfort, luxury and all the necessary amenities to satisfy the modern discerning traveler. The Met houses renowned restaurants to mesmerize guests with eclectic options to choose from distinctive dining and wining experiences. To the global gourmet, The Met offers the award winning Sakura, India's first Japanese restaurant, Chutney, Bar + Tandoor, offering dinners an indigenous fusion of pan–Indian cuisine, Zing, the all-day world cuisine restaurant featuring an international platter set to tantalize the taste buds. The Met has been awarded with Certificate of Excellence 2012 by Tripadvisor, Best Hotel India by International Hotel Awards Asia Pacific and Luxury City Hotel 2012 by World Luxury Hotel Awards.In addition, The Met has a full service Business Center, Club Lounge, stylish Banquet Halls and Meeting Venues, Neoveda Health Spa with Swimming Pool to provide the extras that our corporate business traveler expects. The hotel is home to Craft House a luxury lifestyle store, with its exclusive range of Indian handicrafts, pashmina, jewelry, Ayurvedic spa products and the most unusual and unique Indian tea selections. The Met’s passion for excellence endeavors not only to satisfy, but also to surpass all the needs of its guests to ensure that they LIVE MET SMART. ... more   less 
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Also Known As:
The Metropolitan Hotel And Spa New Delhi
Metropolitan New Delhi
Metropolitan Hotel Nikko Delhi
Hotel Metropolitan Nikko New Delhi
Metropolitan Hotel New Delhi

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