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“A solid property choice and great value - but not 5*****” 5 of 5 stars
Review of The Metropolitan Hotel & Spa New Delhi

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The Metropolitan Hotel & Spa New Delhi
5.0 of 5 Hotel   |   Bangla Sahib Road | Connaught Place, New Delhi, India   |  
Hotel amenities
Ranked #63 of 626 Hotels in New Delhi
Certificate of Excellence
St. Petersburg, Florida
Top Contributor
89 reviews 89 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
71 helpful votes 71 helpful votes
“A solid property choice and great value - but not 5*****”
5 of 5 stars Reviewed May 5, 2013

I stayed two nights at the Metropolitan for business. I booked an Executive Club room at a very good rate. My rate included breakfast, internet and r/t airport transfers as well as access to the Club lounge.

The hotel is very nice, clean, modern and a great staff. It is close to Connaught Place, but a long walk on a hot day. The restaurants were very good and the staff in the Club lounge were super friendly. I asked for water and was given two large bottles to take to the room.

I would definitely stay here again when coming to Delhi for work. It is a much better value than other hotels - but I think it is just shy of real 5-star status.

Room Tip: Go for the exec floor - cocktails and snacks, free wireless make it a good deal
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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807 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Chandigarh, India
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 2, 2013

I wanted a Hotel close to the Delhi railway station and finally zeroed on this one.. we checked in late night around 10:30 pm and expected the reception to be prompt and swift to move us to our room and they did. stayed here for 2 nights
Room was clean and neat however found it on the smaller side nevertheless we managed.. One issue i faced that the Hotel didn't have a DTH connection and it had some pre selected or set of channels playing and with our little one with us it became challenging to pacify why her cartoon channel wasn't showing here.. the hotel must look into this... it
We ordered food through room service it was reasonable..

overall i found this place little bit on the higher side in terms of cost.

We stayed in the month of Feb '12

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 29, 2013

We stayed here a total of 7 nights in 3 separate stays whilst travelling in India .the rooms, pool and hotel in general was very clean. The staff were all outstanding and couldn't do enough for us . A special mention to Promad in the chutney restaurant in the hotel who we became friendly with and he was brilliant with the kids .
A couple of things to bear in mind; Delhi is noisy and the front rooms of the hotel are quite noisy at night. We moved to a poolside room and it was much quieter.
There are a lot of taxes added to the final check out bill so be mindful of this when you book.
Also the prices in the bar and restaurant are quite pricey and on a par with staying in a five star so don't expect a cheap meal although we couldn't fault the food itself or the service.
If you want a cheap meal but also a really good one we discovered Bangla foods a short walk from the hotel . It's cheap and cheerful but the food was lovely and was served quickly. It's more of a fast food type place so don't expect restaurant type service but the food was worth it!
All in all we would stay at the met again. We have a 4 and an 8 year old and they loved it! As did we!

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Aveiro, Portugal
Top Contributor
107 reviews 107 reviews
82 hotel reviews
Reviews in 76 cities Reviews in 76 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed April 28, 2013

All the staff and personnel are friendly and helpful, as you would expect in a 5 star hotel. The décor in the rooms is in need a repair with damage to all surfaces. Huge king size bed. We didn’t like the red metal bed side metal tinny sounding tables – too utilitarian. But the room was spacious with a good work surface and plenty of power points. Our major issue though was the charges for internet – 30 minutes for INR125 plus tax, 3 hours 350 and 24 hours 7.50 and if you chose one of the “by hour” times, once you logged on you lost the rest of the hours and they did not carry over till the next time. So if you wanted to buy three hours, you were in for a three hour session or lose the remaining time. The loo rolls were extremely thin and inexpensive and the bathroom towels were on the small side although of good quality. The shower was wonderful. There was only one bathrobe. The breakfast was superb and we even got bacon! overall a comfortable stay.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pacific Coast Australia, Australia
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 25, 2013

I do hate to say this,but our "welcome" here was the worst that I have had in India for 3 months.I found out the hard way that this is a business hotel.We had the usual language problems,and the frustration that follows.I liked the location,because we enjoy a walk and finding outside places to eat.If it was not for the Assistant Front Office Manager Saurabh Srivastava,who help us a great deal,our stay would have been much more stressful.Would I stay again,probably not,sorry.

Room Tip: If the hotel is having a around the pool function,then being on the front of the hotel is prefered.B...
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Top Contributor
67 reviews 67 reviews
44 hotel reviews
Reviews in 26 cities Reviews in 26 cities
300 helpful votes 300 helpful votes
5 of 5 stars Reviewed April 22, 2013

I love this hotel for the fact that
The staffs are very helpful, always smiling and as soon as I checked in for the night before I went home ,they have showed so much empathy especially Mr Manish Khanna.

The food at chutney was delicious

The room is beautiful and mine comes with a beautiful view and so does the pool area.

The souvenir shop that allows you to do last minute shopping at reasonable price

But number one reason is always the people! I will come back...though not so soon.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chiang Mai, Thailand
Top Contributor
121 reviews 121 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed April 22, 2013

All staff here were helpful and courteous, and obviously well-trained in customer relations. The room, a deluxe, was airy with plenty of light, comfortable bed, and funky decor. Breakfast offered plenty of choice of western and Indian food. The bathroom was not especially well designed as the door had to be pushed aside to access the toilet. Otherwise a 5-star experience, and very conveniently located to Connaught Place, taxis, tuk-tuks, and the Metro. We have booked to stay again!

Room Tip: our room faced the pool side which was very quiet and serene.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Metropolitan Hotel & Spa New Delhi

Address: Bangla Sahib Road | Connaught Place, New Delhi, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in New Delhi
#29 Luxury Hotel in New Delhi
#37 Family Hotel in New Delhi
#40 Romantic Hotel in New Delhi
#54 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Metropolitan Hotel & Spa New Delhi 5*
Number of rooms: 178
Official Description (provided by the hotel):
THE METROPOLITAN HOTEL & SPA, New Delhi, a newly renovated Five Star Deluxe full service hotel, is located in the heart of the business and commercial hub of New Delhi, and provides easy access to most of the corporate and financial centres, ministries, embassies and the International Trade Fair grounds. THE MET is the perfect destination for an international traveler looking for easy access to doing business in New Delhi. This urban oasis in its New Avatar with its luxurious ambiance and lush landscaping is an experience in itself. THE MET, a fine blend of style and substance, is a member of Luxury Collection of Great Hotels of The World, an international hotel marketing brand. Each of the meticulously designed guest rooms and suites at the hotel features personalized comfort, luxury and all the necessary amenities to satisfy the modern discerning traveler. The Met houses renowned restaurants to mesmerize guests with eclectic options to choose from distinctive dining and wining experiences. To the global gourmet, The Met offers the award winning Sakura, India's first Japanese restaurant, Chutney, Bar + Tandoor, offering dinners an indigenous fusion of pan–Indian cuisine, Zing, the all-day world cuisine restaurant featuring an international platter set to tantalize the taste buds. The Met has been awarded with Certificate of Excellence 2012 by Tripadvisor, Best Hotel India by International Hotel Awards Asia Pacific and Luxury City Hotel 2012 by World Luxury Hotel Awards.In addition, The Met has a full service Business Center, Club Lounge, stylish Banquet Halls and Meeting Venues, Neoveda Health Spa with Swimming Pool to provide the extras that our corporate business traveler expects. The hotel is home to Craft House a luxury lifestyle store, with its exclusive range of Indian handicrafts, pashmina, jewelry, Ayurvedic spa products and the most unusual and unique Indian tea selections. The Met’s passion for excellence endeavors not only to satisfy, but also to surpass all the needs of its guests to ensure that they LIVE MET SMART. ... more   less 
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Also Known As:
The Metropolitan Hotel And Spa New Delhi
Metropolitan New Delhi
Hotel Metropolitan Nikko New Delhi
Metropolitan Hotel Nikko Delhi
Metropolitan Hotel New Delhi

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