All the staff and personnel are friendly and helpful, as you would expect in a 5 star hotel. The décor in the rooms is in need a repair with damage to all surfaces. Huge king size bed. We didn’t like the red metal bed side metal tinny sounding tables – too utilitarian. But the room was spacious with a good work surface and plenty of power points. Our major issue though was the charges for internet – 30 minutes for INR125 plus tax, 3 hours 350 and 24 hours 7.50 and if you chose one of the “by hour” times, once you logged on you lost the rest of the hours and they did not carry over till the next time. So if you wanted to buy three hours, you were in for a three hour session or lose the remaining time. The loo rolls were extremely thin and inexpensive and the bathroom towels were on the small side although of good quality. The shower was wonderful. There was only one bathrobe. The breakfast was superb and we even got bacon! overall a comfortable stay.