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The Metropolitan Hotel & Spa New Delhi: Traveler Reviews

5.0 of 5
Bangla Sahib Road | Connaught Place, New Delhi 110001, India
Hotel amenities
The Metropolitan Hotel & Spa New Delhi
Ranked #178 of 560 hotels in New Delhi
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678 reviews from our community

Traveler rating
    214
    280
    95
    57
    32
See reviews for
Families
90
 
Couples
199
 
Solo
84
 
Business
184
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kaunas, Lithuania
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Nice hotel in central place”
4 of 5 stars Reviewed March 11, 2013

I stayed in hotel for few days and I had really good experience. The hotel is situated not far away from central Delhi, just 20 minutes from airport. The restaurant food is nice, but quite expensive. Overall rooms, lobby and atmosphere is nice and I definitely recommend it.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask EMINDAS about The Metropolitan Hotel & Spa New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review
March 12, 2013
Dear Guest,

“Nice Hotel in Central Place” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and thank you for rating our rooms spacious, very clean, massages excellent at NeoVeda Spa and facilities better than expected.

We at The Metropolitan Hotel & Spa, strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Last few days in India”
4 of 5 stars Reviewed March 11, 2013

We stayed here during our last few days in India as a treat. It's a pretty nice hotel, the rooms are comfortable, bathroom nice and the staff helpful. We had a kettle that was broken in our room which I asked to be replaced and it was not, apart from that the room cleaning was excellent with tea being restocked, etc. the breakfast was ok, a buffet style and big but a few times I had to ask them to bring us tea, coffee, etc as we'd been waiting for a while. Which is not what I'd expect when paying top prices. The wifi is also extortionate at 750 rupees, still it's a good connection but very expensive. we used the steam room also, staff were attentive, too much so at times to the point I had to ask them to leave the changing room so I could change as there was about 3 members of staff in there and I was also asked to fill out my room details mid-changing privacy needs to be thought of more, especially as I had already given details on reception! Also, the pool is not heated, which is surprising seeing as its outside and a top hotel!

Generally it was a good stay, but a few changes could make it even better.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Rach1e about The Metropolitan Hotel & Spa New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review
March 12, 2013
Dear Guest,

Thank you for sharing your feedback here. We are happy to note that you found our hotel pretty nice, rooms comfortable, bathroom nice and staff helpful.

Regarding your experience at our coffee shop & spa, we have briefed the entire team so that none of future guests experience the same. We regret the inconvenience caused to you. We are offering free wifi in summer months with deluxe room to all our guests booking through our website so you can avail this special offer for your next visit.

We will look forward to your return visit to our hotel in the near future

With Warm regards

Sanzeev Bhatia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
1 review
1 helpful vote 1 helpful vote
“The Met”
4 of 5 stars Reviewed March 9, 2013

Was very pleased by the helpful staff, the pleasant room, and the location, close to the Cottage industries emporiums.
Breakfast buffet was very good, but the buffet dinner could be better. The meals in Spice restaurant are good value for money.
The staff was very helpful in providing a doctor when I needed one.

Room Tip: Choose the front rooms, facing the morning sun.
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mkcrj about The Metropolitan Hotel & Spa New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review
March 12, 2013
Dear Guest,

Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such a fantastic stay with us and thank you very much for rating our staff as helpful, rooms as pleasant, location central, breakfast buffet very good.We also thank you for special mention about our Zing restaurant where we serve international cuisine.

We strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban North, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“The MET is your best BET.”
5 of 5 stars Reviewed March 7, 2013 via mobile

Fantastic location with 5mins drive to Connaugt circle where one can drop dead shopping. Easy access to Akshardam Temple and Kingdom of Dreams..a must to be seen if time permits.Stunning in house restaurant and pasterie shop to tantalise your taste buds.Again its another hotel where you feel at home when you are away from home.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Eddie B about The Metropolitan Hotel & Spa New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review
March 12, 2013
Dear Guest,

“The MET is your best BET.” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us.

We at The Metropolitan Hotel & Spa, the winner of Best Hotel India 2012-13 award from International Hotel awards asia pacific and Luxury City Hotel 2012 award from World Luxury Hotel awards, Certificate of Excellence for the year of 2012 from Trip Advisor, strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beit-Shemesh, Yerushalayim, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Luxury at a very reasonable price”
5 of 5 stars Reviewed March 4, 2013

This is a really beautiful and luxurious hotel, very centrally situated.
The rooms are exquisitely furnished and very comfortable.
The staff are extremely friendly, courteous, helpful and eager to please.
I'll ding it half a point for the weirdness factor of having the bathroom separated from the bedroom by a frosted glass wall. Call me a prude, but I find it a little disconcerting using the toilet in full view of my roommate, even if she is my wife. And frankly, I don't need a mirror in front of me while I'm taking a pee, either.
WARNING: do not forget to bring your passport! Some hotels are happy to look the other way about this regulation, but the Metropolitan is very particular about it, which led to an awkward few minutes while I thought I had forgotten mine.

Room Tip: Rooms on the north-east side have the best view.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Saul B about The Metropolitan Hotel & Spa New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review
March 12, 2013
Dear Guest,

“Luxury at a very reasonable price” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us.

We at The Metropolitan Hotel & Spa, the winner of Best Hotel India 2012-13 award from International Hotel awards asia pacific and Luxury City Hotel 2012 award from World Luxury Hotel awards, Certificate of Excellence for the year of 2012 from Trip Advisor, strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about The Metropolitan Hotel & Spa New Delhi

Also Known As:
The Metropolitan Hotel And Spa New Delhi
Metropolitan New Delhi
Hotel Metropolitan Nikko New Delhi
Metropolitan Hotel Nikko Delhi
Metropolitan Hotel New Delhi
Address: Bangla Sahib Road | Connaught Place, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Luxury Hotels in New Delhi
Price Range: $
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
THE METROPOLITAN HOTEL & SPA, New Delhi, a newly renovated Five Star Deluxe full service hotel, is located in the heart of the business and commercial hub of New Delhi, and provides easy access to most of the corporate and financial centres, ministries, embassies and the International Trade Fair grounds. THE MET is the perfect destination for an international traveler looking for easy access to doing business in New Delhi. This urban oasis in its New Avatar with its luxurious ambiance and lush landscaping is an experience in itself. THE MET, a fine blend of style and substance, is a member of Luxury Collection of Great Hotels of The World, an international hotel marketing brand. Each of the meticulously designed guest rooms and suites at the hotel features personalized comfort, luxury and all the necessary amenities to satisfy the modern discerning traveler. The Met houses renowned restaurants to mesmerize guests with eclectic options to choose from distinctive dining and wining experiences. To the global gourmet, The Met offers the award winning Sakura, India's first Japanese restaurant, Chutney, Bar + Tandoor, offering dinners an indigenous fusion of pan–Indian cuisine, Zing, the all-day world cuisine restaurant featuring an international platter set to tantalize the taste buds. The Met has been awarded with Certificate of Excellence 2012 by Tripadvisor, Best Hotel India by International Hotel Awards Asia Pacific and Luxury City Hotel 2012 by World Luxury Hotel Awards.In addition, The Met has a full service Business Center, Club Lounge, stylish Banquet Halls and Meeting Venues, Neoveda Health Spa with Swimming Pool to provide the extras that our corporate business traveler expects. The hotel is home to Craft House a luxury lifestyle store, with its exclusive range of Indian handicrafts, pashmina, jewelry, Ayurvedic spa products and the most unusual and unique Indian tea selections. The Met’s passion for excellence endeavors not only to satisfy, but also to surpass all the needs of its guests to ensure that they LIVE MET SMART. ... more   less 
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