There was a slight complication at first in that I requested a room with a bath (not a shower). But when I explained they immediately changed the room and I got my bath. The staff are super helpful and friendly. My luggage had been lost by Air India and they really helped to get it to me a lot faster than I think I would have been able to have arranged. The lovely staff in the bar insisted we try a dessert (for free) when we were having a night cap at the bar one evening.
The location is very good for visiting the sights and the bell boys extremely helpful in arranging taxis and explaining where and what we wanted to do.
The rooms maybe beginning to show a little wear and tear but were very clean and acceptable particularly as the price we paid was very good. I found the staff really made this hotel and I would definitely stay there again.