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“Good hotel.good location” 4 of 5 stars
Review of Le Meridien New Delhi

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Le Meridien New Delhi
5.0 of 5 Hotel   |   Windsor Place, New Delhi 110001, India   |  
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Ranked #37 of 648 Hotels in New Delhi
Certificate of Excellence
Coimbatore, India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good hotel.good location”
4 of 5 stars Reviewed August 20, 2014 via mobile

Good hotel.good value though slightly over priced..No free wifi which they could easily provide for the tariff..Good breakfast spred..no complaints..will certainly come back and recommend this place for those who dont mind to spend for quality.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,523 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
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English first
London, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 20, 2014

I spent one night in the hotel last week and was very happy with the experience. A slight delay at check-in was immediately picked up by the Duty Manager who came in to assist and speed the process and after that it was all a delight. I didn’t care for the retro chairs in the coffee lounge, but now I’m looking for faults just to give some balance to this review. I had a spacious room, delicious dinner at Monsoon and found the staff courteous and professional. What’s not to like?
When I checked out I thanked the Duty Manager, who was seemingly ever present, and with exquisite charm and grace she escorted me out to my taxi. I’ll be back!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meena38, Vice President Operations & Marketing at Le Meridien New Delhi, responded to this review, August 25, 2014
Dear Guest,

Many thanks for this great review on Trip Advisor.
I am glad that you liked our well appointed spacious rooms and their contemporary, international theme and décor, its maintenance and upkeep, and of course we are particularly grateful for your special mention and recognition of our Duty Manager. We are delighted that she added value to your experience.
Thank you also for sharing your very valuable feedback about your experience at our contemporary Indian Restaurant Eau De Monsoon, where we offer nouvelle cuisine and take your dining experience to a new level. Our Food & Beverage team gratefully acknowledges your appreciation.

Many thanks for your assurance to return, it is indeed very motivating.

Best regards
Meena Bhatia
Vice President
Operations & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
harborough
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 19, 2014

stayed three nights here. poor check in experience on arrival meant we got locked out of our room (and internet after day 1) sorted out within 15-20 minutes. smokers in next room meant we either had to change rooms or put up. the hotel provided an air purifier to assist which was fair enough. still very upset about the extra 40 gbp they charged as apparently id only put one occupant in the twin room when in fact there was my 17 year old daughter. would i stop here again ? No. second worst on our vacation of four hotels.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meena38, Vice President Operations & Marketing at Le Meridien New Delhi, responded to this review, August 25, 2014
Dear Guest,

Thank you for your recent stay at our hotel, we note with great concern your experience here this time.
It is always our endeavour to offer our guests efficient, genuinely caring and professional services, we regret that your stay here was not to the desired level of service. We view this very seriously and assure you that necessary remedial measures will be taken.
We hope this experience will not deter your opinion about our hotel. Trust that you will return and enjoy a more inspiring and enriching experience.

We look forward to your return.

Thank you
Best Regards
Meena Bhatia
Vice President
Operations & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 18, 2014

Stayed there for a night for a recent business trip to New Delhi and whilst the interior decoration is rather dated, the hotel is very well located, making it easy to travel to our various destinations. The general service standard of the hotel is pretty good but I will recommend for SPG members to understand fully what their membership benefits are, as the staff may not be as well-versed in them as they should. A colleague was charged for privileges that should have ordinarily been accorded to him based on his membership tier, despite him asking for it during check-in.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meena38, Vice President Operations & Marketing at Le Meridien New Delhi, responded to this review, August 25, 2014
Dear Guest,

Thank you for sharing your valuable feedback on your recent visit to Le Meridien New Delhi.
Indeed, the location of the hotel in the heart of Lutyens Delhi is truly delightful. Our guests enjoy the breathtaking view of the capital’s lush green surroundings and the iconic landmarks including, the India Gate and the Rashtrapati Bhavan.
We regret your experience, especially the miscommunication about SPG benefit delivery. We assure you that we view this with great respect and concern, this most certainly has our immediate attention.
We would appreciate if you or your colleague can send us the details of this charge, we will be happy to look into it.
Hope your next stay here will be more inspiring, do allow us to serve you better next time.

Best Regards
Meena Bhatia
Vice President
Operations & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 15, 2014

Stayed with the family there for 3 nights. As fellow travelers already talked about its location, atrium,etc, I have nothing more to add :) Overall a good experience!
The rooms are small for a tripple bed accommodation. It becomes very inconvenient.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meena38, Vice President Operations & Marketing at Le Meridien New Delhi, responded to this review, August 25, 2014
Dear Guest,

Thank you for your recent stay at our hotel and for sharing your feedback in this review.
We are glad that you liked the hotel and the services and that we could offer you a memorable experience. The city centre location and walking distance to historic monuments, museums and shopping areas, does make it convenient and a lively place.
We also view your feedback positively about size of our rooms in accommodating more than two people; we will review this internally.

We look forward to having you stay with us again.

Best regards
Meena Bhatia
Vice President
Operations & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
95 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed August 10, 2014

Very modern hotel, good location in the sprawling New Delhi. Staff kind and efficient, large rooms with all neeeded amenities, including satellite TV. definitely more business rather tourist hotel. Not impersonal but more professional than "charming" but it is definitely a very good, international-standard hotel.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meena38, Vice President Operations & Marketing at Le Meridien New Delhi, responded to this review, August 12, 2014
Dear Guest
Many thanks for sharing your experience at our hotel on Trip Advisor.
Indeed, the location of the hotel, in the heart of Lutyens Delhi and its lush green landscape, allows our guest an opportunity to enjoy the breathtaking surroundings.
Your recognition of our room designs, its maintenance and upkeep, is indeed encouraging. But of course what is most touching is your special acknowledgement of the service delivery by our associates, we are grateful.
Your kind words and encouragement will drive us to stay committed in offering similar and perhaps more enhanced experiences to our guests in future.

Hope you will return soon and let us have the pleasure of serving you again.

Best Regards
Meena Bhatia
Vice President
Operations & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed August 9, 2014

After a long, hot and dusty day touring Delhi - this was exactly the refuge we were looking for.

The entrance atrium is impressive, very classy areas for an evening drink. The room was comfortable, good size, very nice modern finishings, the bedroom is fantastic. Sleek design, luxurious bathroom amenities (loofahs and all), everything we were looking for.

We went for a morning swim and gym session, excellent gym facilities, a notch above your small minimal gym. Buffet breakfast blew me over, Indian and Western and Asian. Made to order waffles, freshly made dosais, innovative morning cocktails, sliced mango, French cheeses..leave yourself plenty of time.

Everywhere part of the hotel, the service was excellent, clear English, polite, obliging without being intrusive. This will be my choice of hotel for next stay in Delhi, highly recommended.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meena38, Vice President Operations & Marketing at Le Meridien New Delhi, responded to this review, August 12, 2014
Dear Guest

Thank you for sharing your experience at our hotel in this review. It is always our endeavor to offer our guests efficient and professional services, and we are glad that you liked the hotel and enjoyed the services.
Thank you for your special mention about the appointment of our rooms,its simple clear line design and furnishings.
We are glad that our enjoyed the fitness facilities. Our Chef also gratefully acknowledges your appreciation of the offerings and selections at the breakfast buffet.
Thank you once again for your endorsement of our services and your very positive recommendation, we are glad that you will be back soon and give us an opportunity to welcome you back.

Best Regards
Meena Bhatia
Vice President
Operations & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien New Delhi

Address: Windsor Place, New Delhi 110001, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#18 Romantic Hotel in New Delhi
#22 Family Hotel in New Delhi
#23 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien New Delhi 5*
Number of rooms: 358
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Also Known As:
Le Meridien New Delhi Hotel New Delhi
Meridien New Delhi
Le Meridien Delhi
New Delhi Le Meridien

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