Have just stayed at the Le Meridien for 2 nights with wife, sister and mother, and it was a nice hotel to stay in. The decor was lovely, the rooms of a good size, and the recent renovation has lifted the lobby, the cafe, the rooms and the central area into the 21st century. The hotel was not as plush as I had expected it to be of a 5 star in India, but nonetheless the rooms were of a good size, but most importantly clean and well maintained. The top floor restaurant and bar were still stuck in some time warp with dated carpets and an oldy worldy feel to it, but the views were amazing of Delhi. It would be nice to see these modernised and then I feel that guests would enjoy the delights of this view in more comfortable surrounds.
A couple of gripes is some of the staff I came into contact with, namely doormen and toilet attendants were very 'hungry' for tips and their 'happy' and 'attentive' service would change the moment they could see that I was not diving for my wallet every time I wanted to relive myself or jump in and out of a car. Also, as we were travelling with my partially sighted mother, the use of the hotel wheelchair proved invaluable, but when I asked to borrow this wheel chair so that I could take my mother to the top floor restaurant, the concierge made it clear that he would call me soon to get the wheel chair back, I know he was just looking out for this piece of equipment to help him with other guests, but I felt pressured about using it. Maybe the hotel should invest in another one as well.
The buffet breakfast is good, not the best that I have experienced in other 5 star hotels in India but nonetheless adequate, the only saving grace is that they do a mean poached egg.
Overall a good, centrally located hotel with good rooms, that are clean.......this is really more of a businesspersons hotel, but nonetheless, for a short stay you could do a whole worst than this place.
Rooms that overlook India Gate, and the higher the better.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 15, 2013
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Thank you for giving us the opportunity of being of service to you , and for sharing your valuable
feedback in this review.
We are happy to know that your stayhere was comfortable , it is indeed very encouraging.
We are glad that you liked the hotel's design and style, subsequent to the the complete upgrade and renovation.
We regret your experience with some of our associates, we do not encourage them to wait for tips. We will certainly ensure that we guide thenm and counsel them so that these instances do not reoccur.
I would like to assure you that we strive hard to offer our guests an engaging and inspiring experience, we do hope that you will return and enjoy a similar and perhaps more enhanced
experience in the coming days..
We look forward to having you stay at our hotel in the near future and meeting you personally.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.