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“Great Beauty Parlor and Spa” 4 of 5 stars
Review of Le Meridien New Delhi

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Le Meridien New Delhi
5.0 of 5 Hotel   |   Windsor Place, New Delhi 110001, India   |  
Hotel amenities
Ranked #25 of 608 Hotels in New Delhi
Paris, France
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Great Beauty Parlor and Spa”
4 of 5 stars Reviewed October 2, 2012

I don't need to add to all the comments that describe the luxury and service of this hotel. Rooms are spacious, clean and comfortable.
I would like to specially mention the quality of the spa and beauty parlor. As I was travelling for work and had a weekend in this hotel, on sunday I enjoyed both and had a wonderful day. The staff was very nice and professional. I recommend a massage !!!
The only aspect I enjoyed less was that the hotel is particularly big and as a result not personal. The restaurant was crowded on evenings with big families enjoying the buffet, so quite noisy and not overly enjoyable.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meenabhatia, Vice President-Operations & Marketing at Le Meridien New Delhi, responded to this review, October 6, 2012
Dear Guest,

Thank you for your recent stay at Le Méridien New Delhi and for your encouraging review on TripAdvisor.

We are glad to learn that you enjoyed the experience at our hotel and we truly appreciate your kind words of recognition for the hotel and our associates. Your feedback has been shared internally , and our assosiates feel delighted and motivated

We have noted your comment regarding the busy evenings at the hotel. We agree that the hotel gets busy as we enjoy a great popularity amongst the local community,specially our restaurants. We do however understand and appreciate the concern about personalised services that our discerning guests deserve and desire. We strive to offer such engaging and meanigful services to our guests and we will certainly address this immediately to ensure that we enhance our service delivery.

We hope that you will return soon and be a guest at our hotel again.

Best Regards

Meena Bhatia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,222 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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danbenjoseph
Top Contributor
98 reviews 98 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 30, 2012

Strayed here one night arriving late at night after a long flight. The traditional Hindu welcome was wonderful. The hotel's atrium design is beautiful. Room is large and bathroom enormous. Modern design and all the amenities of an international five star hotel. Location is great - about 15 - 20 minutes walk to Connaught Place (Rajiv Chowk). Breakfast buffet is fantastic. Only "problem" is that it is an international chain hotel, and once inside, you do not quite feel in India, but that is good for people who want western comforts at their best.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hempstead, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2012

I stayed here one night arriving very late after a long flight. The welcome is fantastic, all the way with a traditional Hindu welcome ceremony. The hotel itself is beautiful, the atrium is stunning. The room is excellent and is equipped with all the amenities one needs. Modern and convenient design. THe location is great - about 15-20 minutes easy walk to Connaught Place (Rajiv Chowk). Only "problem" is that it is an international luxury chain hotel, once you wake up in the morning on a top floor, you are not exactly sure in which city you are in (is it New York? Berlin? London?) as the room looks as if it could be anywhere. A great choice for travellers who want the best.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meenabhatia, Vice President- Operations& Marketing at Le Meridien New Delhi, responded to this review, October 6, 2012
Dear Guest,

Many thanks for choosing Le Méridien New Delhi for your overnight stay in the city and for reviewing our hotel here on Trip advisor.

We are glad to learn that you had a refreshing stay and are grateful to you for the kind words of appreciation about our hospitality.

Our hotel showcases contemporary design and style, which is what globally Le Méridien brand is built upon.The view of lutyens Delhi from the rooms adds to the truly mesmerizing experience for the guests .We strive to offer high quality service to ensure that our guests have an inspiring and enriching experience.

We will be glad to have the opportunity to welcome you to our hotel again during your next trip to the capital city .

Thank you once agian

Best Regards

Meena Bhatia

Vice President- Marketing & Operations
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Gurgaon, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 29, 2012

I went to The hotel yesterday to attent a dinner at one of its banquets,The food was average,snacks were served cold throughout the evening.
I was having food,i asked for the Bowl for the dal to almost 04 to 05 stewards,but to my surprise i standed near the buffet counter for almost for 20 minutes but it never came,ieven heard one steward saying to another (casual) leave it he will take it in plate.
i being a hotelier was very much disappointed to hear such thing.
The hotel is very beautiful & well maintained.Cleaning is exceptionally well,Doorman & Valets are brilliant.Security is very much attentive & doing there job brilliantly.
I enquired about few things from duty manager(Lady)she was very polite & responded to all the quries .I went to restuarant & bar & waited for some time so that some one could assist me ,but to my surprise nobody even greeted & asked for what i was looking.
In short excellent hotel & facilities but staff need lot of traing as i could find few staff in F&B services looked little older may be they are working there for many years & have become little careless.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meenabhatia, Vice President- Operations & Marketing at Le Meridien New Delhi, responded to this review, October 7, 2012
Dear Guest,

We would like to thank you for leaving your detailed review of our hotel on Tripadvisor.
We are pleased that you found our hotel’s amenities and service to your expectations and sincerely regret that your experience during the banquet was less than perfect.

Your feedback has been noted with great concern and we are assure you that this incident has our immediate attention. We also hope that this one off event will not deter your otherwise favourable opinion of our hotel, trust you will return to Le Méridien New Delhi in future for a truly enriching experience.

We will love to welcome you again and assure you of an enhanced service experience

Best Regards
Meena Bhatia
Vice President- Operations & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai
Top Contributor
122 reviews 122 reviews
72 hotel reviews
Reviews in 57 cities Reviews in 57 cities
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed September 25, 2012

I stayed here again.This is very well maintained hotel.An excellent & spacious Lobby.gives a first ever lasting good impression.Well dressed staff behave very decently.There appears to be lot of improvement in all department.Now a days ,it is well sought out hotel by large number of groups.Good Location.Hotel with an excellent infrastructural facilities.Restaurants offer a variety of domestic and intercontinental cuisine.Ambience ,decor and cleanliness of room are appreciated.Room service is prompt.Bell service can easily be improved to serve very fast.Express service may be introduced by bell service.I expected an additional service or preference as Starwood Preferred Guest.But I didnot feel such a special preference.That does not make me to change my positive view on Hotel.Check in process should be improved.It was very slow.Chckout process was not so efficient as I expected.I prefer to stay again for safe,secure and cleanliness

Room Tip: Experience higher floor which I never enjoyed
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addis Ababa, Ethiopia
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 22, 2012

Le Meridien New Delhi is a large, modern hotel within walking distance of India Gate. The rooms were comfortable and the food in the lobby restaurant was very good. We arrived in Delhi after an overnight flight and were happy that we could check in immediately. The shower was very nice, and the hotel provided complimentary bottled water. The hotel is about a 10 minute drive to Old Delhi, but very close to Connaught Place and the train station.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 21, 2012

Le Meridien New Delhi was fantastic. A Starwood Preferred Guest I had a SPG room on one of the upper floors with beautiful views, large workspace and living space, amazing bathroom. I just loved the style of the hotel and interior features and decor. The attention to detail extended to the greeting on arrival with vermilion on the forehead etc. Everything about this hotel was beautiful including the staff uniforms.

Mainly eating outside the hotel other than breakfast I did find time to relax at the end of the day with a cocktail in Henri's bar at rooftop level. I would have liked to stay longer...

Room Tip: SPG is the way to go!
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meenabhatia, Vice President- Operations & Marketing at Le Meridien New Delhi, responded to this review, October 7, 2012
Dear Guest,

We are glad that you enjoyed your stay and are delighted to note that you found the service and the ambience, specially the view from the rooms inspiring and enjoyable.

Our team is really thrilled to read your review, certainly will encourage them to serve our guests even better in future.


Thank you once again,we look forward to welcoming you at our hotel again.

Best regards
Meena Bhatia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien New Delhi

Address: Windsor Place, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in New Delhi
#15 Luxury Hotel in New Delhi
#19 Business Hotel in New Delhi
#20 Romantic Hotel in New Delhi
#28 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien New Delhi 5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Le Meridien New Delhi Hotel New Delhi
Meridien New Delhi
Le Meridien Delhi
New Delhi Le Meridien

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