We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Wonderful Property with Excellent Restaurants” 5 of 5 stars
Review of ITC Maurya, New Delhi

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added ITC Maurya, New Delhi to your Saves list
ITC Maurya, New Delhi
5.0 of 5 Hotel   |   | Diplomatic Enclave, Sardar Patel Marg, New Delhi 110021, India   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
2 nights / 3 days
Ranked #15 of 666 Hotels in New Delhi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“A Wonderful Property with Excellent Restaurants”
5 of 5 stars Reviewed March 31, 2013

I stayed at the ITC Maurya for a 3 day conference in March 2013. It has excellent facilities, the rooms are decent sized with great facilities. The pool is just great and the restaurants are excellent and way beyond anything one can expect. The Bukhara & Dum Pukht cuisine is what ITC hotel are famous for and they live up to the expectations. But the surprise is West View restaurant which has excellent views from their terrace, a lovely musician who plays on the piano and is accompanied occasionally by a female singer too and they belt out some nice music that make the experience very nice. The food is innovative and reminds me of the Beach Barbeque experiences on some of the Island beaches of Thailand, where we can pick and choose from a wide varety of meat and have it barbequed in our choice of sauces and of course there is buffet of salads and cheeses etc.
I would definitely recomment this hotel for all business as well as leisure travellers. The staff is very polite and courteous and helpful.

Room Tip: Try and avoid getting a room facing the back side of the hotel as all that is visible are satellite...
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BombaySymphony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, April 5, 2013
Dear Guest,

Thank you for your wonderful feedback and I am pleased to know you enjoyed your stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.
We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,894 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Atlanta, Georgia, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 31, 2013

Great hotel. Excellent security in a good location. The only place for westerners to stay in Delhi. A good selection of food types for all travelers. Hotel drivers make excellent tour guides. Great bathrooms with plenty of options.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, April 1, 2013
Dear Guest,

Thank you for your wonderful feedback and I am pleased to know you enjoyed your stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.
We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 30, 2013

They don't serve coffee at the coffee shop over weekends !! That's ridiculous

I was told that a meal buffet charge will be levied for 4 of our family members in case we wanted to have tea or coffee !! I always thought at 24 hrs coffee shop you do get cofee!! Gautam is someone you need to avoid in case he is handling you!! Horrible

  • Stayed March 2013
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank Opiniondelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, April 1, 2013
Dear Guest,

Thank you for your important feedback. At ITC Maurya, we value our guests and strive to provide the best of our services at all times.

We have noted your feedback regarding the coffee service at The Pavilion and assure you that necessary corrective action is being taken. We request you to consider this an aberration not reflective of our usual standards and do hope you dine with us again.
We look forward to the pleasure of welcoming you back.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Giessen, Germany
Level Contributor
215 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed March 29, 2013

ITC hotels are always 5-star and the hotel including staff is like that. In this ICT I stayed fist time it was more like 4-star. Rooms need some remodelling and the service was not like first class. Rooms are small compared to other ITC. Hotel is in convenient location, but was the most expensive one during my 4 ITC hotel stays during this trip. Price must have to do with the government city Delhi, was not that pleased.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank blueskies15-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, March 31, 2013
Dear Guest,

Thank you for your valuable feedback. At ITC Maurya, we value our guests and strive to provide the best of our services at all times.
May we request you to kindly share your contact details as we would like to get in touch with you and understand your concerns further.

We do hope you stay with us again and look forward to the pleasure of welcoming you back.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2013

This hotel is outstanding. Employees are everywhere to help you, with whatever you need. Not every employee knows your name but they care about you. This starts with meeting you at the front door, reception, elevator, check out, dining, spa, wherever. Wayne-FX.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WayneFX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, March 31, 2013
Dear Guest,

We are delighted to know you enjoyed your stay at ITC Maurya and thank you for your great feedback for our service. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.
We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 26, 2013

I have stayed at the ITC Maurya a few times during business trips to Delhi. My company books us into either "The Towers or the "Luxury Suite". I can say that having stayed in various hotels around the world, this hotel is definitely one of my favourite! The service is outstanding; the staff is friendly and have always gone out of their way to make me feel welcome.

Two issues I have had with this hotel:

1) My relatives from Punjab came to visit me one evening and were not allowed in the hotel because they were not "dressed appropriately". They were wearing a traditional Indian Kurta with slippers. I did not raise a complaint because I was on my way out to the airport at the time.

2) While trying to dine at the Bukhara restaurant one evening, I was standing right in front of the entrance attempting to be seated. Instead, foreigners (who were standing behind me) were waved passed me and I was completely ignored for 10 minutes! I confronted the manager about this and his response was, "we thought you were just waiting for someone".

Other than that, the hotel still exceeds my standards. I would definitely stay here again, but not on my own expense, it can be a very costly.

Room Tip: The Towers, very quiet and luxurious.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bobby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, March 29, 2013
Dear Guest,

Thank you for your valuable feedback and your appreciation for our hotel and service. At ITC Maurya, we value our guests and strive to provide the best of our services at all times.
We have viewed your comments with concern and while we apologize for the inconvenience caused, we request you to consider this an aberration not reflective of our usual standards of service. May we also request you to kindly share your contact details as we would like to get in touch with you.

Thank you once again and we do look forward to welcoming you back at ITC Maurya.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed March 26, 2013

Following a long and delayed BA flight from LHR, we arrived at the hotel very early not really expecting to get our room until much later. On arrival at the hotel we were immediately pleased and surprised to see the level of high security. On check in we were firstly informed that we had been upgraded to a higher category Towers room and that we needed to go to a dedicated check in desk. Then, due to the room we had been upgraded to not being available, we were upgraded again to a Pure Suite!!!! Pure luxury.

The hotel was excellent in every way and the staff were exceptional. During our two night stay we ate at Bukhara twice and it was the best Indian meal we have ever had - unbelievably good and a fantastic experience.

This hotel has spoiled us for other hotels now but we are looking forward to staying at the ITC in Agra in a few days' time.

I would not hesitate to recommend this excellent hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sandj89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya, New Delhi, responded to this review, March 29, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.
We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these New Delhi hotels
1.5 mi away
The Leela Palace New Delhi
The Leela Palace New Delhi
#2 of 666 in New Delhi
5.0 of 5 stars 1,815 reviews
0.2 mi away
Taj Palace Hotel
Taj Palace Hotel
#5 of 666 in New Delhi
4.5 of 5 stars 1,741 reviews
3.1 mi away
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
#22 of 666 in New Delhi
4.5 of 5 stars 1,941 reviews
Show Prices
Show Prices
Show Prices
4.0 mi away
The Oberoi, New Delhi
The Oberoi, New Delhi
#3 of 666 in New Delhi
4.5 of 5 stars 1,636 reviews
3.1 mi away
Le Meridien New Delhi
Le Meridien New Delhi
#38 of 666 in New Delhi
4.5 of 5 stars 1,779 reviews
3.3 mi away
The Imperial Hotel
The Imperial Hotel
#9 of 666 in New Delhi
4.5 of 5 stars 2,258 reviews
Show Prices
Show Prices
Show Prices

Been to ITC Maurya, New Delhi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ITC Maurya, New Delhi

Address: | Diplomatic Enclave, Sardar Patel Marg, New Delhi 110021, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in New Delhi
#8 Romantic Hotel in New Delhi
#10 Family Hotel in New Delhi
#10 Business Hotel in New Delhi
Price Range (Based on Average Rates):
Hotel Class:5 star — ITC Maurya, New Delhi 5*
Number of rooms: 440
Official Description (provided by the hotel):
Acknowledged as the most preferred residence of visiting heads of state and global business leaders for over 25 years. ITC Maurya epitomizes the luxury hotel experience. ITC Maurya is a luxury business hotel with contemporary facilities, located in the heart of the exclusive Diplomatic Enclave, approximately 14 k.m. (25 min) from the International Airport; offering a superb view of Delhi’s green belt, the forested ridge. An imposing structure of superb luxury with 442 Rooms, inclusive of 27 uniquely designed Suites, its architecture and ambiance are a tribute to the age of the great Mauryan Dynasty, that gave Indian history its golden era. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Starwood APAC, Hotels.com, Otel, Travelocity, Priceline, Expedia, Hotwire, TripOnline SA and Odigeo so you can book your ITC Maurya, New Delhi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing