Would I stay here again? - Yes, however, it would be nice to try another property outside of the embassy area next time. This was my first time in India. My friend and I came to the country for a wedding and this was one of the hotels the wedding party suggested. Anyways, if you haven't been to India before, you'll notice drivers' cars get searched before entering the property lot, your baggage and personal items (like your purse) gets scanned (like going through an airport). The check-in process was seamless. Unfortunately however the hotel didn't have any rooms left with 2 beds, so my friend and I had to share (which as a Starwood gold member was a little disappointing). Anyways, we stayed on the 23rd floor and the rooms were clean, they provided free bottled water, the shower was nice, the amenities smelled great, and there was a safe box in the room (along with the usual stuff such as coffee, hairdryer, iron and ironing board). As a female, you felt pretty safe here as during the late evening, a female guard was on the hotel floor. As a gold member, they have "happy hour" in the evening (consisting of wine and beer and light snacks) and breakfast (more food options in the restaurant lobby level) on the 28th floor. You also receive free wi-fi. The hotel also has a 24hour ATM machine on site. As this hotel is located in a governmental area, it definitely has a conference hotel type feeling. The staff is great and very accommodating (the concierge even chargers your phone if you forgot your charger) however, if you are looking for a more "intimate" boutique type of property, this is not for you, and if you're on a budget, this hotel is definitely not for you. I would place this property into the "business" type of properties.
Some interesting notes for first time travelers: when you leave the hotel because you want to explore Delhi, you obviously go outside, unlike in e states where you get a bell boy right away, flag town one of the guys with a whistle and red turbans (they look like princes). That's the guy that will get you a cab. Negotiate your fair with the driver before you leave (example: you tell them you want them to drive you around all day, they may say 1500INR, then you say 1000INR and they usually say ok). The taxis stay with you where you go, unless obviously you need to be left somewhere one-way. If you like the driver, get their card and then they'll be your driver the next day and during the rest of your stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your valuable and important feedback. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.
We hope you enjoyed your overall stay with us and look forward to the pleasure of welcoming you back soon.
General Manager - ITC Maurya
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.