We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 561 New Delhi hotels

ITC Maurya New Delhi: Traveler Reviews

5.0 of 5
Diplomatic Enclave, New Delhi 110021, India
Hotel website
Hotel amenities
Special Rate
Free room upgrade
ITC Maurya New Delhi
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com LuxuryCollection Hotels.com
and 5 more sites!
89%
Ranked #8 of 561 hotels in New Delhi
Most recent review
4 of 5 stars Reviewed February 11, 2013
TBiird California
Write a Review

787 reviews from our community

Traveler rating
    501
    195
    58
    17
    16
See reviews for
Families
84
 
Couples
124
 
Solo
103
 
Business
452
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
California
Top Contributor
70 reviews 70 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“Overall Experience: Great”
4 of 5 stars Reviewed February 11, 2013

Would I stay here again? - Yes, however, it would be nice to try another property outside of the embassy area next time. This was my first time in India. My friend and I came to the country for a wedding and this was one of the hotels the wedding party suggested. Anyways, if you haven't been to India before, you'll notice drivers' cars get searched before entering the property lot, your baggage and personal items (like your purse) gets scanned (like going through an airport). The check-in process was seamless. Unfortunately however the hotel didn't have any rooms left with 2 beds, so my friend and I had to share (which as a Starwood gold member was a little disappointing). Anyways, we stayed on the 23rd floor and the rooms were clean, they provided free bottled water, the shower was nice, the amenities smelled great, and there was a safe box in the room (along with the usual stuff such as coffee, hairdryer, iron and ironing board). As a female, you felt pretty safe here as during the late evening, a female guard was on the hotel floor. As a gold member, they have "happy hour" in the evening (consisting of wine and beer and light snacks) and breakfast (more food options in the restaurant lobby level) on the 28th floor. You also receive free wi-fi. The hotel also has a 24hour ATM machine on site. As this hotel is located in a governmental area, it definitely has a conference hotel type feeling. The staff is great and very accommodating (the concierge even chargers your phone if you forgot your charger) however, if you are looking for a more "intimate" boutique type of property, this is not for you, and if you're on a budget, this hotel is definitely not for you. I would place this property into the "business" type of properties.

Some interesting notes for first time travelers: when you leave the hotel because you want to explore Delhi, you obviously go outside, unlike in e states where you get a bell boy right away, flag town one of the guys with a whistle and red turbans (they look like princes). That's the guy that will get you a cab. Negotiate your fair with the driver before you leave (example: you tell them you want them to drive you around all day, they may say 1500INR, then you say 1000INR and they usually say ok). The taxis stay with you where you go, unless obviously you need to be left somewhere one-way. If you like the driver, get their card and then they'll be your driver the next day and during the rest of your stay.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 3 more reviews by TBiird for New Delhi
Ask TBiird about ITC Maurya New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review
February 14, 2013
Dear Guest,

Thank you for your valuable and important feedback. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We hope you enjoyed your overall stay with us and look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“MyStay”
5 of 5 stars Reviewed February 11, 2013

short stay but comfortable. service at breakfast was initially slow but once informed the staff acted quickly and service became prompt. One regret - missed dining at Bukhara due to timings not convenient

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by RupamVakil for New Delhi
Ask RupamVakil about ITC Maurya New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review
February 14, 2013
Dear Guest,

Thank you for your valuable feedback. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We hope you enjoyed your overall stay with us and look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kailua, HI
Top Contributor
64 reviews 64 reviews
49 hotel reviews
Reviews in 47 cities Reviews in 47 cities
137 helpful votes 137 helpful votes
“Excellent Refuge in New Delhi”
4 of 5 stars Reviewed February 9, 2013

The ITC Maurya is located in the diplomatic enclave of New Delhi so security is paramount. There are guards everywhere. That being said, everyone at the hotel, from security to front desk to housekeeping is very friendly and helpful. There are many wings and room types at this hotel. We stayed in a Club Room which was modern, clean, quiet, spacious with every amenity. Spacious and modern spa and 24/7 gym facilities with outdoor pool and hot tub. The breakfast buffet included all types of cuisines; the made-to-order dosas were delicious! Bukhara deserves its reputation as a fine Indian restaurant but limited reservations between 5-6 pm means that there can be long waits for seating. It's a shame that the restaurant does not give priority to hotel residents but that's probably because many locals eat here too. The hotel does cater to business travelers. It's a wonderful refuge in a large metropolis.

Room Tip: Club and tower rooms have been updated in their furnishings. There's also a wing for solo femal...
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask hekili98 about ITC Maurya New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review
February 11, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

Thank you for staying with us and we look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Comfortable Stay with adequate amenities”
4 of 5 stars Reviewed February 9, 2013

Stayed @ ITC Maurya a few days back. Last few times I visited Delhi was staying at Taj Palace which is a very good hotel next door but this time around decided to return to ITC Maurya. Had a very comfortable stay. The Executive Club rooms are definitely much more plusher and modern although when compared to ITC Sonar, Kolkata the rooms at Maurya are much smaller - due to a more central location and old world charm. Although there was a wedding going on, the stay was very pleasant, absolutely trouble free. Smooth check-in, although it would have been better if I was offered a welcome drink as coming in late night in a cold evening one would be better off with some ginger tea or hot chocolate. Ended up requesting for my hot chocolate with the butler service which promptly was attended to. Room service food was good, also tried the bakery/deli which had some very good stuff. Breakfast was also good although missed the tastier South Indian Pongal at Hyatt Regency Delhi. Lots of space to sit and catchup with buddies. Would have preferred the trouble free internet usage process which is adopted by Hilton and Hyatt chains where with your room number and name, the system recognises you and provides you a seamless entry. I believe the scratch guard password system should definitely be removed with in this age. Had a very good sleep on the comfortable beds although the beds @ Grand Hyatt probably was a bit more comfier. Excellent light controls by bed side make it easier to crash after a long day. Very good location when shuttling between Delhi, GGN and Noida. Would definitely be the top choice in my next visit.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ajayreview about ITC Maurya New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review
February 11, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

Thank you for staying with us and we look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Strive for Excellence!”
5 of 5 stars Reviewed February 8, 2013

My first stay at ITC Maurya in 2013. The stay has been very comfortable, pleasant and homely. It is good to note that the staff always strives for more in excellence and do not sit back on past laurels.
Food at Pavilion was excellent for lunch and dinner and there is hardly any match for the breakfast spread.
Service with smile makes ones day. Just keep it up!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by ravi1603 for New Delhi
Ask ravi1603 about ITC Maurya New Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review
February 11, 2013
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at ITC Maurya. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

Thank you for staying with us and we look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
ITC Maurya New Delhi
Check-in Check-in Check-out Check-out
 
 
The Oberoi, New Delhi
Great value on a similar hotel
New Delhi, National Capital Territory of Delhi
4.5 of 5 stars 696 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in New Delhi
Trendy
The Amber - New Delhi
The Amber - New Delhi 4.5 of 5 stars 268 reviews
Luxury
Hilton Garden Inn New Delhi/Saket
Hilton Garden Inn New Delhi/Sake... 4.5 of 5 stars 346 reviews
Good for business
Sheraton New Delhi
Sheraton New Delhi 4.5 of 5 stars 356 reviews
Near the beach
The Metropolitan Hotel & Spa New Delhi
The Metropolitan Hotel & Spa New... 4.0 of 5 stars 692 reviews
Show Prices ABS:HotelCheckRates-d1030533?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1546198?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d299757?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d301910?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these New Delhi hotels
The Leela Palace New Delhi 5.0 of 5 stars 518 reviews The Imperial 4.5 of 5 stars 1,166 reviews Taj Mahal Hotel 4.5 of 5 stars 714 reviews The Oberoi, New Delhi 4.5 of 5 stars 696 reviews
Show Prices ABS:HotelCheckRates-d1759051?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d301472?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d302182?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d304216?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 561 hotels in New Delhi, ranked by popularity

Been to ITC Maurya New Delhi? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about ITC Maurya New Delhi

Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya New Delhi Hotel
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi
Address: Diplomatic Enclave, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in New Delhi
#6 Family Hotels in New Delhi
#6 Luxury Hotels in New Delhi
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Acknowledged as the most preferred residence of visiting heads of state and global business leaders for over 25 years. ITC Maurya epitomizes the luxury hotel experience. ITC Maurya is a luxury business hotel with contemporary facilities, located in the heart of the exclusive Diplomatic Enclave, approximately 14 k.m. (25 min) from the International Airport; offering a superb view of Delhi’s green belt, the forested ridge. An imposing structure of superb luxury with 442 Rooms, inclusive of 27 uniquely designed Suites, its architecture and ambiance are a tribute to the age of the great Mauryan Dynasty, that gave Indian history its golden era. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood APAC, Hotels.com, Cheap Tickets, Otel, Venere, HotelsClick and Tingo so you can book your ITC Maurya New Delhi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage ITC Maurya New Delhi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
ITC Maurya New Delhi
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices