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“The new ITC one Lounge” 4 of 5 stars
Review of ITC Maurya New Delhi

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ITC Maurya New Delhi
5.0 of 5 Hotel   |   Diplomatic Enclave, New Delhi 110021, India   |  
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Ranked #8 of 593 hotels in New Delhi
Kolkata (Calcutta), India
1 review
“The new ITC one Lounge”
4 of 5 stars Reviewed November 30, 2012

Indeed a long overdue facility. The previous lounge had started feeling tired and old. The new lounge in the main block very ably headed by one of the most competent and pleasing professionals of ITC Maurya Ms Mani Raheja is certainly a very welcome change and provides with the subtle and least intrusive environment to relax or conduct your meetings. Highly recommended for the movers and shakers

Room Tip: Rooms facing the front have a green view
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, December 4, 2012
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
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Manchester, United Kingdom
Top Contributor
68 reviews 68 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 30, 2012

As expected of a hotel of this class,good location,safe and secure,very good service and hospitality.
Excellent food and beverages in restaurants.
Was there on business and only disappointment was the conference facility,basic room and distractions of noise as building work going on so noisy,had to complain multiple times.
However,if looking for a great place to stay and eat which is secure in every way,this is the place.

Room Tip: Choose poolside view for maximum quietness.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, December 4, 2012
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 29, 2012

Very clean property...well kept...nice restaurants...fantastic service...staff were friendly and knowledgeable...well maintained gym...close to the government offices. Expensive but overall well worth it!

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 30, 2012
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 29, 2012

Was there for 3+ weeks. It was a very pleasent experience. Right from booking, to food, in room service. Never had a trouble. Its hard to pick names but as a team they are doing a excellent job. I also got a change to taste one of the best Chinese restaurants with my boss. It was one of the best experience where I was able to mix business with a fine dining.
Looking foward for a stay with family now...

Room Tip: can't comment....
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 30, 2012
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamshedpur, India
Top Contributor
100 reviews 100 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 27, 2012

Al ITC Welcomgroup poperties are nice, this one at New Delhi is one of the best. Located in the best area of Delhi, it is opulent without being glitzy. There is an understated air of luxury everywheree, starting from the large lobby to the individual rooms.

The staff are universally helpful and courteous and unobtrusive.

The breakfast buffet buffet was all one would expect so no comment there. There is no linit to the tea/coffee making supplies or water in the rooms, not necessaeily true of all hotels!

The pool, spa and wellness centre are all of the highest standards.

The additional bonus is fo course having the Bukhara (arguably the best restaurant in the world for North Western Cuisine) on the premises!

Room Tip: All rooms are quiet. We preferred the lawn facing ones.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 30, 2012
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 25, 2012 via mobile

Amazing service... Got "Delhi Belly", shocking I know and the staff took amazing care of me. Taking the trouble to hunt down a ginger ale... The service personnel are truly the friendliest, most courteous hotel staff I have been exposed to.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 26, 2012
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 25, 2012 via mobile

It's rare to stay in a hotel for months on end and not get bored, or annoyed. The service is impeccable - the perfect blend of friendliness and hospitality without being cloying or ingratiating. With five restaurants to choose from, a decent enough gym and plenty of public areas to sit in I haven't been tempted yet to discover other places. It is worth booking the higher grade of rooms to gain access to the lounges, where you can escape the busy areas and relax in peace and quiet. The staff in the lounge on the 28th floor do a great job of making you feel at home - thank you!

Stayed November 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 26, 2012
Dear Guest,

Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager - ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about ITC Maurya New Delhi

Address: Diplomatic Enclave, New Delhi 110021, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in New Delhi
#5 Spa Hotel in New Delhi
#6 Luxury Hotel in New Delhi
#9 Family Hotel in New Delhi
#15 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maurya New Delhi 5*
Official Description (provided by the hotel):
Acknowledged as the most preferred residence of visiting heads of state and global business leaders for over 25 years. ITC Maurya epitomizes the luxury hotel experience. ITC Maurya is a luxury business hotel with contemporary facilities, located in the heart of the exclusive Diplomatic Enclave, approximately 14 k.m. (25 min) from the International Airport; offering a superb view of Delhi’s green belt, the forested ridge. An imposing structure of superb luxury with 442 Rooms, inclusive of 27 uniquely designed Suites, its architecture and ambiance are a tribute to the age of the great Mauryan Dynasty, that gave Indian history its golden era. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Mourya Delhi
Itc Maurya Delhi

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