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“Impeccable service” 5 of 5 stars
Review of ITC Maurya New Delhi

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ITC Maurya New Delhi
5.0 of 5 Hotel   |   Diplomatic Enclave, New Delhi 110021, India   |  
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Ranked #8 of 593 hotels in New Delhi
Miami Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Impeccable service”
5 of 5 stars Reviewed November 11, 2012

I stayed at ITC Maurya in New Delhi for five nights and was very impressed. My room was spacious and extremely comfortable. The service was excellent throughout my stay. Breakfast was included and the buffet was positively sumptuous. I also ate dinner at another of the hotel's restaurants, Bukhara, and it was the best meal I ate in two weeks in India.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 15, 2012
Dear Guest,

Thank you for your wonderful feedback and I am happy to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager – ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,198 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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Mumbai (Bombay), India
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 9, 2012

It's indeed a pleasure to travel to New Delhi on work! U get to stay at the Maurya. It's bliss. Makes u want to finish work and head back to the hotel for some relaxation. The food helps. The staff are fab

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 15, 2012
Dear Guest,

Thank you for your wonderful feedback and I am happy to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager – ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Top Contributor
255 reviews 255 reviews
60 hotel reviews
Reviews in 79 cities Reviews in 79 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed November 7, 2012

I stayed here with my family during a visit to New Delhi India, and we had a very wonderful expireince, as as Starwood Gold member I was upgraded to a Executive Suite on the CLub Lounge floor, and we had a very nice view from the windows. We had a bedroom, living room and and dinning area.
The Staff was very curteous and very very helpful. Manager Me. Dipak Haksar was very helpful in getting our upgrade. my kids were amazed to see so many delicious dishes from all over the world in the breakfast buffet. You are treated like Royals here and temporarily you feel like you own the whole world, very pleasant expirience.

Room Tip: If you can get a Executive Suite on the club floor you will be having the best time of your life.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 9, 2012
Dear Guest,

Thank you for your wonderful feedback and I am happy to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager – ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 7, 2012 via mobile

The best part is the services provided by the staff. You will never feel that you are away from your home, its just like a local address in Delhi.Rooms are beautiful, clean. We always prefer to stay in Towers bcoz of the best services. Sonia and her gang is always their to help you.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2012

i have enjoyed my stay in different hotels but after reverting to ITC delhi i definitely feel the difference. fresh air rooms, good ambience and the helpful staff always encourage and prompt me to have more and more stays in the hotel. this time also Sonia, Manager towers and Capt. Sahni in Dam pukht were the souls of our enjoyable and meaningful stay. Paramvir, ankur and kulbir made our evenings enjoyable at upper crust with their friendly and helpful gestures. last but not the least the stay is incomplete till you relax and experience the body spa at the Kaya kalp. looking forward to my next stay.

Room Tip: no need to be worried about finding good room. excellent rooms are just a call away. staff is very h...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 9, 2012
Dear Guest,

Thank you for your wonderful feedback and I am happy to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager – ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 6, 2012

I have been staying at ITC Maurya at least once a month for the last few years. The upkeep and hospitality is excellent. In fact it keeps improving all the time. The staff has a smile on their faces which is unlike in most of the hotels in other countries, where hospitality and a welcome are replaced only by business. The management team at the Hotel under the stewardship of Mr. Anil Chadha and very ably assisted by Mr. N Krishnan, Mr. Rishi, Ms. Nandini and others.

The spread for the breakfast at Pavalion is very good. Keep it up!
Stay was good and relaxing for my wife who needs this break once in a while. Thanks to all the Ladies and Gentlemen of ITC Maurya for making the stay comfortable

Room Tip: Yes this home away from home!
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 9, 2012
Dear Guest,

Thank you for your wonderful feedback and I am happy to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager – ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey, United Kingdom
Top Contributor
51 reviews 51 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 6, 2012

This was my second stay here and it is a very nice hotel.
Room was clean and service was very good.
I particularly enjoy the restaurants, especially Bukhara.
I also enjoyed the Golf Bar.
It's also a convenient location for getting into the heart of Delhi and to and from the airport.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnilCGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review, November 9, 2012
Dear Guest,

Thank you for your wonderful feedback and I am happy to know you had a pleasant stay at the hotel. At ITC Maurya, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Yours sincerely,
Anil Chadha
General Manager – ITC Maurya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about ITC Maurya New Delhi

Address: Diplomatic Enclave, New Delhi 110021, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in New Delhi
#5 Spa Hotel in New Delhi
#6 Luxury Hotel in New Delhi
#9 Family Hotel in New Delhi
#15 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maurya New Delhi 5*
Official Description (provided by the hotel):
Acknowledged as the most preferred residence of visiting heads of state and global business leaders for over 25 years. ITC Maurya epitomizes the luxury hotel experience. ITC Maurya is a luxury business hotel with contemporary facilities, located in the heart of the exclusive Diplomatic Enclave, approximately 14 k.m. (25 min) from the International Airport; offering a superb view of Delhi’s green belt, the forested ridge. An imposing structure of superb luxury with 442 Rooms, inclusive of 27 uniquely designed Suites, its architecture and ambiance are a tribute to the age of the great Mauryan Dynasty, that gave Indian history its golden era. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Mourya Delhi
Itc Maurya Delhi

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