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“Great Hotel” 5 of 5 stars
Review of ITC Maurya New Delhi

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ITC Maurya New Delhi
5.0 of 5 Hotel   |   Diplomatic Enclave, New Delhi 110021, India   |  
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3rd night free
Ranked #4 of 626 Hotels in New Delhi
Certificate of Excellence 2014
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1,582 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford Uk
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 25, 2007

needed an extra night in delhi and the Hyatt staff booked me in here

Great result - stayed on the refurbed 4 th Floor -

The Bakhara restaurant is in the top 35 restaurants in the world - and superb

the tandoor lamb is fantastic -

Great room - nice environment - staff very helpful -
would go back !

  • Liked — excellent space
  • Disliked — nothing
  • Stayed April 2007, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2007

I cannot relate to the reviews on this site saying the staff is not helpful! I found them to be just the opposite!

We got into a bit of a pickle, as we were riding in a taxi to the hotel for our last night in India and realized that our passports were no longer in our possession. We were supposed to be leaving about 26 hours from that time, so needless to say, we were a bit panicked.

The staff at the Maurya Sheraton were so incredibly helpful to us in our little crisis. The head of security at the hotel phoned his friend in the police department and he told us to go upstairs to our room and rest while he took on the burden himself of going over to the station with our written & signed statements to get us the necessary police report to get the police report that would require us to get the exit visa at the Indian Tourism Bureau the following day. (Oh yeah! Not only are the passports themselves gone, but also the little stamp inside them that we must have in order to get OUT of the country!!)

They went so above and beyond for us, advising us on the steps necessary to get our act together--1st, going to the US Embassy and then to the Indian Tourism Bureau......and we actually got it all taken care of and made it to the airport and onto our flight with our emergency 1-year passport and the exit visa stamp. Whew!

I don't know what we would have done if the staff at the Maurya Sheraton hadn't been so helpful to us. Plus, we spent quite a while lounging around the lobby and it was very pretty with murals that remind me of Orozco or Diego Rivera in the lobby. The room was plush and comfortable. Overall, we highly recommend this hotel!

  • Liked — friendly service, beautiful hotel
  • Disliked — would've been the cost but we used starwood points
  • Stayed January 2007, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ITC Maurya New Delhi

Address: Diplomatic Enclave, New Delhi 110021, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in New Delhi
#3 Luxury Hotel in New Delhi
#4 Family Hotel in New Delhi
#5 Business Hotel in New Delhi
#8 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ITC Maurya New Delhi 5*
Number of rooms: 440
Official Description (provided by the hotel):
Acknowledged as the most preferred residence of visiting heads of state and global business leaders for over 25 years. ITC Maurya epitomizes the luxury hotel experience. ITC Maurya is a luxury business hotel with contemporary facilities, located in the heart of the exclusive Diplomatic Enclave, approximately 14 k.m. (25 min) from the International Airport; offering a superb view of Delhi’s green belt, the forested ridge. An imposing structure of superb luxury with 442 Rooms, inclusive of 27 uniquely designed Suites, its architecture and ambiance are a tribute to the age of the great Mauryan Dynasty, that gave Indian history its golden era. ... more   less 
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Also Known As:
Itc Maurya New Delhi Hotel New Delhi
Itc Maurya Hotel New Delhi
New Delhi Itc Maurya
Itc Maurya Delhi
Itc Mourya Delhi

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