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“Total 30's opulence” 5 of 5 stars
Review of The Imperial Hotel

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The Imperial Hotel
5.0 of 5 Hotel   |   1 Janpath, New Delhi 110001, India   |  
Hotel amenities
Ranked #4 of 608 Hotels in New Delhi
Horsham, United Kingdom
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
67 helpful votes 67 helpful votes
“Total 30's opulence”
5 of 5 stars Reviewed March 20, 2007

This was our first port of call on our Golden Triangle "tour". The hotel cannot be faulted and they have created a 30's feel which I would imagine is very difficult to recreate. Better than anything Hollywood could do!

I recommend you have dinner in the Spice Route as it looked wonderful but we could not get in as we were only staying two nights and it was fully booked. If you know you are going to this hotel, phone a couple of weeks ahead or e mail them.

Our room was a Heritage Suite and beautifully appointed.

The staff were attentive and polite.

The grounds outside were very colonial in feel. Lovely.

If you want a stay in Delhi in the best hotel....look no further. Stay here!!!

One tip....You MUST go to the Bukara Restaurant in the Sheraton. Best Lamb I have ever had and a unique dining experience. In many ways, we were glad we could not get into the Spice Route as the Bukara (I think that's how it is spelt!) was just wonderful. Go about 7pm and you should get in. They had a weird booking set up which I could not get to the bottom of but if you are going to go, then go early. You will love it!!

  • Liked — The colonial 30's feel
  • Disliked — Nothing!
  • Stayed February 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 19, 2007

Really nice hotel, but considering that you're in Delhi, it's a fantastic hotel. Beautiful rooms and hall ways. Concierge service, however, needs a lot of work. The main older guy is just really unpleasant, but there is one nice young guy who occasionally mans the desk. Mostly, we had to deal with the older (middle-aged) surly guy, who gave us inaccurate information. Most of the other staffs are nice. By and large, it's the best hotel in Delhi (we stayed at 3: Imperial, Oberoi, and Radisson).

  • Stayed January 2007
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
estonia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 18 cities Reviews in 18 cities
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed March 16, 2007

This is definately one of the best hotels (if not THE best) in Dehli.
Hotel Imperial has a wonderful location on Connaught Place, near bazaars and restaurants, good service and rooms with great decor. Although our plane was late for two hours, hotel driver was waiting us in the airport at 4 o´clock in the morning, as our room rate included airport transfer as well.
We had a fantastic heritage room with beautiful big bathroom and Fragonard amenities. Daily fresh fruits were a nice little extra. As I don´t like indian food so much, we had a dinner in San Gimignano garden restaurant first evening, where the food was excellent and we also enjoyed our breakfasts in beautiful patio. Only the swimming pool area is not that attractive, but then again – it is a city hotel, so swimming pool is not the reason why to go to Imperial. And they had an excellent service there afterall. They also have a wonderful pastry shop near the lobby and an absolutely gorgeous art collection. Imperial calls herself "museum-hotel" and organizes sightseeing tours to the hotel. Everything was clean and nice and I would suggest that hotel to anyone without any hesitation.

  • Liked — Ambience and historical atmosphere
  • Disliked — Swimming pool
  • Stayed March 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Reading, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed March 11, 2007

This hotel is truly excellent and has taken its rightful place in my top ten hotels in the world.

The staff could not be more helpful and everything about this hotel excudes charm and service. The sandwiches in the bar are a little marginal but that is the only critism I could make. All of the drinks in the bar and peanut / snacks were great. The Spice Route restuarant serves great Thai food and this was not hugely expensive. Good value for money.

  • Stayed December 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Toronto, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 9, 2007

Initially, we thought this hotel was outstanding...we loved the decor, style and atmosphere...a reall oasis in dirty/bustling Delhi. I would agree with other reviewers that some staff (particularly the restaurant staff) could come across as aloof and snobby. But it was very competent and never rude so I suspect this was either their natural demeanor or the way they've been trained. Unlike some other readers, we loved our meals at the Spice Route...and the decor is something to write home about...the detail was incredible...supposedly took 7 years to build.

While our room looked beautiful at first blush, I noted that they had an electric air freshener in the room on the first night. Everything smelled OK. On the second night the air freshener was gone and room started to smell a bit like the bathroom...there's an open drain in the bathroom that I suspect was connected to all the waste water piping and my guess is this didn't drain properly so toilet water was staying in the pipe and producing a smell through the open drain. It wasn't too bad when we went to bed and we were leaving the next morning so we didn't complain...but by the time we woke up, it was quite pungent. So it seems they have some plumbing problems...something to think about.

Lastly, if you eat on the patio, keep your eyes peeled for hawks...I couldn't believe it but one of this relatively large birds that circles the sky over the city dive bombed a table (4 business men) and snatched some food right of someone's plate. Quite exciting to watch and I'm sure a huge shock for the people at the table...

  • Stayed February 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga Springs NY
Top Contributor
114 reviews 114 reviews
23 hotel reviews
Reviews in 52 cities Reviews in 52 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 3, 2007

If you've had enough modern high rise 5 star hotels like The Claridges and want a feeling of history without getting a hotel that shows the ravages of time, this is the hotel.

Beautifully decorated, spacious, great art work, impeccable service without getting in your way. Go for a Heritage Room if you want space, comfort and a homey colonial feeling. Don't miss the Spice Route restaurant and ask for a tour of the restaurant if they aren't too busy. Breakfasts were superb.

We wrote a glowing report in their customer evaluation form, but got a letter from the manager on our return apologizing for any discomfort or inconvenience we may have encountered. Something got lost in translation, I suppose.

Stayed February 2007
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Rural England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 27, 2007

Booked direct, changing dates and rooms etc, but all no problem. We loved the bustling bars and meals in the indian and fusion restaurants were jolly good. The staff were charming and the location for shopping excellent. Breakfast outside was a lovely start to the day and the best breakfast we had in India Our deco- suite was sumptuous. We took the hotel car and found the drivers helpful.

  • Liked — The great atmosphere, service and food.
  • Disliked — Slight odour of drains
  • Stayed February 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Imperial Hotel

Address: 1 Janpath, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in New Delhi
#3 Luxury Hotel in New Delhi
#3 Spa Hotel in New Delhi
#5 Romantic Hotel in New Delhi
#6 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Imperial Hotel 5*
Number of rooms: 233
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Also Known As:
Imperial Hotel New Delhi
Imperial New Delhi
Imperial Hotel Delhi
Hotel Imperial
The Imperial Palace Hotel
Grand Imperial Hotel
The Imperial New Delhi
The Imperial Hotel Delhi

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