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“nothing good” 3 of 5 stars
Review of Hotel Palm D'OR

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Hotel Palm D'OR
3.0 of 5 Hotel   |   8595/1 DB Gurta Road | 8595/1,D. B Gupta Road, Pahar Gunj, New Delhi 110055, India (Pahar Ganj)   |  
Hotel amenities
Ranked #536 of 598 Hotels in New Delhi
Mumbai
1 review
1 helpful vote 1 helpful vote
“nothing good”
3 of 5 stars Reviewed March 28, 2013

hotel is located very near to the railway station in paharganj. rooms were clean. staff was very arrogant. once in an argument with the reception gu,y i asked to meet the manager and that illiterate told me that he was the manager. don't expect the staff to be helpful. they have their own set of hotel rules never heard of anywhere else.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
    7
    17
    6
    5
    3
See reviews for
2
15
8
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Chennai (Madras), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 21, 2013

i was there for 3 nights in feb'13.hotel is in prime location.rooms having very decent and clean environment.tariff is quit reasonable as per room size and service.hotel provide good quality toiletry.food is available around the clock.staff is friendly and help full.my experience was good in this hotel...in short loved it..

Room Tip: hotel don't have open window in any room..
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewmanagement, Guest Relations Manager at Hotel Palm D'OR, responded to this review, October 17, 2013
Dear Guest
Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. Guest Feedback encourage us in improving our service.It is our endeavor to provide you with the best of the services while you stay in our hotel. As our guest's satisfaction is our main priority, it is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.

Thanks and Regards
Hotel Management
9873371533
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 16, 2013 via mobile

We arrived in Delhi obviously as very scared, first time, naive,travellers, needless to say, we had booked our hotel online which was in Indian terms fairly pricey and ordered a taxi to pick us from the airport, which we know now was pretty expensive, the room was dark and dirty (no window) - the sheets had stains and hairs on them.. The manager was pushy and pretty insistent we book things with him I.e. train he quoted 1200 rps each, luckily we trusted out instincts and booked it ourselves as it was 400 rps each.
I think we would have enjoyed our stay in delhi much more if we had stayed at another hotel!

  • Stayed February 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 9, 2013

I booked this place due to the reviews of tripadvisor and Agoda. This place is very overpriced compared to other accommodations in the area and it is not clean. This was my fifth visit to India and the dinner I ordered was perhaps one of the worst i've had. I recommend looking around before booking this hotel.

  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2013

Its a good hotel with the best of the services. The best thing is food is available 24 hrs and the taste is delicious.The rooms are small but cozy beautifully done.

Location is near to New Delhi station.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewmanagement, Guest Relations Manager at Hotel Palm D'OR, responded to this review, October 17, 2013
Dear Guest
Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. Guest Feedback encourage us in improving our service.It is our endeavor to provide you with the best of the services while you stay in our hotel. As our guest's satisfaction is our main priority, it is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.

Thanks and Regards
Hotel Management
9873371533
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 17, 2013

I stayed at hotel for 2 nights ...hotel is well located in central delhi , walking distance from new delhi railway station, i stayed at room no 402 room was medium size, clean , furniture were well arranged ,ventilation heating/cooling was fine , but hot water at desire tempreture was not available even after reporting, Food quality at hotel is average.Intercom at top is always ringing at morning time and metallic noise disturb sleeps in night time.staff were friendly .travel desk was also helpful you can get one day tour package at reasonable rate.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewmanagement, Guest Relations Manager at Hotel Palm D'OR, responded to this review, October 17, 2013
Dear Guest
Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. Guest Feedback encourage us in improving our service.It is our endeavor to provide you with the best of the services while you stay in our hotel. As our guest's satisfaction is our main priority, it is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.

Thanks and Regards
Hotel Management
9873371533
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

we had great time there and I am specially tankful from sandeep sir he is very great man and he know how to make happy his clients. but the owner have to add more facility to there clients .
the room, room services, bathroom and bathroom services was very great I really like it but the main problem that I had was Wi_Fi problem hope this service will be great next time.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewmanagement, Guest Relations Manager at Hotel Palm D'OR, responded to this review, October 17, 2013
Dear Guest
Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. Guest Feedback encourage us in improving our service.It is our endeavor to provide you with the best of the services while you stay in our hotel. As our guest's satisfaction is our main priority, it is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.

Thanks and Regards
Hotel Management
9873371533
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palm D'OR

Address: 8595/1 DB Gurta Road | 8595/1,D. B Gupta Road, Pahar Gunj, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #536 of 598 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Palm D'OR 3*
Official Description (provided by the hotel):
Welcome to ‘Palm Dor’ where our service is impeccable and your satisfaction is inevitable. Hospitality and culture of India is remarkable and keeping the culture intact, we bow and wish you “Namaste.” ... more   less 
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