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“Don't stay here!” 2 of 5 stars
Review of Hotel Palm D'OR

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Hotel Palm D'OR
3.0 of 5 Hotel   |   8595/1 DB Gurta Road | 8595/1,D. B Gupta Road, Pahar Gunj, New Delhi 110055, India (Pahar Ganj)   |  
Hotel amenities
Ranked #529 of 593 hotels in New Delhi
New York City, New York
1 review
2 helpful votes 2 helpful votes
“Don't stay here!”
2 of 5 stars Reviewed February 9, 2013

I booked this place due to the reviews of tripadvisor and Agoda. This place is very overpriced compared to other accommodations in the area and it is not clean. This was my fifth visit to India and the dinner I ordered was perhaps one of the worst i've had. I recommend looking around before booking this hotel.

  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 people have reviewed this hotel

Traveler rating
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    6
    4
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2013

Its a good hotel with the best of the services. The best thing is food is available 24 hrs and the taste is delicious.The rooms are small but cozy beautifully done.

Location is near to New Delhi station.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewmanagement, Guest Relations Manager at Hotel Palm D'OR, responded to this review, October 17, 2013
Dear Guest
Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. Guest Feedback encourage us in improving our service.It is our endeavor to provide you with the best of the services while you stay in our hotel. As our guest's satisfaction is our main priority, it is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.

Thanks and Regards
Hotel Management
9873371533
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 17, 2013

I stayed at hotel for 2 nights ...hotel is well located in central delhi , walking distance from new delhi railway station, i stayed at room no 402 room was medium size, clean , furniture were well arranged ,ventilation heating/cooling was fine , but hot water at desire tempreture was not available even after reporting, Food quality at hotel is average.Intercom at top is always ringing at morning time and metallic noise disturb sleeps in night time.staff were friendly .travel desk was also helpful you can get one day tour package at reasonable rate.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewmanagement, Guest Relations Manager at Hotel Palm D'OR, responded to this review, October 17, 2013
Dear Guest
Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. Guest Feedback encourage us in improving our service.It is our endeavor to provide you with the best of the services while you stay in our hotel. As our guest's satisfaction is our main priority, it is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.

Thanks and Regards
Hotel Management
9873371533
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

we had great time there and I am specially tankful from sandeep sir he is very great man and he know how to make happy his clients. but the owner have to add more facility to there clients .
the room, room services, bathroom and bathroom services was very great I really like it but the main problem that I had was Wi_Fi problem hope this service will be great next time.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewmanagement, Guest Relations Manager at Hotel Palm D'OR, responded to this review, October 17, 2013
Dear Guest
Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. Guest Feedback encourage us in improving our service.It is our endeavor to provide you with the best of the services while you stay in our hotel. As our guest's satisfaction is our main priority, it is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.

Thanks and Regards
Hotel Management
9873371533
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 31, 2012

Really not worth what you pay, not sure if other hotels in the area are better but its run down, my first instinct was to check for evidence of bed bugs, there was no room key, the breakfast looked like a gamble. Can't recommend this for a couple expecting basic western level of comfort

Room Tip: The in house travel agency got us our best driver this whole trip, request Mohindra as your driver h...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
india
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 12, 2012

palm dor ( ex - mapple inn ) , this is my 3rd year stay in the hotel ,booked through ibibo.com, was there in aug 2012 , business room 202 .Room was good , bed is comfortable , big window facing the road , mini fridge , LCD , complimentary buffet Breakfast with enough variety for our hunger , 24 hrs room service , food is good , economical , hygienic. Staff is good , they arranged me a taxi for international airport at morning 4:00 at Rs 500 which is quite good . Room was cleaned daily , bathroom is also good , 24hrs hot / cold water with nice amenities . However in compare to 2010 the water pressure of shower has decreased , , but ok..its a small thing ....at the end a satisfactory stay

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reviewmanagement, Guest Relations Manager at Hotel Palm D'OR, responded to this review, October 17, 2013
Dear Guest
Thank you for choosing our hotel for your recent stay in New Delhi. We have read your comments about the hotel and we greatly appreciate that you took the time to write them. Guest Feedback encourage us in improving our service.It is our endeavor to provide you with the best of the services while you stay in our hotel. As our guest's satisfaction is our main priority, it is very important for us that our guests’ experiences are shared. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at our hotel.

Thanks and Regards
Hotel Management
9873371533
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palm D'OR

Address: 8595/1 DB Gurta Road | 8595/1,D. B Gupta Road, Pahar Gunj, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #529 of 593 hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Palm D'OR 3*
Official Description (provided by the hotel):
Welcome to ‘Palm Dor’ where our service is impeccable and your satisfaction is inevitable. Hospitality and culture of India is remarkable and keeping the culture intact, we bow and wish you “Namaste.” ... more   less 
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