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“Great food, good stay” 4 of 5 stars
Review of Sheraton New Delhi

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Sheraton New Delhi
5.0 of 5 Hotel   |   District Centre | Saket, New Delhi 110017, India   |  
Hotel amenities
Ranked #26 of 626 Hotels in New Delhi
Certificate of Excellence 2014
Chennai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great food, good stay”
4 of 5 stars Reviewed June 22, 2010

I would choose this hotel mainly for the food; The food, especially paneer paratha was too good. Why is the food so costly? Even if you convert it to euros or USD, it is so costly. The service as in the other sheraton hotels was very good. The stay was pleasant;

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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831 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangalore, India
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 21, 2010

Sheraton NEw Delhi was located in Saket which I was not aware when I booked the place. I was a Starwood member but they would not give me points because it was done by my travel agency! The hotel is confusing as Sheraton is better know for the ITC hotel where the heads of States stay.

The rooms here were average. Nothing remarkable/ I would have preferred a better quality bed and pillow. They did not have feather pillows without which I could not sleep.

The restaurant was average too. Mainly the coffee shop. Again needs some renovation urgently/

If you have no other choice, try this hotel/ Else go to the other sheraton/

  • Stayed March 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mumbai
Top Contributor
54 reviews 54 reviews
35 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 15, 2010

The ITC Sheraton is a lovely charming hotel in New Delhi. very conveniently located. It has dedicated rooms for women travellers - with lots of little luxuries for women. I loved the feeling of being pampered and secure! The service is excellent and as with all ITC hotels, the food is out of this world.

  • Stayed March 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
89 reviews 89 reviews
70 hotel reviews
Reviews in 69 cities Reviews in 69 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 14, 2010

I stayed here for 4 nights and found the hotel to exceed my expectations.

The rooms were well appointed and roomy. Everything worked like it should, including the simple plug in internet access. Even the TV had its channels organised in an order that made sense. I always ask for non-smoking rooms & this was the first hotel with carpet floors that Ive stayed in that clearly was a non-smoking room all the time!

The restaurants are good without being exceptional, but I enjoyed the breakfasts most of all. All the usual buffet foods were there, plus some unusual treats that other hotels dont always have. The view from the baywatch cafe was also quite nice. Room service was prompt and tasty.

All the staff were friendly & helpful. I was always greeted with a smile and nothing was ever too much trouble.

I also need to make special mention of how they helped me out. My flight out was at midnight and so on asking what I could do to keep my room, they kindly allowed me to pay for a half day for Rs 4000, even though it was very last minute & realistically I was in my room until 8pm. Of course, this wasnt in high season, but I was still appreciative of their flexibility.

The only negative is that it is quite far out from the city centre. However, my business was largely on the south side & Noida, so this wasnt an issue. I tend to find that travel around Delhi can be long-winded irrespective of where you stay. The hotel is on the way to the airport which was good.

One of the best hotels in Delhi.

  • Stayed June 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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delhi
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 10, 2010

As the title suggest, they 'Baywatch' whoch is there coffee shop is one of the bests i would say! There dessert and salad buffets have outstanding variety and are pretty economically priced. The bread basket which they offer has an enormous variety. Since i am a veg, i love there Kabab platter here which are more than enough for a single person! And the Funghi Pizza is definitely value for money and yummy! The view from Baywatch is amazing during evening, specially if you are seated close to the huge glass panes facing the swimming pool! Exceptional and outstanding environment..true to the Sheraton brand!

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mumbai
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2010

One of the most frequented place when we travel to Delhi.. Stayed for almost 2 weeks at a stretch in Feb 2010.
Amazing Food, Spacious Rooms, Great Service, Very Very Comfortable.....
the only disadvantage is the location..... Saket is too far from the city center and other prime business locations in delhi....
if you don't mind being stuck in traffic jams... this is the place for u
must visit atleast once though !!

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2010

Sheraton is one among the finest hotels in Delhi. Their entire staff is co-operative. I have always been arranging our office staffs as well the foreign delegation come to India to Sheraton itself. As everybody may know there is always a cancellation policy of any hotel, which vary from 24/48/72 hrs, their office staff keeps checking with the guest/contact person for their confirmation, so that there cancellation does not affects the guest as well as the hotel. Till now, I have never got any sort of complain or any difficulty in giving bookings to them. Always for regular guest, they do their best for making the room available, which is very necessary as there may be emergency meetings all of a sudden. I will just like to add that we must never compromise with the quality. My only request to them is to increase the reservation timings little more or the reservations people should have 24 hrs service in shift duty also. This will really help in the growth of the Hotel

  • Stayed March 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Sheraton New Delhi, responded to this review, May 21, 2010
Thank you for your encouraging comments. We value your patronage and we are pleased to inform you that you may access Room Reservations on a 24 hours basis at Sheraton New Delhi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#17 Business Hotel in New Delhi
#26 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton Delhi
Sheraton Maurya Delhi
Maurya Sheraton New Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Sheraton Delhi

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