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“Namaste” 4 of 5 stars
Review of Sheraton New Delhi

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Sheraton New Delhi
5.0 of 5 Hotel   |   District Centre | Saket, New Delhi 110017, India   |  
Hotel amenities
Ranked #25 of 626 Hotels in New Delhi
Certificate of Excellence 2014
London, United Kingdom
Top Contributor
57 reviews 57 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
“Namaste”
4 of 5 stars Reviewed June 21, 2014 via mobile

Great hotel with fitness facilities and health spa. Pool deck area clean but noisy due to the main road in the vicinity.
Ordered some good by the pool which arrived over 45 mins later. So be prepared. The buffet for lunch/dinner inside is great value for money and offers a variety of both Indian and continental dishes.
There is also a business center if you need an office away from the office. Internet is wifi and there are 3 price ranges 600R 1200R or 2000R High speed internet fast internet and super fast internet. To be honest I used the 600 one and could also stream Netflix and other videos without a problem.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, June 27, 2014
Dear Guest,
I would like to take this opportunity to thank you for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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830 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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  • Dutch first
  • English first
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English first
Allentown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

Excellent service from the concierge, Virendra, He did help me out again this time. He is Very well spoken, polite, helpful and it's credit to the Sheraton Hotel, well done. Would definitely recommend this hotel every time.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, June 21, 2014
Dear Guest,
I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had a great experience at the hotel. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel and look forward to your next visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2014

Great service as ever in India, but especially from the concierge, Virendra, on this occasion. Very well spoken, polite, helpful and a credit to the Sheraton Hotel, well done. Would definitely recommend this hotel every time.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, June 16, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback on the services provided by Virendra. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
midlands
Top Contributor
59 reviews 59 reviews
36 hotel reviews
Reviews in 44 cities Reviews in 44 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 10, 2014

The rooms are comfortable and cleaned at least once a day - more if you require, but a useful privacy button means you are not bothered if you don't want to be. The pool was very pleasant and cleaned daily. Although there were very few sunbeds and parasols, each was provided with a towel. There was no pool bar. There was a very well equipped gym.
In the room every day was usually left some local delicacy. I think the fruit was a good idea (with fruit knife thoughtfully provided) but the small cakes did not look very appetising at the end of the day. I was pleased to receive cheese and biscuits but the biscuits were soft and the cheese curled up.
Plenty of towels, a towelling robe, lotions, soap, toothbrush etc provided, also a kettle, teabags
and coffee and complementary water. An iron, shoe cleaning equipment etc, all in the room.
The concierge staff can arrange a car and guide for trips but it is much more expensive than going straight to a local car hire company.
I felt that it was very annoying that you had to pay an expensive daily rate for Wi-Fi. This really should be free.
There is a shopping mall just at the back of the hotel with an ATM.
Had some problems with the key not opening the room which was a bit of a nuisance but it was sorted out pretty quickly.
Security is good and I felt safe there. I only had breakfast and there was a reasonable choice although I would have liked more choice of breads/rolls. You can have a pancake or waffle or pourri cooked freshly. The other food seemed expensive. The staff were all very attentive.
One of the services I liked most was that a member of staff called Manoj Kumar, was there to meet me at the airport and again to take me to the correct place with my luggage at the end. This was very helpful and reassuring.
The staff were friendly and I would be pleased to stay there again.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed June 10, 2014

Pan Asian offers a variety of Asian Cuisines ranging from Chinese, Thai, Malaysian , Korean to Mongolian. Lovely Food, Great Service, Nice Experience...................................................

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, June 16, 2014
Dear Guest,
I would like to take this opportunity to thank you for dining in Pan Asian at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 9, 2014

The ITC Sheraton New Delhi is situated in South Delhi and near enough to the airport for a one night stop over as taxi fare to and from airport is roughly £10 each way.

Behind the hotel is 3 shopping Malls with a decent food court.
Hotel situated in a pleasant area.

Miss Shanii on reception was very helpful. Room was very comfortable with good TV sevice and internet connection was good.
I had spicy curried prawns one night in the restaurant which was very good.

I spent a couple of hours after work relaxing in Lobby Lounge.
This is run by Mr. Amit and his staff. Two who stand out are Mr. Danraj and Mr. Yogeth for their outstanding service and advice on where to find things.

I'm going back next month.

Room Tip: Back side of hotel is better as no traffic noise.
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, June 14, 2014
Dear Guest,
I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had an great experience at the hotel. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel and look forward to your next visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 9, 2014

Very impressed with professional, discreet, timely and considerate service provided by concierge staff. I needed some last minute items that were only available outside of hotel. I was helped by Virendra Kewel who acted so impressively when I placed my request...nothing is a problem here...service is so friendly and astonishingly good. Thank you.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review, June 12, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback on the services provided by Virendra & Kewal. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in New Delhi
#13 Luxury Hotel in New Delhi
#16 Business Hotel in New Delhi
#26 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton Delhi
Sheraton Maurya Delhi
Maurya Sheraton New Delhi
Sheraton Maurya New Delhi
Hotel Sheraton Delhi
Sheraton Delhi

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