We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Brilliant” 5 of 5 stars
Review of Sheraton New Delhi

Save Saved
You added Sheraton New Delhi to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sheraton New Delhi
5.0 of 5 Hotel   |   District Centre | Saket, New Delhi 110017, India   |  
Hotel amenities
Ranked #14 of 593 hotels in New Delhi
Chennai (Madras), India
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Brilliant”
5 of 5 stars Reviewed December 31, 2013

Sheraton Hotel & Towers embodies the very spirit of personalisation and hospitality. We spent 9 days for an official Learning Conference and were pampered to the hilt by a team of dedicated, creative and enthusiastic staff who went out of their way to make the event a grand success.
Brilliant in one word, succinctly put.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, General Manager at Sheraton New Delhi, responded to this review, January 3, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our team. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

645 people have reviewed this hotel

Traveler rating
    379
    193
    54
    14
    5
See reviews for
82
81
58
359
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
london
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 29, 2013

Stayed one night for business, large hotel in the Saket area very close to shopping mall. Staff attentive , efficient and welcoming. Room very comfortable. Used the spa facilities pedicure and massage excellent great price. I also had room service a biryani really good large portion. Will definitely recommend

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, General Manager at Sheraton New Delhi, responded to this review, January 3, 2014
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2013 via mobile

Good hotel in good location with nice reception areas. Rooms are looking a little tired now and need updating, especially for the price. Staff were helpful. Would stay again for work but probably not as a holiday hotel.

  • Stayed December 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 25, 2013

The hotel is strategically located, nice hotel old but with standard ITC excellent service you will like it. club lounge is very nice gives you a very nice view. Three malls at a stone throw away are again a great attraction. Staff is very warm and courteous, would go out of the way to help. In all i wished i could stay a little longer

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, General Manager at Sheraton New Delhi, responded to this review, December 27, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our team. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanover, New Hampshire
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2013

We enjoyed our one night stay at the Sheraton. The service was great, particularly Vinayak, who knew our names and made sure everything from check-in to check-out went smoothly. Breakfast was very good and some items were made-to-order as you preferred. There was great variety, including churros, quiche, and dosas. They even had a Santa Claus (it was Christmas) handing out cookies.

The room was quite nice, with a small sofa (upgraded as a platinum guest) and a fruit plate. They were very accommodating with internet, giving us another card for extra devices. The internet worked very well. The room had a full-sized hair dryer and an adjustable (different modes) shower head. Overall we were very happy with the Sheraton and truly had no complaints upon checking out. The only improvement might be an extra blanket in the room.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, General Manager at Sheraton New Delhi, responded to this review, December 28, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is our endeavor to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience. Thank you once again for your recognition and we look forward your continued visits.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed December 24, 2013

We were a bunch of 50 guys to attend a training program for a period of 8 days. The care taken the hotel staff and attention given to details made us feel at home. A guy was having severe cough , a cough syrup was kept in his room. A guy loved to paint , the hotel had a canvas & paints kept in his room. The food was awesome and the F&B guys ensured there was variety to keep us engaged all thro 8 days !

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, General Manager at Sheraton New Delhi, responded to this review, December 27, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our team. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2013

The check in was very smooth and the staff was very courteous. Front office staff was extremely pleasing and warm. neat and clean rooms with good amenities. Prompt room service and good food quality. specialty restaurant Dakshin in good and upto international standards.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenitaNewDelhi, General Manager at Sheraton New Delhi, responded to this review, December 27, 2013
Dear Guest,
I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit.
Yours sincerely,
Benita Sharma
Area Manager - Golden Triangle &
General Manager - WelcomHotel Sheraton New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Sheraton New Delhi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in New Delhi
#9 Business Hotel in New Delhi
#9 Luxury Hotel in New Delhi
#18 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Tingo, TripOnline SA, Despegar.com, Expedia and Venere so you can book your Sheraton New Delhi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton New Delhi Hotel New Delhi
Sheraton Maurya Delhi
Sheraton Maurya New Delhi
Maurya Sheraton Delhi
Hotel Sheraton Delhi
Maurya Sheraton New Delhi
Sheraton Delhi

Owners: What's your side of the story?

If you own or manage Sheraton New Delhi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.