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“Good for Family” 4 of 5 stars
Review of Madhuban Hotel

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Madhuban Hotel
3.5 of 5 Small Hotel   |   B-71, Greater Kailash-1, New Delhi 110048, India (Formerly Madhuban Managed by Peppermint Hotels)   |  
Hotel amenities
Ranked #112 of 838 New Delhi B&B and Inns
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Good for Family”
4 of 5 stars Reviewed September 26, 2013

Staff for Pretty friendly and was well versed with routes and places of interest was well known. The reception and house keeping was also good. The breakfast was OK, Require more options. South Indian food was notsatisfactory. Room was good and neat. Toilet was neat. The only drawback was lack of swimming pool.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    27
    43
    12
    2
    4
See reviews for
25
17
5
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
1 review
4 of 5 stars Reviewed September 4, 2013 via mobile

Staff was pretty friendly and helpful. Food was good too. I will stay here again. Shopping areas were walking distance.
There was a bank around the corner really changed can see they were very helpful to.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
81 reviews 81 reviews
17 hotel reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 2, 2013

this place was recommended by a colleague and after arriving without doing much if any research, I am no longer going to seek his advice. There is nothing really wrong with the hotel, other than it doesn't have a bar on site but its its location. why on earth would you choose to stay in a hotel which is 40 mins from the city centre? I don't get it. Rooms were reasonably clean, they were spacious, the views are...well, if you like building sites you'll love it here.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vadodara, India
1 review
3 of 5 stars Reviewed July 11, 2013

Rooms are very clean, fresh and good looking. The breakfast food was stale. The poha and idli were hard and it was obvious that they were made yesterday or day before. The Sambhar was also tasting like it was made a couple of day s back. Had pungentness that food gets when gets fermented.

Will request the hotel authorities to look into this immediately.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anil D, General Manager at Madhuban Hotel, responded to this review, July 12, 2013
Dear Guest,


We are delighted that you have taken the trouble to review our hotel online, and are obviously disappointed that we did not meet your expectations.

Peppermint Hotels is a budget boutique brand. Our stated promise is that we offer value pricing with a design sensibility that can be compared to those of boutique hotels.

Your concern about the food has been taken very seriously, and there has been no stone unturned in ensuring that what needs to be fixed has been attended to.

At Peppermint we strive to offer the best value to our guests, with attentive service, modern properties and lower prices.

We hope to see you at our hotel soon, and at any of our other upcoming locations within India.

If there is anything our team can do for you at anytime please do not hesitate to call upon us.

Thank you,

Team Peppermint
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Top Contributor
76 reviews 76 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 9, 2013

I had booked 2 Double rooms from June 27-30 at the hotel along with my wife and father.
The hotel location was very good 2-3 mins walk to M Block market and about 15-20 mins on the taxi to Saket. The check in process was ok but there was a little confusion with my room being twin room or Double room which was a little odd considering the reservation mentioned the details clearly.
The hotel was neat and clean, and the rooms were also good with comfortable beds and decent size. Breakfast spread was sufficient and the food was a mix of Indian and continental to suit the needs of different guests. The service is good and staff are very willing to help which reflects positive service culture. It is definitely value for money and I would not have any reservations recommending it to anyone who is looking for a short stay in a good location in Delhi.

Room Tip: Rooms on higher floors are good.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anil D, General Manager at Madhuban Hotel, responded to this review, July 11, 2013
Dear Guest,

Greetings from Peppermint Hotels!

I thank you for taking out your valuable time & sharing your experience with us. It indeed is our pleasure to know that you had a wonderful time & spent precious moment with your better half at our Hotel. Your generous praise about the hotel is highly appreciated.

We always appreciate hearing from our guests, especially regarding places of improvement and we will most definitely learn from the concerns highlighted by you and use this feedback as a tool to upgrade our product & services. Your comments are taken in a constructive manner and will be studied and improved upon.

I look forward to welcome you again!!!

Warm Regards,
Team Peppermint
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Hong Kong, China
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 5, 2013

I have stayed 3 times in the last 6 months and this hotel is simply super value for money in a city which can charge even more exorbitant than Europe in high season!

The rooms are clean, neat, spacious (the bathrooms are very simple - but still clean and neat - (they could improve on their toiletries and the way they lay out the bathroom though)

The restaurant serves decent food and very low prices, room service is also efficient and good (no hotel bar)

Location is super - next to GK markets so plenty of restaurants, great shopping, banks, money changers everything within 5 mins drive. Pretty central for train, airport & sight seeing.

The hotels staff are very helpful.

Highly recommend

Room Tip: choose a corner room more spacious
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anil D, General Manager at Madhuban Hotel, responded to this review, July 7, 2013
Dear Guest,

Greetings from Team Peppermint!

Thank you so much for your review. We are extremely encouraged by your kind words, and will continue to strive to exceed your expectations. We appreciate your candid feedback, which only helps us improve the product and services.

We look forward to your continued patronage and feedback.

We look forward to your seeing you at the hotel again (and again!).

Best Regards,
Team Peppermint
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 30, 2013

We stayed in family group of 8 persons in four rooms for two days , location is very central near market & other location of New Delhi is also nearby . Rooms were clean & staff were cooperative .
Breakfast menu was good with Indian ,continental variety . It's value for money in Delhi .

Room Tip: Rooms on one side is bigger & better
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anil D, General Manager at Madhuban Hotel, responded to this review, May 24, 2013
Dear Ms. Sheela,

Thank you for your review. We sincerely appreciate the time you have taken to write this out.

We are happy to know that you enjoyed staying at our hotel.

We appreciate your candid feedback, which only helps us improve the product and services.

With Peppermint, we are trying to create a category of hotels - one for the global nomad on a budget, for the young at heart, and for those who want to experience a different style of service. I hope in your brief visit to our hotel we communicated our vision and delivered on our product promise.

We look forward to welcoming you to the hotel again (and again!)

Best regards,
Team Peppermint
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Madhuban Hotel

Address: B-71, Greater Kailash-1, New Delhi 110048, India (Formerly Madhuban Managed by Peppermint Hotels)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #112 of 838 B&Bs / Inns in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Madhuban Hotel 3.5*
Number of rooms: 41
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