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“excellent stay” 4 of 5 stars
Review of Madhuban Hotel

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Madhuban Hotel
3.5 of 5 Small Hotel   |   B-71, Greater Kailash-1, New Delhi 110048, India (Formerly Madhuban Managed by Peppermint Hotels)   |  
Hotel amenities
Ranked #110 of 838 New Delhi B&B and Inns
Delhi, Delhi, India
1 review
“excellent stay”
4 of 5 stars Reviewed October 17, 2012

Its very nice experience i had in Hotel maduban(Peppermint Group). The staff are so hostile and friendly and I would like to thanks specially to Mr.Pavan Kumar who was there when I need any thing.

Keep up the good work Pawan.Wish you a great carrier ahead and request you to be always same with all the guest you are dealing with.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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88 reviews from our community

Traveler rating
    27
    43
    12
    2
    4
See reviews for
25
17
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2012

Ticked all boxes. Friendly staff, clean, simple room, quiet. We were looking for a place where we could rest our heads, shower, have breakfast and not travel too much ( traffic is terrible in Delh) Madhuban fitted the bill exactly and we will stay here again. And it was nice to have "proper" coffee for breakfast,not horrible instant .

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
2 of 5 stars Reviewed October 6, 2012

The first time I went to Madhuban I had a great time with my girlfriend. The staff was courteous and everything was comfortable. The rooms were nice and tidy.
However, the second time around the receptionist asked for my gf's ID card. I personally take offense on that. Are they not trained well to distinguish between a couple and a guy with a hooker? I was particularly miffed at the way the receptionist sternly insisted on the ID card. Which I eventually did submit, but his behaviour was far from acceptable.

Mr. Sumit Dhar was particularly kind and understanding and it was due to his handling of the matter that we eventually stayed that night. I have nothing but praises for him.

After the first time Madhuban was our definite go-to hotel whenever we wanted to spend some time, but now after this incident I don't think I'll go back. My gf certainly won't.

Room Tip: I'd have strongly suggested this hotel for couples if my last experience weren't so bad.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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New Delhi, India
1 review
5 of 5 stars Reviewed October 1, 2012

It was a pleasure staying at the hotel which was booked for the Marriage function in our family. Stayed there for 3 nights from 24th till 27th September, 2012. The hotel has a modern feel with well equipped rooms and an equally efficient staff to say the least. The main show host were Mr. Sumit Dhar, Mr. ANil Dogra and Mr. Bheem Singh. These people always had a smile on their face and a very good attitude. They always very eager to fulfill every request from the guests. Food quality is also outstanding.
The only minus that we found was that they are understaffed and and the newer staff requires training. Since I had about 80% of the Hotel booked and rest was booked by other guest leading to packed capacity which seems that the staff at hand were struggling to look after specially in the kitchen department which requires a bit of working into.
Overall the experience was very good and I would even say at par with any 4 Star hotel that i've stayed at.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ludhiana, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 28, 2012

Stayed at Madhuban at a family wedding for 3 nights between Sep 24 and 27th 2012. On the whole a very good experience. A very new and modern hotel. Very good rooms. The quality of all facilities was excellent. Staff have a very good attitude and always have a smile on their faces starting from the top itself. Their managers like, Sumit Dhar, Anil Dogra, Bheem Singh are all outstanding and always very eager to fulfill every request from the guests with a smile. Food quality is also outstanding. Rooms are also very well maintained and are very modern.

Minus points: Few of the staff are very new and need training. Also, the place is understaffed and not equipped to handle more than 60-70% capacity crowd. As we had taken almost 80% of the hotel rooms and the reamining 20% had some long stay customers, the hotel staff were struggling to look after all the requests which lead to a long waiting time for orders to be completed.

Overall i would rate the hotel to be excellent value for money.A very modern place at an excellent location. Staff attitude is very good. Food quality and cleanliness is excellent as well.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gurgaon, India
1 review
5 of 5 stars Reviewed September 17, 2012

I recently visited your hotel and it was such a nice experience staying in it.

i loved the rooms and specially food. I like the facilities provided in such an economical budget.

I hope to get some more discounts so that i can go for a stay again.

Room Tip: Prefer room no.202. such a beautiful room with good view.
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  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed September 17, 2012

It was a pleasure staying in this hotel.Would definitely recommend it for other travelers, perfect service ! The staff is very helpful and willing to help you out with whatever question you have !!
The room was enormous, as was the bathroom which was spotlessly clean.The food was top notch offering everything we could think of and beautifully presented.The staff were immaculately presented, efficient and friendly.I will never consider staying anywhere else!!

Thanks for the Good Tym, Team "Madhuban managed by Peppermint"...!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Madhuban Hotel

Address: B-71, Greater Kailash-1, New Delhi 110048, India (Formerly Madhuban Managed by Peppermint Hotels)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #110 of 838 B&Bs / Inns in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Madhuban Hotel 3.5*
Number of rooms: 41
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