Raj was always responsive when I asked any questions leading up to our trip to Delhi and Agra in January. But Rashan was our driver. Rashan was always on time, very polite and always looking out for us. He would always tell us to be careful of this and that, what to look out for etc. He would stay with the car when we went to visit somewhere and all of our belongings were always safe. We did meet Raj on our second day for a little bit.
I was pregnant on this trip, so Rashan was extra careful when driving. Especially over speed bumps. I definitely felt safe with him driving. Nothing was ever a problem. If we wanted to go somewhere else instead, it wasn't an issue at all.
The only negatives are I wish his English was a little bit better. Sometimes we would have questions about what we were looking at out the window or just general questions as to why some things are the way they are and it wasn't easy to have a full conversation. We got by without any issues, but it would've been nice to learn more. Other than, that there was no heat in Rashan's car. It was 1 degree C/33 degree F so it was REALLY cold. I was wearing multiple layers, gloves and a blanket in his car and it was still so very cold. When all of the attractions are outdoors, you look forward to a warm car and it wasn't :-( Just our luck on this trip as apparently they only get about 10 of those really cold days a year.
I would recommend this company as everything was run smoothly and everything that was promised was delivered.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.