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“GOOD HOTEL” 4 of 5 stars
Review of WelcomHotel Dwarka

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WelcomHotel Dwarka
5.0 of 5 Hotel   |   Plot No. 3 Sector 10, New Delhi 110075, India (Formerly The Emporio Hotel)   |  
Hotel amenities
Ranked #39 of 626 Hotels in New Delhi
Certificate of Excellence
New Delhi, India
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
51 helpful votes 51 helpful votes
“GOOD HOTEL”
4 of 5 stars Reviewed yesterday NEW

I stayed in the Hotel in April 2015.Comfortable room with good air-conditioning.
Breakfast at the coffee shop was EXCELLENT...VFM. but Lunch was disappointing as limited items were kept. Would not care to have my meals there.They say their other Restaurant K& K specializes in Non-Veg food.Coud not make it to this Rest. but will do so some day.
Surprisingly they offer 30 minutes of free internet and that too at the Business Centre. Why can't free internet be offered in room as other hotels do.

The staff is courteous and helpful.

Room Tip: All rooms are good
See more room tips
  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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507 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was a lovely hotel to escape to among the hub bub of Delhi. They worked hard to make everyone happy. The room was clean and well maintained. The buffet was very good, with a great selection of food.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, today
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carterton, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for over three weeks with business. Everyone was very keen to help us out over the duration of our stay, particularly with our demanding transport requirements. Food was good quality, although service was occasionally slow with the waiters needing some coaxing.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, today
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 2 days ago NEW

One of the best hotels i stayed at. our check in was quick after our long trip. rooms were spacious clean and decor lovely, gym was fun also the pool area. Breakfast was lovely, the other resturants were beautiful . Staff was very helpful and friendly. Was sad to leave but hope to go back soon. We were from South Africa

Room Tip: our room faced the pool area.
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  • Stayed May 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, today
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

One of the happiest moments for me, wife and kid!! We celebrated our first wedding anniversary stayed in this hotel for 1 nights and 2 days. This place was simply awesome and romantic too. The staff were very friendly, gentle with kid I must say a very caring staff our room service was amazing.
We had the buffet breakfast in Pavilion 75 where breakfast is served is lavish with a variety of cuisines simply tasty, we eat Indian breakfast dedicated South Indian and many more. We had Lunch Buffet it was multi cuisine had varieties of mouth watering food like Thai, North Indian and many more. One of the romantic place was The K & K (kababs and kurries) restaurant where we had candle light Dinner the resturant lit with 1000 candles and the ambience was really romantic where we cut our Anniversary cake and had a mouth watering delecious food. My first anniversary celebration in Welcome Hotel was really romantic and unforgetable.
Thank you!!

Room Tip: Call the Hotel and ask them for the desired room.
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  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, today
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

From being stuck in a faulty hotel lift for 20 minutes to experiencing the worst table service in my life, this hotel is truly appalling.

The Waiters take your order and instead of writing it down, they try to remember it and subsequently they get it all wrong. I stayed here over 3 weeks and meal times became so farcical that I expected my order to be incorrect every time, which it was.

The internet is expensive and very slow, again, a poor quality service.

No air conditioning in the gym makes it almost impossible to run on the treadmills.

The swimming pool area is 'cleaned' while you're sat around it instead of being cleaned before it's opened. The pool itself is filthy.

Whoever awarded this hotel 5* needs to experience a REAL 5* Hotel.

In my experience, this hotel would be lucky to get 3*.

I certainly won't ever be back and it has put me off India for life.

Stayed May 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, today
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor.

I have taken cognizance of your feedback regarding Services, Air-conditioning & Internet amongst others. Without offering any excuse, I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in order to enhance our services.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I want to commend a few people for their really excellent service. My colleague and I stayed at the WelcomHotel in Dwarka for several days last January, flew to Assam for a few days, then came back to the WelcomHotel for the afternoon and evening, as we had a very late flight back to the US. The hotel's baggage room was closed as Obama was visiting Delhi during the period we were there, but Lalita and Neepika worked with management to find a way to store our big bags while we were gone. Amnan, Gaurau, and Manesh made sure we just what we wanted as far as the room and that we got a good price. They took wonderful care of us.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, today
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

Your appreciation has been conveyed to Lalita, Deepika, Aman, Gaurav and Manish and I am sure that your recommendation will go a long way in encouraging them.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WelcomHotel Dwarka

Address: Plot No. 3 Sector 10, New Delhi 110075, India (Formerly The Emporio Hotel)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in New Delhi
#28 Family Hotel in New Delhi
#34 Romantic Hotel in New Delhi
#37 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — WelcomHotel Dwarka 5*
Number of rooms: 394
Official Description (provided by the hotel):
Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City. ... more   less 
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Also Known As:
Lebua New Delhi Hotel New Delhi

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