I really liked the hotel overall. The ambience was v good. the check in and check out were super smooth. The rooms were spacious, elegant and well appointed.
However what stopped me from rating excellent were less than ordinary food specially dinner buffet was dismal, imagine having a characterless biryani and spicy curries at ITC property. Breakfast was standard fare, not great but acceptable. I was a part of a group so did not order a la carte.
The strangest part was inconsistent housekeeping services, my tea cups were left uncleaned, sometimes the room tea supplies were not replenished, bed sheets were changed some days and not on other, pillows left unarranged on one day etc. Was it because i was a corporate guest not paying out of pocket , i don't know still it was unbecoming of a prestigious hotel.
Overall i will definitely come again, hoping to see better food and housekeeping. Its clean, pleasant, great location and great rooms!
- Official Description (provided by the hotel):
- Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City. ... more less
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- Also Known As:
- Lebua New Delhi Hotel New Delhi