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“Nice place to stay” 4 of 5 stars
Review of WelcomHotel Dwarka

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WelcomHotel Dwarka
5.0 of 5 Hotel   |   Plot No. 3 Sector 10, New Delhi 110075, India (Formerly The Emporio Hotel)   |  
Hotel amenities
Ranked #34 of 620 Hotels in New Delhi
Certificate of Excellence 2014
New Delhi, India
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Nice place to stay”
4 of 5 stars Reviewed yesterday NEW

Stayed there one night. Comfortable beds- so comfortable that we overslept and missed the flight the next day. Location ideal for travellers as it is very close to the airport. Clean bathrooms. In room dining - the crab risotto and tiramisu were excellent. Would stay there again. Staff very helpful and professional. There is a mall attached to the hotel - useful for last minute purchases.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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472 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The staff has been the most gracious ,kind, and helpful . Some of the best I have ever encountered in my travels . This has been my first trip to India . I am thankful to feel welcomed from the good people of the WelcomHotel Dwarka.
Thank You ....
Sherry C. from California

  • Stayed April 2015, traveled with friends
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 3 days ago
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Truly 5 star experience, very courteous staff, spic and span, rooms are very spacious, good range of toiletries, prompt room service. It makes overall experience great.

Hotel has another positive, its very close to Dwarka Sector-10 metro station.

Room Tip: Higher floor rooms are excellent
See more room tips
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 5 days ago
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Mateo, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

WelcomHotel Dwarka is a lovely, contemporary hotel near a few commercial and government buildings and adjacent but not directly connected to a small shopping mall with about ten restaurants and stores. A significant part of their clientele are business people holding meetings at the hotel and tour groups. The hotel location is not too far from the airport and on the west side making it easy for us to continue our trip to Jaipur.
The light rail station is just a block away. The trains are clean, comfortable, cheap and easy to use. The trip to Connaught Place, the center of New Delhi, took less time than by car and avoided the chaotic street traffic.
The bright spot was the hotel dinner buffet staffed with a friendly staff helping us with our choices. Rarely do we look forward to buffets in the US, but when traveling overseas hotel buffets offer opportunities to sample many local dishes and not get stuck with a single entree which we may not like. The Pavillion 75 Restaurant in the hotel surprised us with both northern and southern Indian cuisine. In the San Francisco Bay area most Indian restaurants serve northern, tandoori food. This restaurant served dosa, sambar and other southern Indian dishes that was better than the meals we later had in Kerala in southern India. For those less adventurous there are Chinese and continental dishes. The restaurant staff, including Sameet (forgive my spelling), were helpful suggesting a variety of crepes made of a batter of lentils and rice flour.
We spent 3 nights and enjoyed our stay.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 5 days ago
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

Your appreciation has been conveyed to Sameet and I am sure that your recommendation will go a long way in encouraging him.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was beautiful - when we drove up to the hotel in the middle of the night, we are surprised at how nice it was. They have a indoor mall that's still in the works and a glass elevator that's super classy. The food was great with lots of options, including special diets. I ate until I had no space in my belly! I noticed a lot of business travelers which assured me we made a good choice. The only issue I had was our dinner bill. I was over $155 US for 5 people. I almost fainted when we got the bill. You live and learn. Also internet was at a cost - seriously? In this day and age, some one actually charges for Wifi? The other issue I had is how far everything was - it took us over 45 minutes to get to city center. Hmmm? Nonetheless, great hotel. Just watch your bottom dollar.

Room Tip: huge hotel, super clean rooms with lots of modern amenities. very hospitable staff.
See more room tips
  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 6 days ago
Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated our Hotel and the hospitality displayed by our Associates.

We have taken note of your comments on Dinner Bill and WiFi amongst others. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mauritius
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at WelcomHotel for 3 nights/4days. We booked the hotel online a couple of hours before checkin. We arrived at around 22:30 from the airport. The checkin was smooth and quick.
The only trouble we had was our luggage was not brought to our room. The bell boy did note our room number on the luggage.
After about an hour, i called the reception to inquire and i was promised that our luggage would be sent to our room. We received the luggage the NEXT morning after i called the reception again.

The room was spacious with a nice and comfy bed. The bathroom was spacious and had all the essential toiletries. The view from the window was awesome. We had 2 bottles of mineral water daily.
The room has a mini fridge and an ironing board/iron.

Shower was great with 24 hours hot water. There was 1 bathrobe and a pair of slippers.

The restaurant was really good. The buffet dinner costs around Rs1500 per person at pavilion 75.
The breakfast was included in our package.

On a side note, the lower floors of the hotel is a mall(The pinnacle mall). There is a shop where you can buy soft drinks, snacks, sweets. There is also a wine/beer shop where you can buy inexpensive booze and bring to your room.

And most importantly, the nearest metro station is about 100 meters away. So if you plan to do metro tourism, welcomhotel dwarka is a nice place to stay.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 6 days ago
Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated our Hotel and the hospitality displayed by our Associates.

We have taken note of your feedback on luggage amongst others. Please be assured that the same has been viewed very earnestly and necessary corrective action has been initiated to address the same.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Faridabad, India
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has very neat and big rooms with all modern amenities. The restaurants are excellent a=with very warm and caring staffs... The bar has cozy interior with good use of candles... The breakfast can take care of different taste buds... Overall good experience...

Room Tip: The ground floor of the hotel is a mall and a good place to shop as well
See more room tips
  • Stayed April 2015, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 1 week ago
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.

Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WelcomHotel Dwarka

Address: Plot No. 3 Sector 10, New Delhi 110075, India (Formerly The Emporio Hotel)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in New Delhi
#30 Business Hotel in New Delhi
#33 Family Hotel in New Delhi
#36 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — WelcomHotel Dwarka 5*
Number of rooms: 394
Official Description (provided by the hotel):
Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City. ... more   less 
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Also Known As:
Lebua New Delhi Hotel New Delhi

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