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“Comfortable and service-oriented staff” 5 of 5 stars
Review of WelcomHotel Dwarka

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WelcomHotel Dwarka
5.0 of 5 Hotel   |   Plot No. 3 Sector 10, New Delhi 110075, India (Formerly The Emporio Hotel)   |  
Hotel amenities
Ranked #32 of 612 Hotels in New Delhi
Certificate of Excellence 2014
New Delhi, India
1 review
“Comfortable and service-oriented staff”
5 of 5 stars Reviewed yesterday NEW

I just spent a few nights at the WelcomHotel Dwarka and found it to be a great place to settle into Delhi. The location is close to the airport, and very convenient to the metro. The staff is competent and helpful. The beds are very comfortable and there is no musty smell i the rooms as is often the case at hotels in the Delhi area. The fitness center is nicely equipped, and the on-site restaurants are more than adequate. I was able to meet with a number of people at the hotel and found the lobby area to be very suitable for these informal meetings. I will plan to stay here again.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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421 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for business last week. It's a very good value for the business traveler. The staff was helpful, there was fast wifi available (for a charge), and the restaurants were good. The daal at the K&K was some of the best I've ever had. It also has very reasonably-priced massages. Anil the masseuse was amazing for working out the muscle kinks that come with travel.

Stayed March 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
4 of 5 stars Reviewed 2 days ago NEW

The property is fairly close to the airport, which makes it convenient. But what has distinguished this stay was the exemplary service that the front desk and concierge has provided during my stay. I was part of a large group and Maninder was professional, helpful and courteous. She offered to provide me with some needed translation services and even offered to help me tie my sari! Ashish at the concierge desk went over and above by not only making restaurant recommendations outside the hotel for us, but by calling ahead and ensuring we had fantastic service at this restaurant. He even purchased a gift for a colleague when he learned that the restaurant request was for a birthday celebration.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Myself and my wife checked in this hotel on early morning on 21st feb.
We were very well received even at that late hrs and we were made comfortable within no time.
The floor on which we were logged was comfortable the floor manager Mr. Abhishek and the Exe. House keeper was very courteous & very prompt and pleasant manner.
We felt like as we were at our own house. Staff at the reception and the pavilion where we had dinner was very presentable and food was high quality. I would like to specially thank and appreciate Ankit Rahul. My special thanks to very beautiful very well mannered Maninder who has really looked after us in a desired manner expected of a session executive of the hotel. My congratulation to her and other staff members. I and on behalf of my wife would like to thank everyone for everything what they did for us. God may bless them.

  • Stayed February 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel is very nice , which is very near to airport as well as metro station . The food is very nice at pavilion 75 . Hotel staff is very nice specially Himanshu ,Neha , Lalita, Sarah , Anupama ,Ruma Deepika . Housekeeping staff is also very nice and they provide very nice service.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 2 days ago
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.
Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

Your appreciation has been conveyed to Himanshu, Neha, Lalita, Sarah, Anupama, Ruma and Deepika and I am sure that your recommendation will go a long way in encouraging them.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at welcome hotel in the month of Feb, the nice property with fabulous staff. Special thanks to ruma and anupama, they were kind and helpful. Highly recommended.will visit again and recommend to my friends and r

  • Stayed February 2015
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 2 days ago
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.
Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

Your appreciation has been conveyed to Ruma and Anupama and I am sure that your recommendation will go a long way in encouraging them.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merrijig, Victoria, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 days ago NEW

From the moment we walked into this this hotel I knew that it would be an excellent place for my wife and I to stay. A little way out of the city but very close to the aiport. we were also near the Delhi metro and had a great day visiting markets and great eating places around Delhi. The metro is very efficient and safe for foreign tourists. Special thanks to Maninder who looked after us while we were staying in the hotel. She managed our check which was very quick and personally escorted us to our room. Thank you also to Ashish on the travel desk who gave us very good information on what we should see in Delhi. We could not fault this hotel and would stay again. Oh and the food in the restaurants was excellent

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review, 2 days ago
'Greetings from WelcomHotel Dwarka'

Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates.
Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality".

Your appreciation has been conveyed to Maninder and Ashish and I am sure that your recommendation will go a long way in encouraging them.

We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'.

With best regards,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about WelcomHotel Dwarka

Address: Plot No. 3 Sector 10, New Delhi 110075, India (Formerly The Emporio Hotel)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in New Delhi
#31 Business Hotel in New Delhi
#33 Family Hotel in New Delhi
#34 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — WelcomHotel Dwarka 5*
Number of rooms: 394
Official Description (provided by the hotel):
Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City. ... more   less 
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Also Known As:
Lebua New Delhi Hotel New Delhi

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