We chose this area to be near our family during a short trip to Delhi, the Metro is walking distance but you get the usual dust and broken infrastructure as soon as you walk out of this or any other Hotel in most parts of India - not the Hotels fault.
Check in was smooth, usual passports and credit card pre-authorisation on account.
We had problems with drainage in our bathroom and someone came up within a few minutes and fixed the issue. Both restaurants are very good and no complaints. K&K has over a thousand tea lights - get there early before they die out.
Most evenings we left "DND" sign outside the room, one occasion we didn't and found someone had been in the room and also taken the 110 rupees from top of the fridge. The notes were left as small tips to various people, I made complaints to three (yes 3) people, the manager in charge came up to the room and said he is investigating who was there in the afternoon, I had to remind him it happened in the evening, anyway he did not get back. the sad thing is the Manager was saying they only check if anything is required in Bathroom and do not turn over beds - what's the point as I can call down if I need anything. Suggestion use DND at all times and don’t leave money lying about. If the Hotel needs to get back to me for any reason, we stayed 17-21 Feb room 824.
Rupali & Poonam were always smiling and very helpful, you will find them floating in beautiful sarees in the reception area.
Improving the service.
Sort out the evening bed turn down service and tell staff not to take money that is lying around – very bad indeed, zero value add.
Internet should be free and not extortionately priced
On one occasion we found some workers scooping human excrement from the manholes on the service road that also leads guests to the Mall at the back, a good idea would be to give them small tents so to hide the contents of overflowing manholes when they are lifted.
- Official Description (provided by the hotel):
- Location: 20 minute drive from Indira Gandhi International Airport - Distance to Airport 13.00 Km. Easy access to the Delhi Metro System and the NH 8 Highway. Conveniently connected to the airport, the Hotel is in New Delhi (Dwarka), close to Dada Dev Mandir. Distance from City Center 22.00 Km. Conveniently located in Asia's largest sub-city Dwarka, WelcomHotel Dwarka New Delhi invites you to discover one of the world's most vibrant cities filled with a distinct culture, ancient traditions and a fascinating history. The hotel is an inclusive blend of contemporary design and International services standards, offering a unique experience to the discerning traveler. The Hotel offers a range of accommodation across its 393 elegant, well equipped rooms and suites. The cuisine offering, rich with ITC Hotels' brands, comprises of K&K - a speciality Indian restaurant and Pavilion 75, the all day dining restaurant. Soon to be launched are Ghungroo, a contemporary night club that provides an ideal ambience to unwind and Shanghai Club - a signature restaurant serving authentic Chinese cuisine. State-of-the-art conference facilities of close to 1600 meter square including two spacious banquet venues and two meeting rooms, provide ample room to deliberate or celebrate any occasion. The recreation, beauty and fitness facilities comprise of a Swimming Pool, Gymnasium, Beauty Salon and a Club lounge to relax and rejuvenate. The hotel is a perfect expression of the locale and evokes both the warmth and the cosmopolitan panorama of the Capital City. ... more less
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- Also Known As:
- Lebua New Delhi Hotel New Delhi