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“But what about a shake up on the restaurant floor?” 4 of 5 stars
Review of Crowne Plaza New Delhi Mayur Vihar Noida

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Crowne Plaza New Delhi Mayur Vihar Noida
4.0 of 5 Hotel   |   13B Mayur Vihar, District Centre, New Delhi 110091, India (Formerly Hilton New Delhi-Noida-Mayur Vihar)   |  
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Ranked #70 of 607 Hotels in New Delhi
Larvik, Norway
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“But what about a shake up on the restaurant floor?”
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights at this wonderful hotel. The rooms were just great, the food was better than we expected, the staff was friendly and attentiv. All except the waiters in the restaurant. They were friendly all right, but completely unorganised, forgetting things all the time, pouring red wine when we ordered white, forgetting coffe, etc. etc. That is why this establishment gets one point off.

  • Stayed November 2014, traveled with friends
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review, 5 days ago
Dear Ivark,

Thank you for sharing your recent experience at Crowne Plaza New Delhi Mayur Vihar Noida.

I am very pleased that our hotel and service highlighted your experience with us. Your points, as mentioned, are being addressed by my team members, who continue to work hard to ensure the high standards and quality of our service.

Please be assured that your feedback helps us to focus on what is important for our guests and we truly hope for another opportunity to deliver a better stay experience to you. Thank you for staying with us and we look forward to welcoming you back in the future.

Yours Sincerely,
Vikas Oswal
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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54 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Dibrugarh, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel with all the amenities ...stayed I the 14th Floor. Good location... very good for business traveller having work in Noida. Breakfast is very good but the service is a little disoriented. Didn't like the layout of the breakfast arrangement. Front office is very hospitable. Highly recommended in Noida area.

Room Tip: Rooms in the higher floor facing the back is preferable with look ariel view of metro .
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  • Stayed October 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review, 1 week ago
Dear Siddhartha,

Thank you very much for sharing you feedback and we are delighted to know the fact that you liked the hotel and the services.

However we apologies for the service shortfall related to food and beverage services. We will discuss your feedback with the respective team members.

We really feel proud to have guests like you who is loyal to our brand and highly recommends it as well.

Look forward to see you again.

Yours Sincerely,
Vikas Oswal
Hotel Manager
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Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 night .we were in group so had booked 3 rooms.Its typical Crown plaza hotel but i felt that lots have to be done in front office.we checked in around 7 pm but our surprise no one was present at front office .one attended from concierge tried to check us in leaving guest to move luggage around .
The rooms are pretty big and adequate for 3 persons.The breakfast offered is plenty with lots of variety .
Another think that perhaps front office failed to update my stay for points in rewards club.i guess there is something missing in front office

  • Stayed September 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review, 1 week ago
Dear Chhatwalks

We are thankful for sharing your valuable feedback and glad to learn that you liked our rooms and buffet breakfast. Albeit at the same time we apologies for the service shortfall related to front office services.

We assure you that your feedback will be discussed with the respective team members and will give no chance of complaint should you choose to visit our hotel next time.

Hope to see you again.

Yours Sincerely,
Vikas Oswal
Hotel Manager
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Stockholm
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My 2 night stay was in all very nice while doing business in Noida.

The positives:
Excellent service, comfy beds (on the soft side) great breakfast.

Improvement areas:
Pool was closed, location quite dull, breakfast service a little disorganised.

Stayed October 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review, 2 weeks ago
Dear Sir / Madam,

Thank you for taking the time to post your feedback from your recent stay with us.

Whilst we are glad that your overall experience was positive, we are sorry for the service shortfall related to Pool and buffet breakfast. We assure you that your feedback will be addressed with our team members who continue to work hard to ensure the high standards and quality of our service.

We hope to see you again in the near future and would be delighted to welcome you back.

Yours Sincerely
Vikas Oswal
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

very nice hotel no complants at all rooms are good service is good its located outside the city center with nothng of any interest in the immediate vicinty bare i mind that traffic in delhi is a nightmare the hotel has a pool and food we thought was good the arport s about 45mins to a hour away depending on traffic

Room Tip: if you would lke to wonder around delhi under your ow steam book a hotel closer to the city
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review, 2 weeks ago
Dear Anthonyjames1000

We are pleased to know that our hotel staff lived up to your expectation. We recommend exploring our great city from the Blue Line Metro Station, which is only 500 meters away and connects guests to Delhi city centre within 20 minutes. Sector 18 for shopping and dining options is only 10 minutes away by car. I really appreciate for sharing your valuable feedback.

Hope to serve you in future as well, whenever you plan your next trip to India.

Yours Sincerely
Vikas Oswal
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is a five start Hotel with Excellent Lobby...
Mainly it has things...
1.Nice Business Breakfast
2.Lovely Rooms
3.Excellent Bed n Bed Spread
4.Very Spacious BathRoom
5.Convenient Location for the Work in Noida
6.Very much coneected to Metro so can go to any Location across delhi nd reaches very fast

Room Tip: Almost all the Business Rooms are Similar.. But PoolSide room will give U better options
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  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review, 2 weeks ago
Dear Honeyish,

It gives us am immense pleasure to learn that you have liked almost about everything related o our hotel starting from rooms, breakfast and location. We at Crowne Plaza Mayur Vihar make sure to offer five star standard services to our guests.

Am delighted to know that we could make your stay comfortable. We really look forward to serve you in future as well with the same kind of services.

Yours Sincerely
Vikas Oswal
Hotel Manager
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London
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Crowne Plaza Mayur Vihar for two nights as part of our tour of Rajasthan. The hotel is very modern and the facilities are excellent. The staff were very friendly and helpful, especially when we arrived after 15 hours of travelling. The buffet breakfast was great, plenty of choice with an excellent omelette chef! The hotel is not close to much but as we had a driver that was not a problem. The bed was extremely comfortable - I would have been happy to stay for more than 2 days!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review, 4 weeks ago
Dear LondonTraveller13,
The pleasure was ours to deliver an outstanding stay experience to you. Thank you for your generous compliments and feedback, it is rewarding for my team to realise that their warmth and professionalism made made your stay memorable. We would be delighted to welcome you back with our warm hospitality, should you return to New Delhi in the future.

Yours sincerely,
Vikas Oswal
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza New Delhi Mayur Vihar Noida

Address: 13B Mayur Vihar, District Centre, New Delhi 110091, India (Formerly Hilton New Delhi-Noida-Mayur Vihar)
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #70 of 607 Hotels in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza New Delhi Mayur Vihar Noida 4*
Number of rooms: 160
Official Description (provided by the hotel):
Located just off the DND Flyway, the Crowne Plaza New Delhi Mayur Vihar Noida hotel is just a short 20 minute drive to the commercial hub of NOIDA and Pragati Maidan. The excellent location provides an ideal base for guests traveling to key business districts such as Mohan Cooperative Industrial Area, Jasola and Nehru Place. Corporate travelers will appreciate amenities including the 24-hour business center with flexible meeting space, and high-speed Internet access. Visit the shops at Connaught Place in Delhi's city center, just 25-minutes' drive from this New Delhi hotel. Popular tourist attractions like the Akshardham Temple, Rajghat, Old Fort and Humayuns Tomb are also less than 20 minutes. The metro station and the new Taj Expressway are close by, offering easy access to the magnificent Taj Mahal in Agra. Unwind in one of 160 spacious guest rooms, starting at a spacious 392 square feet. Enjoy delicious all-day dining at Infinity and savor mouthwatering Italian, continental and specialty Indian cuisine. Swim some laps in the outdoor pool or workout at the fitness center featuring the latest cardiovascular and strength training equipment. For the ultimate indulgence, book a pampering treatment at the Eros Spa. Guests at this New Delhi hotel can take advantage of the excellent facilities on offer at the adjacent Holiday Inn New Delhi Mayur Vihar Noida. Enjoy tempting dining options including Cafe on 3 and the Roadhouse Bar & Grill. ... more   less 
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