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“A very good hotel with spacious rooms and great service” 4 of 5 stars
Review of Holiday Inn New Delhi Mayur Vihar Noida

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Holiday Inn New Delhi Mayur Vihar Noida
5.0 of 5 Hotel   |   Mayur Vihar | 13A Mayur Vihar, District Centre, New Delhi 110 091, India (Formerly DoubleTree By Hilton New Delhi-Noida-Mayur Vihar)   |  
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Ranked #91 of 612 Hotels in New Delhi
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A very good hotel with spacious rooms and great service”
4 of 5 stars Reviewed yesterday NEW

My experience staying at Holiday Inn was fabulous. They have very courteous staff and all my requests were handled immediately. The rooms and bathroom are spacious. The poolside is also very nice. The gym is well maintained with good trainers. The breakfast had a good spread and was tasty. But the other meals could have better food.

  • Stayed February 2015, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

Traveler rating
    29
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Bengaluru (Bangalore), India
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Post the last experience at the Radisson Blu, I was a little apprehensive but right from the time of the check in things went smoothly. I walked into the room and was surprised at the size of the room - really large (particular since i had stayed at the Holiday Inn at Regents park). Staff in general were great but I cannot say the same for the Cafe One restaurant - never once was my table set up and it took many tries to get someone to serve me. Overall service was impressive. The food at breakfast was really good.

I got a room on the 12th floor. Industrial waste land view and I wouldn't select the place for that. Really close to the metro station if that is important.

Although I did not use the fitness center, it looked pretty good.

Room Tip: Register for the IHG rewards points - it adds up and you get free Wi Fi
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  • Stayed February 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Holiday Inn New Delhi Mayur Vihar Noida, responded to this review, 2 days ago
Dear ArunsView,

Thank you for your feedback and above all for appreciating our rooms.

We apologies for the inconvenience caused to you during your time spend at Cafe on 3. Same has been escalated to the concerned department. Our goal is to consistently provide the best service to our guests.Your comments are valuable to us and will be taken care. I hope you will give us another opportunity to serve you in future.

Looking forward to welcome you back in your next trip.

Warm Regards

Sanjay Keswani
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dehradun, India
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed for a night after booking for two nights. It is a pity that such good property is managed so unprofessionally. The front desk executives don't know how to smile, as if they have been trained to be so. Strange, how such people manage to get into the hospitality industry.
Worst is the buffet area. Staffed with 8 male and lone female execs, nothing appears to be in order. Even cutlery and drinking water arrive at your table after many requests. Any food tray getting empty never gets refilled while you find the guys merry making near the bar counter. Nobody bothers to ask your room number unless you volunteer to get the bill and sign it. It is a MESS in real sense.

  • Stayed February 2015
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Holiday Inn New Delhi Mayur Vihar Noida, responded to this review, 2 days ago
Dear Devachakra,

Greetings from Holiday Inn New Delhi Mayur Vihar Noida !!

Thank You for sharing your feedback.
It is with sincere regret that I note your dissatisfaction with our services. The experience you have been through is unacceptable and I apologize for the inconvenience caused to you during your stay. We are committed to provide superior experience to all our valued guests during their stay with us.
Conscious that any explanation cannot completely erase the unsatisfying experience you have been through, I hope you will give us another opportunity to regain your confidence.

Warm regards

Sanjay Keswani
Hotel Manager
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Chula Vista, California
Top Contributor
89 reviews 89 reviews
35 hotel reviews
Reviews in 49 cities Reviews in 49 cities
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a room for 3 people using my reward points. Check in was quick and easy. They gave us a complementary scarf when we checked in. It was a nice gesture. The hotel was nice and clean, but the room was a bit on the small side. There was also a window between the shower and bedroom. It was a bit strange. Our room had 2 twin size beds. We asked the guy that walked us to our room if a rollaway bed was going to brought to our room. He said that is was an additional fee. I'm not sure why they allowed us to book 3 people in a room if they are going to charge us an additional fee for a 3rd bed. The Double Tree by Hilton in Agra gave us a rollaway bed without us even asking. Anyways, we complained and stated that they shouldn't have permitted us to book 3 people in a room, if a 3rd bed isn't going to be provided free of charge. We mentioned that we are all platinum members (which is true) with IHG and a rollaway bed appeared a few minutes later free of charge. The beds were comfortable, but the walls were thin. We could hear the people next to us talking when they woke up in the early morning hours. The hotel is located next to the highway going to Agra. It's very convenient if making the trip to the Taj Mahal. We received a free drink coupon when we checked in and used it for coffee and juice in the morning. Overall, a decent stay and probably would stay here again if ever in Delhi.

  • Stayed February 2015, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Holiday Inn New Delhi Mayur Vihar Noida, responded to this review, 6 days ago
Dear Sir,

First of all my apologies for the inconvenience caused to you and we are proud to have you as our Platinum member. Your feedback has been seriously taken and do give us another chance when you are in Delhi next.

Thank you so much for appreciating our location as it is very well connected.

We look to forward to welcoming you back and assure you have a great stay with us.

Your Sincerely,

Sanjay Keswani
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here recently and was impressed by the efficiency of the check-in, the quality of the room maintenance and the pleasant stay. The ambience was good, the toilet was well maintained and the breakfast had good variety and was of good quality. The staff were courteous and warm and it was obvious that this property was being well managed. One comment I have is pretty general to many hotels - considering that most hotels of this type cater to large numbers of Indian business travellers, I feel that a health faucet needs to be incorporated in the toilets. Even the highest category luxury hotels today have that facility and it makes sense to have this done, at least in a select number of rooms.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Holiday Inn New Delhi Mayur Vihar Noida, responded to this review, 1 week ago
Dear Sujeet,

Thank you so much for staying with us and sharing your feedback.

It is really great to know that you appreciate our services and facilities.

Look forward to welcome you back.

Your Sincerely,

Sanjay Keswani,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of good Hotel to stay within the vicinity of Noida, I have been staying in this hotel every month three to four nights. All the rooms and the bathrooms are maintained very well, the upkeep of the property is also very good. The restaurant and choice of food especially for breakfast and dinner is commendable.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Holiday Inn New Delhi Mayur Vihar Noida, responded to this review, 1 week ago
Dear Ajit,

Thank you staying with us and sharing your feedback.

It feels great to learn that you liked our breakfast and Dinner, you must try our Sunday Brunch on your next visit.

Looking forward for your next visit.

Your Sincerely,

Sanjay Keswani,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice place to stay, Nice ambience, Well connected and pretty much a business place and also a very good holiday place. The variety for the breakfast was very good. The team was courteous and was caring. Hotel room was very clean, nice and well maintained. Even though the temperature outside was very cold (for a person from Chennai), room temperature was good. Room service was pretty quick and to our requirements. Overall a nice experience

Room Tip: Rooms on the other side of the main road is very quiet
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  • Stayed February 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_MayurVihar, General Manager at Holiday Inn New Delhi Mayur Vihar Noida, responded to this review, 2 weeks ago
Dear Sankarivijay,

Thank you so much for you valuable feedback.

Great to learn that you liked our services and room.

We wish to welcome you back on your next visit to New Delhi.

Your Sincerely,

Sanjay Keswani
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn New Delhi Mayur Vihar Noida

Address: Mayur Vihar | 13A Mayur Vihar, District Centre, New Delhi 110 091, India (Formerly DoubleTree By Hilton New Delhi-Noida-Mayur Vihar)
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 612 Hotels in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Holiday Inn New Delhi Mayur Vihar Noida 5*
Number of rooms: 193
Official Description (provided by the hotel):
Located just off the DND Flyway, this New Delhi hotel is a 10 to 20 minute drive from the commercial hub of NOIDA and Pragati Maidan and offers easy access to key business districts Mohan Cooperative Industrial Area, Jasola and Nehru Place. Stay connected during your stay in the 24-hour business center which features a boardroom and two meeting rooms or host an event in the 5000 sq. ft. conference and banqueting facility for up to 650 guests. This New Delhi hotel is a 25-minute drive from shopping at Connaught Place in Delhi's city center and a 10 to 20 minute drive from tourist attractions like the Akshardham Temple, Rajghat, Old Fort and Humayun's Tomb. The metro station is just 500 meters away and the hotel is also close to the new Taj Expressway, making it the perfect base for guests visiting the Taj Mahal in Agra. This Delhi hotel's 193 guest rooms, including two suites, start at a spacious 333 sq. ft., some of the largest accommodation in the city. Dine in Cafe on 3, the all-day dining restaurant that serves Asian and Mediterranean cuisine and Roadhouse Bar & Grill that offers quintessential American cuisine. Relax by the outdoor swimming pool or enjoy a work out in the fitness center. Guests are welcome to use the facilities at the adjacent Crowne Plaza New Delhi Noida Mayur Vihar including dining at Infinity, the Italian influenced all day dining restaurant, and Eros Spa. ... more   less 
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