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DoubleTree By Hilton New Delhi-Noida-Mayur Vihar: Traveler Reviews

5.0 of 5
Mayur Vihar | 13A Mayur Vihar, District Centre, New Delhi 110 091, India
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DoubleTree By Hilton New Delhi-Noida-Mayur Vihar
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Ranked #35 of 561 hotels in New Delhi
Most recent review
4 of 5 stars Reviewed March 16, 2013
YugeshKathmandu Kathmandu
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139 reviews from our community

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Traveler rating
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Kathmandu
1 review
“Good hotel but far from city”
4 of 5 stars Reviewed March 16, 2013

This hotel is far away from city center but thank god metro is there and it is just 200m away. Of course, room is nice, clean and good size. Buffet breakfast in the restaurant is superb. Overall, good hotel with good hospitality service.

Room Tip: Higher floors have less A/C unit noise
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask YugeshKathmandu about DoubleTree By Hilton New Delhi-Noida-Mayur Vihar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DT_HiltonNoida_GM, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
March 17, 2013
Dear YugeshKathmandu,

Thank you for your kind review of DoubleTree by Hilton New Delhi Noida Mayur Vihar. We are delighted that you enjoyed your stay with us.

We are pleased to learn that you were happy with the guest room, our breakfast buffet spread and service. We appreciate your positive feedback and look forward to welcoming you back soon.

Yours sincerely,
Scott Thomson
General Manager
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Bangalore, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good stay but inexperienced service.”
3 of 5 stars Reviewed March 10, 2013

Good stay but inexperienced service. No provision of IPod dock in room nor has heating in room. Would rate low on "Value for Money" vis. a vis. spend in other Hotels.
Dining is well priced and good quality

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask rngbhatia about DoubleTree By Hilton New Delhi-Noida-Mayur Vihar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DT_HiltonNoida_GM, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
March 12, 2013
Dear rngbhatia,

Thank you for sharing your thoughts and insights from your recent stay at DoubleTree by Hilton New Delhi Noida Mayur Vihar. We always appreciate receiving feedback from our guests.

Whilst we are pleased that you were generally satisfied with your stay and our food quality, we are sorry that our service and guest room did not meet with your expectations. Please rest assured that the team continues to dedicate themselves to delivering the best personalised service and experience to all our guests.

We hope for another opportunity to extend a better stay experience to you, should you return to New Delhi in the future.

Yours sincerely,
Scott Thomson
General Manager
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New Delhi, Delhi, India
1 review
“Appreciation to GM office”
4 of 5 stars Reviewed March 9, 2013

We held a birthday party for our dear girl's first birthday in this hotel. The party was overall good but there were few hiccups at the end which kind of dumped our spirits. I wrote an average review on tripadvisor least expecting anyone would ever read it. I am pleasantly surprised when very next day I had a call from their sales team and they patiently listened to my inputs. I still cannot believe that this is happening in India! I must appreciate the GM office and Sales director taking the matter so seriously! This shows the high standards and value that Hilton stands for and I am sure our next visit to the hotel will be much much better. Few good points about this hotel that I missed earlier, cleanliness, good reach for people in south delhi, noida and east delhi. Best is the food it is bound to please your palate(and tickle your taste buds!). Thanks again for listening!

Room Tip: Clean rooms and good food.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask shalu1986 about DoubleTree By Hilton New Delhi-Noida-Mayur Vihar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DT_HiltonNoida_GM, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
March 12, 2013
Dear shalu1986,

My team and I extend our warm thanks for your kind note on Tripadvisor, we are pleased that you are happy with the outcome of your recent feedback.

All of us here are committed to delivering an exemplary level of personalised service to all our guests and it was our pleasure to be of service to you. We very much appreciate your positive feedback on the cleanliness of the hotel and especially the food quality, which was a highlight for you despite the circumstances of your last experience with us.

Your continued patronage is valuable to us and we look forward to seeing you again soon.

Yours sincerely,
Scott Thomson
General Manager
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Prague, Czech Republic
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“Good but far away”
4 of 5 stars Reviewed March 6, 2013

Unless you have something to do in Noida, this hotel is far away from city center and travel is taking ages especially with traffic. If you dont mind travelling public transport the metro is just 200m away. Room is nice clean and good size. Standard buffet selection on breakfast a good menu in the restaurant. Very good hospitality service as common in India. You can use spa in Hilton just next door.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Petr S about DoubleTree By Hilton New Delhi-Noida-Mayur Vihar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DT_HiltonNoida_GM, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
March 8, 2013
Dear Petr S,

Thank you for your kind review of DoubleTree by Hilton New Delhi Noida Mayur Vihar. We are delighted that you enjoyed our hospitality and your stay.

We appreciate our positive feedback on our room and breakfast buffet selection. The hotel is indeed very close to the Metro station allowing our guests access to almost all parts of Delhi and the National Capital Region (NCR). Noida's business district Sector-18, which offers a variety of shopping and entertainment options, is only 10 minutes away by car or taxi. And it takes 20 minutes to get to Connaught Place, New Delhi city centre.

It will be our pleasure to once again deliver the warm hospitality and good service that made your experience with us a positive and comfortable one.

Yours sincerely,
Scott Thomson
General Manager
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Perth, Australia
Top Contributor
58 reviews 58 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
“Wonderful Hotel”
5 of 5 stars Reviewed March 4, 2013

My husband and I were fortunate enough to have a four night stay in this wonderful hotel. Our room was large and well appointed, with a large bathroom with quality toiletries. Breakfast was excellent, with a good choice to suit everyone. Dinners were also very good in the the Roadhouse Bar and Grill and in the Cafe on 3. Staff were very professional, with the right level of attention and they were friendly.The staff were the best and most accommodating that we encountered during our 2 week stay in India. Prices in the bar and restaurants were good, especially when compared to hotels in Delhi which did not offer the same standard of accommodation or service.
The hotel is withing easy walking distance of two metro stations, should you wish to use an inexpensive way of transport. I felt safe in the company of my husband, or women can use the female only 1st carriage.
The only negative would be the location. Not a pretty view, and the location is a little out of the way. However, this would not deter me from recommending or staying here again. The view is pretty at sunset, and everything is an inexpensive taxi ride away. India is a place of contradictions.

Room Tip: Stay in the higher level floors.
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Cedric_The_Cat for New Delhi
Ask Cedric_The_Cat about DoubleTree By Hilton New Delhi-Noida-Mayur Vihar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DT_HiltonNoida_GM, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
March 4, 2013
Dear Cedric_The_Cat,

My team and I are delighted that you and your husband enjoyed your recent stay at DoubleTree by Hilton New Delhi Noida Mayur Vihar.

Thank you for your positive feedback on our guest room, food quality and our service. It is very encouraging for the team to know that their good hospitality and service were outstanding during your two weeks in India. It was their pleasure to ensure your comfort and well-being during your stay with us.

We appreciate your recommendation of the hotel and look forward to extending once again our warm hospitality to you, should your travels bring you back to New Delhi in the future.

Yours sincerely,
Scott Thomson
General Manager
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Additional Information about DoubleTree By Hilton New Delhi-Noida-Mayur Vihar

Address: Mayur Vihar | 13A Mayur Vihar, District Centre, New Delhi 110 091, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 561 hotels in New Delhi
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
DoubleTree by Hilton New Delhi Noida Mayur Vihar is a contemporary upscale full-service Delhi hotel conveniently located to provide guests easy access to both NOIDA and central Delhi. Strategically located just off the DND Flyway, the hotel is a 10 to 20 minute drive from the commercial hub of NOIDA and Pragati Maidan. The hotel also provides a convenient base for guests who have work in key business districts like Mohan Cooperative Industrial Area, Jasola and Nehru Place. For business travellers, amenities at the hotel include a 24-hour business centre which features a boardroom and two meeting rooms. This Delhi hotel's 5000-square foot conference and banqueting facility can accommodate up to 750 guests. When visiting on leisure, guests are a 25-minute drive from shopping at Connaught Place in Delhi's city centre and a 10- to 20-minute drive from tourist attractions like the Akshardham Temple, Rajghat, Old Fort and Humayun's Tomb. The metro station, just 500 metres from the hotel, provides quick and easy connectivity across the city. This hotel is also ideally placed in close proximity to the new Taj Expressway, providing guests with an ideal base in city from which to proceed to visit the Taj Mahal in Agra. This Delhi hotel's 196 guest rooms, including four suites, start at a spacious 333 square feet, offering among the largest accommodation in the city. Dining at the hotel includes Cafe on 3, the all day dining restaurant that serves Asian and Mediterranean cuisine and Roadhouse Bar & Grill that offers quintessential American cuisine. Recreational facilities at the hotel include an outdoor swimming pool and a fitness centre.Located adjacent to Hilton New Delhi Noida Mayur Vihar, guests at DoubleTree are welcome to avail the facilities of the Hilton including dining at Infinity - the Italian influenced all day dining restaurant, and the state-of-the-art Eros Spa. ... more   less 
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