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DoubleTree By Hilton New Delhi-Noida-Mayur Vihar: Traveler Reviews

5.0 of 5
Mayur Vihar | 13A Mayur Vihar, District Centre, New Delhi 110 091, India
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Ranked #35 of 561 hotels in New Delhi
Most recent review
4 of 5 stars Reviewed February 4, 2013
Sanjoy B Haridwar, India
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139 reviews from our community

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Haridwar, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Customer friendly Business hotel in East Delhi”
4 of 5 stars Reviewed February 4, 2013

If you have business in East Delhi/Noida, this is the place to stay. It is conveniently located at the border of Delhi, bang next to a Metro station & just off the DND flyway. Being a new Hilton property, the upkeep & cleanliness is great & the staff is very co-operative. On many occasions, they go out of the way to help you, an issue with many other stiff lipped hotels in central Delhi. Rates are reasonable & food quality & spread are quite good. Facilities like iron box are available in each room, not so in many other hotels.Overall a good place to stay for Busines as well as leisure.

Room Tip: Choose a pool facing room, the views are great. the other side faces a dirty canal, which may not be...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Hotel, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
February 7, 2013
Dear Sanjoy B,

Thank you for reviewing your recent stay at DoubleTree by Hilton New Delhi Noida Mayur Vihar, it is always a pleasure when our guests enjoy positive experiences with us.

It is very rewarding for the team to realise that their friendly and professional service left you with a wonderful impression. We are delighted that you felt well-looked after and comfortable during your stay.

We are grateful for your kind feedback on our location, room amenities and our food quality. We look forward to delighting you once again with our warm hospitality when you next return to Noida.

Yours sincerely,
Scott Thomson
General Manager
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New Delhi, India
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Good Hotel property in East Delhi”
4 of 5 stars Reviewed February 4, 2013

Good newly built hotel in East Delhi conveniently located just out of DND mayur Vihar Link. Restaurant is good with reasonably priced Buffet which serves excellent Pizza and Pasta. Have good conference rooms and staff is well behaved. Room tarrif are bit on higher side but then same is true for most of good hotels in Delhi. If you have any business work in Nodia good hotel to choose.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Hotel, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
February 14, 2013
Dear yogichoudhary,

Thank you for posting your kind review and recommendation of DoubleTree by Hilton New Delhi Noida Mayur Vihar. We are very pleased to find that our facilities, service and location were all conducive to your business requirements.

We very much appreciate your positive feedback on our conference rooms, service and our buffet spread, especially the pizza and pasta served at Cafe on 3. We look forward to seeing you again soon.

Yours sincerely,
Scott Thomson
General Manager
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
“Perfectly adequate. Half an hour from Connaught Place”
4 of 5 stars Reviewed February 4, 2013

Stayed four or five nights at the Double Tree Noida. The staff are excellent as is the upkeep of the place, which is as you'd expect from Hilton/Doubletree, particularly in a newer property.

Location is not terrible - half an hour from Connaught Place by car depending on traffic. Similar time by metro, depending on the length of the queue for tickets (tip: buy a travel pass for Rps100 or a return fare to save having to queue for hours downtown for your return ticket).

Only other observations:

1) price does not represent great value for money on rooms, but pretty much the going rate for what you'll get elsewhere in Delhi. India needs a good value domestic brand to pick up customers who want similar standards but better value

2) why does Hilton still insist on charging for internet when so many other hotels don't anymore? It's a cash cow (the Hilton i'm staying in tonight offers exactly the same internet iBahn internet service at a 33% higher price than this place - $15 vs $10 - crazy)

3) branding: As others have observed, there seems no obvious distinction btwn Doubletree and the main Hilton brand in India: there is a Hilton branded hotel literally adjoining this Double Tree and it's more or less the same price and not much more luxurious than this place. Even more bizarrely, for the next few nights I've had to move to the Hilton in Janakpuri, which is 10% cheaper than the Double Tree, no worse a location, and feels a much more substantial/venerable hotel.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Eros_Hotel, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
February 15, 2013
Dear HK_Ivan,

Thank you for sharing you valuable insights from your recent stay at DoubleTree by Hilton New Delhi Noida Mayur Vihar. We are pleased that you felt well-looked after during your stay.

Whilst we are glad that you were happy with our service and location, we are sorry to learn that there were aspects of the hotel that did not meet with your expectations. In our on-going efforts to deliver the optimum standards of products and services to all our guests, we very much appreciate receiving constructive feedback to help us further meet the requirements of today's frequent travellers. We invite you to please provide us with more details of your insights and observations to our very capable Customer Relations Executive Ms. Roshni Chakravorty at roshni.chakravorty@hilton.com.

It was our pleasure to be of service to you and we hope for another opportunity to deliver our warm hospitality to you when you next return to New Delhi.

Yours sincerely,
Scott Thomson
General Manager
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Mumbai
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Business Trip for 3 days/ 2 Nights”
4 of 5 stars Reviewed February 4, 2013

Very Nice Hotel for business trip. If your work is in Noida and UP this is the best place to stay. Hotel rooms are very good (clean, with all the requirements like comb/shaving kit/iron box etc).
I liked the Swimming pool very much (Havent used it though). Not very costly (6500+taxes) including good breakfast. Buffet and Food is costly with buffet around 1350+taxes... For a group it does sound economical for dinner and buffet here.

Room Tip: Choose this hotel if you are looking to travel in and arond Noida/UP and suburbs and occasionally to...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SridharV about DoubleTree By Hilton New Delhi-Noida-Mayur Vihar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eros_Hotel, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
February 7, 2013
Dear SridharV,

Thank you for posting your review of DoubleTree by Hilton New Delhi Noida Mayur Vihar, we are delighted that you enjoyed your stay with us.

We really appreciate your feedback on our guest room and facilities, and it is good to know that the hotel suits your business requirements. We look forward to being of service to you again soon.

Yours sincerely,
Scott Thomson
General Manager
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Cincinnati, Ohio
Top Contributor
66 reviews 66 reviews
47 hotel reviews
Reviews in 47 cities Reviews in 47 cities
236 helpful votes 236 helpful votes
“Clean rooms, average food, close to not much”
3 of 5 stars Reviewed January 30, 2013

The Doubletree hotel twin tower to the Hilton typically offers a fair price and value. Average isn't a complaint, but in a city that includes hotels like the Imperial, Hyatt, Taj, etc it's hard to see this as more than an average business hotel. Clean and fairly updated rooms and furnishings complimented by nice, well stocked baths. The hallways show wear and tear of chipped paint, areas of carpet wear and the constant smudge of handprints. The hotel's location at the juncture of major motorway and train, along with a bad time for air quality left the tidy lobby with a very disagreeable odor of outside air pollution. Food in the Roadhouse bar showed some innovation but the conversation shattering music volume could use some consideration. Breakfast was excellent with a savory combination of Indian and continental cuisines as well as made to order foods. Hotel and wait staffs were all ver good. Stay here again? Quick, value stay, yes. Seeking location and finer things in Delhi there are better choices.

Room Tip: The rooms at the end of the halls can adjoin to external escape routes that let in more external air...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ScottThomson, General Manager at DoubleTree By Hilton New Delhi-Noida-Mayur Vihar, responded to this review
January 31, 2013
Dear kvf1,

Thank you for sharing your recent experience at DoubleTree by Hilton New Delhi Noida Mayur Vihar, we are glad that you were generally satisfied with your stay.

We very much appreciate your valuable feedback and are pleased to learn that you were happy with our breakfast buffet quality and the good service your received from the team. You will be glad to know that your comments regarding our hallways and the music volume at Roadhouse Bar & Grill have been addressed by the relevant departments.

It was our pleasure to be of service to you and we look forward to welcoming you back soon.

Yours sincerely,
Scott Thomson
General Manager
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Additional Information about DoubleTree By Hilton New Delhi-Noida-Mayur Vihar

Address: Mayur Vihar | 13A Mayur Vihar, District Centre, New Delhi 110 091, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 561 hotels in New Delhi
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
DoubleTree by Hilton New Delhi Noida Mayur Vihar is a contemporary upscale full-service Delhi hotel conveniently located to provide guests easy access to both NOIDA and central Delhi. Strategically located just off the DND Flyway, the hotel is a 10 to 20 minute drive from the commercial hub of NOIDA and Pragati Maidan. The hotel also provides a convenient base for guests who have work in key business districts like Mohan Cooperative Industrial Area, Jasola and Nehru Place. For business travellers, amenities at the hotel include a 24-hour business centre which features a boardroom and two meeting rooms. This Delhi hotel's 5000-square foot conference and banqueting facility can accommodate up to 750 guests. When visiting on leisure, guests are a 25-minute drive from shopping at Connaught Place in Delhi's city centre and a 10- to 20-minute drive from tourist attractions like the Akshardham Temple, Rajghat, Old Fort and Humayun's Tomb. The metro station, just 500 metres from the hotel, provides quick and easy connectivity across the city. This hotel is also ideally placed in close proximity to the new Taj Expressway, providing guests with an ideal base in city from which to proceed to visit the Taj Mahal in Agra. This Delhi hotel's 196 guest rooms, including four suites, start at a spacious 333 square feet, offering among the largest accommodation in the city. Dining at the hotel includes Cafe on 3, the all day dining restaurant that serves Asian and Mediterranean cuisine and Roadhouse Bar & Grill that offers quintessential American cuisine. Recreational facilities at the hotel include an outdoor swimming pool and a fitness centre.Located adjacent to Hilton New Delhi Noida Mayur Vihar, guests at DoubleTree are welcome to avail the facilities of the Hilton including dining at Infinity - the Italian influenced all day dining restaurant, and the state-of-the-art Eros Spa. ... more   less 
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