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“Good but overpriced” 3 of 5 stars
Review of Fraser Suites New Delhi

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Fraser Suites New Delhi
4.5 of 5 Hotel   |   Plot No.4A,District Center, New Delhi 110091, India   |  
Hotel amenities
Ranked #45 of 608 Hotels in New Delhi
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
“Good but overpriced”
3 of 5 stars Reviewed March 18, 2013

Good: Nice and big room, good breakfast, close to metro (5 min walk), helpful staff

Bad: Room window facing a wall, broken washing machine in room, no shops nearby, not the nicest area in Delhi, everything overpriced (charge Rs100 for a small bottle of water when it costs Rs15 for a litre outside, quoted Rs900 for booking a taxi to train station when it costs Rs300 via internet)

Room Tip: Try ask for a room not facing west which is right next to a new building being constructed
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  • Stayed March 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShafaliC, General Manager at Fraser Suites New Delhi, responded to this review, March 18, 2013
Dear Cuotak,
Thank you for your review about our property, noted that though you were happy with the rooms and the services but felt that the price was high for services and things offered.

It is our constant endevour to work on the feedback of our guests so that it is addressed as soon as possible.We will review our pricing structure and make the necessary changes.
We look forward to welcome you again and assure you of a delightful stay with revision of prices wherever possible.
Thank you
Regards
Shafali R.Chopra
Resident Manager
Fraser Suites New Delhi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    57
    31
    11
    7
    7
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27
20
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 10, 2013

Stayed here for the last part of a 3 week trip in India. It was definitely a nice place to finish our trip as it was very clean and modern. Our room was spacious and clean. They had a fitness room, salon, restaurant - the breakfast buffet was very good and the front desk was very helpful. I would definitely recommend this place for someone who is looking for a luxury accommodation in Delhi but isn't so concerned about being near tourist attractions because it is quite a distance. You can easily catch the train or grab a tuk tuk.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShafaliC, General Manager at Fraser Suites New Delhi, responded to this review, March 13, 2013
Dear Monagahh,

Thank you for your review about our property,we are pleased to know that we were able to meet your expectations and your stay was great. I am happy to know that you liked our breakfast and were happy with the services ,especially of the front office staff.

There are tourist attractions near our property for sight seeing and shopping,numerous temples ,tombs of rulers and forts of the city can be visited which are not very far and also World Heritage sites.We also provide a shuttle service every Sunday to take our guests to places of interest nearby.

We look forward to welcome you again on your next visit to the city and assure you of a pleasant stay.

Thank You
Regards,
Shafali R .Chopra
Resident Manager
Fraser Suites New Delhi
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Chennai, Tamil Nadu, India
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 25, 2013

Long day at office, tired turn into the hotel, hoping to forget the stress and expectation of corporate environment. Lost service team at front desk not adding to the already down spirits.
Than you enter the room, aah a whiff of freshness, nice bed, lovely music system and top it off a corporate meal for dinner on the house. Yes Fraser suites has its few disadvantages, if you are looking for decent meal, lovely live music, good bed, working internet and great breakfast to start. Look no further.

Room Tip: Great place in Delhi, especially if you are on a business trip to Noida.
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shafali464, General Manager at Fraser Suites New Delhi, responded to this review, February 27, 2013
Dear Mr.Ravishanr,

Thank you for your valuable comments about your stay in our property.We strive to meet the expectations of our guests and we are delighted to know that you were happy with our product and services,your view about our front desk has been addressed and we shall ensure that our guests are given a warm welcome after a tiring day out.

We look forward to welcome you on your next visit to the city and assure you of a delightful experience while you stay with us.

Thank You
Regards
Shafali R.Chopra
Resident Manager
Fraser Suites New Delhi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bologna, Italy
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 24, 2013

Have stayed here twice now, and would stay again whenever my budget can stretch to it (or someone else is picking up the tab). Basically, this place will work for you if you are someone who is travelling to Delhi for work or with family, and wants a place where you can establish something like a temporary 'zone of sanity'. Worked example: there is a supermarket nearby (under Mayur Vihar Ext. metro) - if you know Delhi at all you'll know that is already pretty rare - so after a day of work it is possible to come 'home', pick up some stuff, fix some food (each apart and studio has a kitchenette), shove your dirty things in the apartment washing machine, and lie on the sofa / go and use the gym/sauna etc. upstairs / or even, in theory, invite a friend(s) over for a drink. The apartments themselves are as spotlessly clean and mildly soulless (in a 5-star way) as you would expect from a Singapore chain. The only downside is that the area is really a nowhere zone - getting out of here, except to maybe friends colony, is a bit of a trek, and there's definitely nothing in this area itself. So this is going to work if you are looking for your own space and not that in to Delhi, while not willing to take a risk (and it is a big risk) with the ad hoc apartment rentals that list on dedicated sites.

Room Tip: Staying on the top floor is best, as the apartments on lower floors facing the street get a bit of n...
See more room tips
  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shafali464, General Manager at Fraser Suites New Delhi, responded to this review, February 26, 2013
Dear Paninaro_12,

Thank you for the valuable feedback on our property,we are happy to know that we were able to meet your expectarions and you had a pleasant stay.

We strive to satisfy our guest needs and keep up the standards as expected from a brand which is the best for serviced residencies.In order to cater to the needs of our guests we would like to take this opportunity to inform you that we have added an utility store in our premises so that our guests can buy or order whatever is needed for cooking,other items for daily use which would be delivered at the room so that one need not shop for utilities after a tiring day at work or out.We also have a shuttle service which could take you to nearby places and also pick you up on your return.

We look forward to have you stay with us again and assure you of a delightful stay on your next visit to the city.

Thank You
Regards,
Shafali R.Chopra
Resident Manager
Fraser Suites New Delhi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2013

Stayed on the 8th Floor in a 2 bedroom apartment with 2 adults and 2 Children (11 & 130. The apartment and hotel and well appointed and fitted out in terms of appliances (TV's Sat TV, Bose sound systems). The staff are generally pretty good and attentive , but i think are still new and in some cases still learning about Service. We had some problems when we arrived with the Air Con and no water in the room. These were quickly attended too and the water issue was fixed within 30 mins. The Air Con issue was never really solved (essentially it was stuck on 24C and the excuses didn't really stack up. Essentially it was Winter in Delhi so not to warm especially by Delhi standards the line from at least three of people who came to look at the problem was since it was cold outside they were pulling warm in so this was why we couldn't urn it too cold. In fact the Air Con has a Cold setting and I was told by one staff member that this now meant Hot. Ive stayed in Hotels all over the world and spend at leats 50 nights a year in Hotels here in New Zealand and Air Con is Air Con , i.e. I set it to a temperature and makes the room that temperature. In the end this was not a big deal was just a little warm

The Breakfast Buffet is pretty good and was included in the room rate, the gym facilities, Pool Room and Virtual Golf were good although the Spa pool was pretty cold.

It is 3 mins walk from a Metro station, which gets you into the heart of Delhi in about 18 mins

Overall if I was back in Delhi with the family I would definitely look at staying here again but if it was just me or a couple I would probably stay closer in.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShafaliC, General Manager at Fraser Suites New Delhi, responded to this review, January 26, 2013
Dear ZenStone,

Thank you for writing a review about Fraser Suites New Delhi.It is a pleasure to know that you liked our property and had no problems commuting towards Central Delhi.I am also happy to know that you and your family enjoyed the breakfast spread and the recreational facilities.

I deeply regret that there were issues regarding the Air Con in your room and temperature levels set were not to your satisfaction.We constantly strive to keep our guests satisfied as we represent a brand which is committed towards complete guest satisfaction .This matter has been taken up seriously with the concerned department and permanent solutions would be sought.

I look forward to welcome you and your family on your next visit to the city and assure you of a memorable stay in our property.

Thank You
Regards
Shafali R.Chopra
Resident Manager
Fraser Suites New Delhi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
67 reviews 67 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 22, 2013

We stay there for 3 nights with the deal stay 2 nights free 1 night.Its really a good price and good bargain with that promotion.
The room is very clean, room service is fast, price of the food is average and not too expensive, they have chinese food,western food and indian food. Breakfast is great ,staff is very helpfull especially the on duty hotel manager , He is very professional and arrange everything what we need.too bad we forget the name...we met him on 28Dec'12 arround 9 oclock in the morning.
The car rental from the hotel is very worth its more cheap from what tour agency quote us. Overall we are happy to stay there and will come again

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShafaliC, General Manager at Fraser Suites New Delhi, responded to this review, January 24, 2013
Dear TrueForever,

Thank you for writing about Fraser Suites New Delhi and for posting pictures taken by you.

We are happy to know that we met your expectations and you have liked our rooms food ,transportation and the services of our staff.

We take pride in looking after our guests and your positive comments about the effOrts of our hotel duty manager would be conveyed to him and the team.

We would be delighted to welcome you and look forward to being able to serve you on your next visit to the city.

Regards
Shafali R Chopra
Resident Manager
Fraser Suites New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 18, 2013

Building was Ok, Nice ambience. We had a dinner here. The Food was just up to the perfection and that all is in very reasonable value if you compare it with other 5 Stars. Staff is courteous and very helpful. It’s in Mayur Vihar Extension in New Delhi. Its Location is its main disadvantage. The surrounding area outside the facility was not very nice.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShafaliC, General Manager at Fraser Suites New Delhi, responded to this review, January 29, 2013
Dear Amit_Taheem,

Thank you for writing a review about our property,I am happy to know that you liked the services , the food and found our pricing reasonable.

It would be a pleasure to have you stay with us again .We look forward to continued relationship in future and assure you of enhanced services and products.

Thank you
Regards
Shafali R.Chopra
Resident Manager
Fraser Suites New Delhi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Suites New Delhi

Address: Plot No.4A,District Center, New Delhi 110091, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 608 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Fraser Suites New Delhi 4.5*
Number of rooms: 92
Official Description (provided by the hotel):
Fraser Suites New Delhi is a Luxurious and ultra-modern furnished apartment, located in the newly developed and highly prized residential and business hub of Mayur Vihar. Our luxury serviced apartment is a 9-storey, Gold-Standard property that offers an ideal living environment that will impress even the most tech-savvy guest making it one of the most sought- after luxury apartments in Noida.You'll find that all key amenities in this prime residential district are only moments away. And as ever, the Fraser Difference: Renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay. ... more   less 
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