We recently stayed at the Crowne Plaza in Rohini and it was fabulous. The rooms were exceptional and the bathroom, tub, and glass shower were what I have found at other Crowne Plaza's throughout the world. Could not have expected anything better then this.
We arranged for cars to pick 9 of us up at the airport and the transit was as smooth as one could expect anywhere else in India. It was about a 45 minute ride in traffic to the hotel. When we arrived at the hotel the front desk staff was waiting for us and even greeted us by name. The restaurant and coffee and pastry shop in the lobby was delicious. I also enjoyed the spa and the pool was crystal clear.
Any problems that we encountered were quickly resolved to our satisfaction. We arranged a tour to Agra through the hotel. If we had known the van we took wasn't able to travel on the new highway to Agra we probably would have paid for multiple smaller cars to get there. However, the experience was definitely worth the route that we took (if you like that sort of thing). When we had problems with the van on the way back to the hotel from Agra the hotel staff were very apologetic and hand wrote us each an apology letter and gave us all a box of chocolates.
Overall, I would highly recommend this hotel. It is a little north of central Delhi, but there is a metro train located less then a block away. The train was very nice, cheap, and got us exactly where we wanted to go. The hotel staff went above and beyond when it came to guest service and really seemed to care about our overall experience. After a non-stop day of noise, sounds, and a fast paced environment I was always happy to unwind at the Crowne. Thank you to the Crowne Plaza for making this part of our trip so fabulous.