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“Excellent hotel” 5 of 5 stars
Review of The Leela Palace New Delhi

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The Leela Palace New Delhi
5.0 of 5 Hotel   |   Diplomatic Enclave | Chanakyapuri, New Delhi 110023, India   |  
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Ranked #1 of 594 hotels in New Delhi
Auckland Region, New Zealand
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed June 27, 2013

A first class hotel ,wonderful staff,fine food ,large rooms,an oasis from the hectic nature of Delhi.Without dougbt one of the best business hotels we have stayed in.
One small problem with a pompous check out clerk(not keen on dealing with women as the boss) but nothing to detract from an allaround excellence.
If you are on business take the business package .Charging for conference rooms is a bit odd as similar first class hotels in Seoul and Tokyo have these and other facilities free.Need to check this out before booking if you want in house meetings. The price for quoted to us was huge so we used our room which was quite adequate but not as good as a conference room.Perhaps on reading this the management may improve this.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, June 29, 2013
Dear guest,

Thank you for posting a review of us on TripAdvisor. I am delighted to know that you liked our hotel, services, food and staff. I read your comment on being charged for conference room. I would request you to choose our royal club on your next visit. The Royal Club helps you conduct your business in privacy. We have dedicated meeting rooms for all your business needs available at the club for two hours of complementary usage with prior booking. Thank you for your feedback. We look forward to welcoming you back soon.

Kunal Chauhan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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922 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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Berkeley, California
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 26, 2013

This place definitely deserves its reputation as the best hotel in Delhi. We had the pleasure of staying here at the start of a recent trip to India (our first time to India). We were a bit overwhelmed when arriving in India, so it was wonderful to have the Leela Palace as a safe haven for us. Being from the United States, it isn't possible to get this sort of service (unless you are willing to spend thousands of USD/night), and it really was quite the treat for us.

When it comes to service, no detail is missed. We loved the in-room check-in as well as the iced teas and cookies waiting for us in our room.

The Leela Palace was able to cater to our every need during our stay. They arranged a car to take us to the Taj Mahal. We had the pleasure of making the trip with Sunil, our driver, in a BMW to this wonder of the world. While we definitely paid Leela Palace prices for this, it was worth it for the memorable (and more importantly, comfortable) day.

The other favorite part of our stay was breakfast. The staff at breakfast made us feel so welcome and cared for, that we truly went to bed looking forward to breakfast the next day. The assortment of food was great and we loved that the staff made suggestions for us and helped us have a true India breakfast.

This is easily the nicest/best hotel I have ever stayed in. If I ever find myself in India again, I will definitely be staying here and recommend it to anyone who will be traveling through Delhi!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, July 24, 2013
Dear Guest,

We thank you for taking out time to post a review of us on TripAdvisor. It was a pleasure to have you stay with us. We are delighted to know that you loved our hotel, staff and services. We have shared your positive feedback with our team and its a source of motivation for all of us. Such generous complements make our efforts worthwhile. We look forward to welcoming you back to our Palace.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 24, 2013

We spent a three-day weekend here, traveling from the UAE where we live. This hotel is the most gorgeous place and is absolutely the one to stay at when in Delhi. Our online deal included breakfast which was incredible, with freshly made juices of any kind of fruit, egg dishes made to order (such as Eggs Bennie with spinach and ham) and every imaginable breakfast pastry including the world's best multi-grain croissants. The room was luxurious and very comfortable, with lovely finishes and art, and the delicious little snacks that you looked forward to upon your return from a tour or shopping trip. The rooftop pool we enjoyed several times. The Indian restaurant was utterly tops in original versions of classic flavours, attentive service, and pleasant surroundings. The Cirque restaurant was exotically modern and trendy but unique, with every bite an adventure in taste. Loved it! (Expensive, but worth it.) Overall, the Leela Palace was the highest quality, best weekend hotel experience we have had in the world. Utterly relaxing, incredibly beautiful, top class service, convenient, and great value for money!

Room Tip: Ask for a higher room for a quieter stay. Views aren't all that great, so higher is better. The...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, July 4, 2013
Dear Guest,

Thank you for taking out time and posting a review of us. It was a pleasure to have you stay with us. I am delighted to know that you had a happy weekend staying with us. I have shared your comments with my entire team. Such positive reviews make our efforts worthwhile. Thank you for your feedback. The team at the Palace and I look forward to welcoming you back soon.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 24, 2013

Among the various high level hotels in Delhi, the distinguishing factor are mainly:
- very high level services (hotel common areas, meeting rooms, accomodation, variety of food)
- courtesy of personnel (very professional)

However, I suggest to check pricing vs other luxurious hotel in Dehli, since differences in services provided by high level hotels may be offset by actual daily rates

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, June 29, 2013
Dear Guest,

We thank you for taking out time to post a review of us on TripAdvisor. We are delighted to know that you liked our hotel, staff and services. We have shared your positive feedback with our team and its a source of motivation for all of us. Thank you for your feedback. We look forward to welcoming you back to our Palace.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 24, 2013

This is a fantastic city hotel and one of the best in the world. It is clear from the time one arrives that no expense has been spared on its construction. The public areas are gorgeously appointed with luxurious furnishings and beautiful artifacts - they also have a wonderful fragrance. The guest rooms are of a similarly high standard - well sized and immaculately decorated.

My room was well designed, light and airy and had a wonderful bathroom (separate bath and shower, high quality toiletries, etc). It was decorated with venetian glass fittings and hand-carved furniture. The bed was very comfortable and had a firm mattress - a pleasant change from the overly soft mattresses one usually gets in luxury hotels. There was a distinct lack of technology (ipad controller, electronic blinds, etc) in the room which I found suprising for such a new hotel, but did not mind. The room design and layout reminded me of a classic Four Seasons hotel room - but with more tasteful decor.

The dining options at the Leela are among the best in Delhi and Le Cirque, Megu and Qube are all of a very high standard. On this trip, I ate a great steak at Le Cirque which was on par on anything I would get at their restaurant in NY.

The staff is excellent throughout the hotel - warm, courteous and efficient. The hotel is also well located in the diplomatic enclave and close to the Ring Road. My only complaint from my visit is that I did not like the fragrance in the common areas on my floor - but that is a minor niggle.

I have visited and stayed at all the luxury hotels in Delhi and this one is currently the best. The Imperial is the only other serious contender and has amazing atmosphere and public areas, but the rooms are not in the same league as at the Leela. The same is true of the Oberoi (Gurgaon as well as New Delhi properties) though they do have the best service. The Aman is too cold for my tastes.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, June 29, 2013
Dear Guest,

We thank you for taking out time to post a review of us on TripAdvisor. We are delighted to know that you loved our hotel, staff and services.I am glad to know that among other things you also liked our restaurants. We have shared your feedback with our team and its a source of motivation for all of us. Thank you for your feedback. We look forward to welcoming you back to our Palace.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 22, 2013

From the moment we walked through the doors of the Leela Palace right up to check out, we received exemplary service from every single staff member we came in contact with. The rooms were lovely - elegant yet not extravagant, the beautiful fresh flowers were everywhere. The service is what sets this hotel apart: the Hindu tilaka placed on our forehead upon arrival; the smile and greeting from each and every hotel team member; the fact that the front desk staff knew our name no matter when we passed by! We have been blessed to stay in some amazing hotels but this was truly the absolute best service we have EVER experienced in a hotel. Thank you to everyone at the Leela Palace New Delhi!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, June 28, 2013
Dear Guest,

We thank you for taking out time to post a review of us on TripAdvisor. It was a pleasure to have you stay with us. We are delighted to know that you loved our hotel, staff and services. We have shared your positive feedback with our team and its a source of motivation for all of us. Such generous complements make our efforts worthwhile. We look forward to welcoming you back to our Palace.

Kunal Chauhan
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 20, 2013

We stayed for three nights at The Leela Palace New Delhi. Although we have stayed in many renowned hotels over the last years, the Leela set a new standard with respect to attention to detail and service. Its architecture and atmosphere are truly amazing and unique. The breakfast was the best hotel breakfast we ever had so far. And our dinners at Jamavar restaurant were the culinary highlight of our India trip.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KChauhan, Resident Manager at The Leela Palace New Delhi, responded to this review, June 28, 2013
Dear Guest,

We thank you for taking out time to post a review of us on TripAdvisor. We are delighted to know that you loved our hotel, staff and services. We have shared your positive feedback with our team and its a source of motivation for all of us. Such reviews make our efforts worthwhile. We look forward to welcoming you back to our Palace.

Kunal Chauhan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Leela Palace New Delhi

Address: Diplomatic Enclave | Chanakyapuri, New Delhi 110023, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in New Delhi
#1 Luxury Hotel in New Delhi
#1 Romantic Hotel in New Delhi
#1 Business Hotel in New Delhi
#2 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Leela Palace New Delhi 5*
Official Description (provided by the hotel):
The Leela Palace New Delhi at Chanakyapuri is located in the exclusive Diplomatic Enclave and has room sizes starting from 520 Sq ft. The hotel is close to the seat of government and houses four specialty restaurants and three bars, a multilevel spa with a fully equipped fitness center and the city's only rooftop temperature-controlled swimming pool. The hotel offers complimentary broadband access of 10 mbps for its club guests along with breakfast, five complimentary food & beverage presentations round the clock, round trip airport transfers by a BMW fleet and complimentary use of meeting rooms upto 2 hours. ... more   less 
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Also Known As:
The Leela Palace New Delhi Hotel New Delhi

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