We arrived dirty with no reservation. The lobby was stunning and the staff at the concierge desk were polite, professional and efficient. The staff made a recommendation for an upgrade which we took and were quickly taken to our room. The room was immaculate, clean, luxurious linens and towels. The bathroom was beautiful with an nice assortment of lotions and potions, bathrobes etc. We took advantage of the club lounge and enjoyed cocktail hour in beautiful rich surroundings whilst sampling snacks and cocktails. Staff were very attentive and polite.
The roof top is stunning, very clean pool and again staff were so polite and efficient. The breakfast was beautifully presented with every choice you could wish for.
We were given a late check out the following day and after we checked out we used the club
lounge for seven hours indulging in high tea then cocktail hour again before being taken to the airport by a hotel vehicle.
This was our indulgence at the end of a three week back packing trip and it was fantastic. Likely the best hotel I have ever stayed at. I did not leave the hotel after I arrived however other friends visited nearby sights and shopping with assistance from hotel staff.

I have never written a negative review in my years of coming to Trip Advisor. I can hear the highway traffic very clearly throughout the night from my room. The room I am staying in has an interconnecting door to the next suite and I could hear what the occupant next door was watching on TV, and can now hear him snoring. Worst of all, there is a private function currently underway in the hotels' bar - they are playing music so loud that I can't sleep. It's Sunday, past midnight as I write this. I don't have a particularly sensitive sense of hearing.

Any one of these three glaring , preventable issues keep me from seeing this hotel as one of the 'best hotels in the world', or even 5 star. If you do choose to stay here based on the overwhelmingly positive reviews posted by other users, it may be wise to note the above concerns and request a suitable room. I will be moving tomorrow.

To be completely balanced, the fitting and fixtures are 5 star, the food is good, the staff are well trained and aim to exceed expectations.

I have just returned from a week in India staying at the Leela Palace hotel and I can not fault it in any way.

From the moment we arrived we were treated like royalty, nothing is too much trouble for the staff and they are always friendly and willing to make your stay even better.

The hotel is indeed a palace! The opulent decor and attention to detail is second to none. The rooms are spacious and the bathrooms are luxurious, coming back to the Leela after a day of sightseeing was pure heaven.

Flawless!!

If your budget can afford it, this is where you might want to land in New Delhi. On par with the gracious Imperial and tony Oberoi, the Leela Palace, while Delhi's newest 5-star hotel experience, is so supremely well run that it feels as if it has been around for years. Its style evokes a kind of European Grand Hotel set with opulent Indian touches. The service is extremely polished, yet warm. The rooms hearken to a luxurious standard and the bathrooms are extremely spacious and well appointed. Everything has been very well thought out, even the room lighting, which gives the bedroom a desired warm glow yet is also adaptable for more focused work situations. Needless to say the breakfast buffet is an extravaganza and my two experiences of dining at the Cube were happy ones. I also had a very good massage at the extensive, beautifully designed spa. I worked out daily at the fitness center, which was spacious, well run and had all the right machines and weight equipment. Criticisms?? Almost none. The location is not absolutely central but it is central enough in sprawling Delhi and we had no problems getting around. Those who crave taking walks in the vicinity of their hotel might be disappointed because the Leela - like other 5 stars in Delhi - is not really in a neighborhood that is 'walkable'. On the other hand, taking a walk within the hotel can yield some delightful surprises. On my first day at the Leela I encountered the King of Spain and his lengthy entourage proceeding through the lobby while on my second I recognized a well known Bollywood star.